Honda of Olathe
Olathe, KS
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Great! I was so impressed with our experience at Frank Ancona. They were accommodating for my family! They answererd any questions I had with knowledge and I was so impressed with our experience at Frank Ancona. They were accommodating for my family! They answererd any questions I had with knowledge and courtesy. They fed us during the process and were no pressure. Great job! I am a returning Honda customer and am so confident with that choice. More
Super Happy!!! As described after one week driving my new honda civic ex-l 2016 ,I'm completely satisfied. Thank you to Mr Augustine Lee and Brad Turner for all your As described after one week driving my new honda civic ex-l 2016 ,I'm completely satisfied. Thank you to Mr Augustine Lee and Brad Turner for all your advice that help me to make a right choice. I really appreciate that. Thank you again!!!!!!!!!!!!!!!!!!!!!! More
Great place to buy a Honda When I walked through the doors of Frank Ancona I was greeted with a smile and led to my salesman. The sales process was effort less. When I walked through the doors of Frank Ancona I was greeted with a smile and led to my salesman. The sales process was effort less. More
satisfied customer Worked with Brian today. He greeted my husband and I with a smile. Very polite, professional , and kind through the entire day. Made me feel at eas Worked with Brian today. He greeted my husband and I with a smile. Very polite, professional , and kind through the entire day. Made me feel at ease, I did not feel pressured at all. I told him what I was looking for, and he showed me those exact cars. Drove home in a new used Honda Accord, with low miles. Thanks for the great service Brian! More
Frank Ancona We had a nice, no pressure, experience at Frank Ancona. Mr. Trotter was very helpful! We will be returning in the future for service. Thanks! We had a nice, no pressure, experience at Frank Ancona. Mr. Trotter was very helpful! We will be returning in the future for service. Thanks! More
Excellent purchasing experience We just bought our second Honda from Frank Ancona Honda. Greg Easley did a great job finding us a new Civic which arrived within few days.Thanks to G We just bought our second Honda from Frank Ancona Honda. Greg Easley did a great job finding us a new Civic which arrived within few days.Thanks to Greg Easley, Jim coates and Brad Turner for putting everything together. More
The Most Efficient Experience We have purchased our fair share of vehicles, and by far this was the most efficient vehicle buying experience so far. We began our search online, com We have purchased our fair share of vehicles, and by far this was the most efficient vehicle buying experience so far. We began our search online, completed the application and the vehicle was held for us for a week.Sean also sent videos of the vehicle to our cell phones. Sean knew we were traveling from 2 hrs away with children and had snacks available to us at the used car center. We took a test drive, completed the paperwork necessary before transferring to the main building. There, I was allowed to finish up printing paperwork for financing and we sat for about 30 minutes (on a busy Memorial Weekend) and finished the financing part. Like Sean, Brad went the extra mile for us in customer service. We were in and out of the dealership in 2 hours!!!! Throughout the whole experienced, I never felt rushed or pushed. In fact, when we pulled up to the dealership there was a sign in the vehicle with our families name on it. I thought that was a nice touch. I forget the gentleman's name that handled our trade, but he was friendly and gave us a fair price. And thanks to the gentleman that pointed us to the fresh cookies!! Thank you all for helping make this experience an easy one!! More
Great purchasing experience (not a sales experience) I had a great experience working with the staff during my purchase. I knew what I wanted and they appreciated that I wanted to make the purchase quic I had a great experience working with the staff during my purchase. I knew what I wanted and they appreciated that I wanted to make the purchase quickly and without hassles. I worked with a great sales rep by the name of Augustine Lee and the general manager Leon Wharton. Since I am in sales I am very aware of sales tactics and slick pitches. I got none of that at Frank Ancona Honda. Both Leon and Augustine listened to me, without interruption, which is a rare quality with sales people. More
Pleasant Experience 2016 Accord I had an enjoyable recent experience in getting into a 2016 Accord and Aaron Knight was a big reason why. He was personable, relatable and friendly fr I had an enjoyable recent experience in getting into a 2016 Accord and Aaron Knight was a big reason why. He was personable, relatable and friendly from the outset. But that's not what separated him, as the folks at McCarthy Chevrolet were friendly also. Aaron understood this was a big decision and didn't pressure me to buy on the spot. He understood that I was also considering a Chevy Malibu and even suggested I test drive the Malibu at McCarthy. Aaron's approach to customer service is refreshing and unlike other visits I encountered. The employees at McCarthy, for instance, were nice but I felt the normal dealership pressure to buy on the spot to get the best deal. It felt rehearsed, forced and like I was just another number in their line. Aaron actually encouraged me to sleep on it and give it some thought, which was also unique and appreciated. If more dealerships had employees like Aaron, they would not have such blood-thirsty reputations. Aaron made sure I made this important purchase when the time was right for me and I am grateful to his service. He has the unique ability to relate to YOUR car-buying needs, as opposed to strictly the needs of the dealership. Turns out I love the new 2016 Accord. It's more sporty, luxurious and technology-driven than previous models. The dual displays on the dashboard are super slick. Apple integration is perfect for the iPhone. Great car overall. And great service overall from Aaron! More
Ancona Experience We just bought our second CR-V from Frank Ancona Honda. Our first experience was painless, so we wanted to return to the same dealership for our recen We just bought our second CR-V from Frank Ancona Honda. Our first experience was painless, so we wanted to return to the same dealership for our recent purchase. Auggie Lee was our sales person. He was great to work with - no pressure, very knowledgeable and has a wonderful sense of humor. Auggie even told us, if we have any questions about the vehicle, to stop by or call any time! All others we came in contact with at the dealership were very friendly. We know, from experience with our first CR-V, that the service department personnel are all great people, too. More