Honda of Olathe
Olathe, KS
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Went for one car and left with a better one. I set an appointment at Frank Ancona Honda to look at a used civic that I had seen on their website. after arriving I discovered that the car I had co I set an appointment at Frank Ancona Honda to look at a used civic that I had seen on their website. after arriving I discovered that the car I had come to see sold just before I made it to the dealership. Understanding my disappointment the salesman working with me (Todd Heston) worked out a deal for me to get a more expensive car with less miles for the same price as the vehicle I planned to see in the first place. I gladly accepted the offer and i am now enjoying my new Civic. Thanks. Todd! P.S I am giving a 4 out of 5 stars for quality of work because my car was still a bit dirty when i drove it off the lot. Nothing i couldn't handle myself though. More
My Black Pearl The experience I had at Ancona Honda was nothing short of excellent! Everyone, especially Sean, was very helpful and knowledgeable. I had recently had The experience I had at Ancona Honda was nothing short of excellent! Everyone, especially Sean, was very helpful and knowledgeable. I had recently had a terrible experience at another Honda Dealership, and Ancona Honda made me forget all about the horrible service I received at the other dealership. Thank you again for your extraordinary service! More
Good car, poor customer service I recently purchased a car from Frank Ancona Honda. The paper work and financing took us quite awhile, not their fault, but I did not drive away until I recently purchased a car from Frank Ancona Honda. The paper work and financing took us quite awhile, not their fault, but I did not drive away until after closing. I received a call that my paperwork was ready to pick up a week later so I drove over. While there I asked about mats for the new car since we did not have time to discuss it sooner. Hoping they would "throw them in" was a big mistake. Not only did I have to purchase them, they wanted me to give them an instruction book for the car I had traded in. I know they are not obligated to do this, but my daughter had just bought a car else where and that courtesy was offered to her. For $200 they are willing to lose my business, and insure I will never buy another car from them. Seem like poor customer relations to me. More
New HR-V Greg Kessler, Karen Judt and JIm Coates were all wonderful through the process of releasing and selling another car. I highly recommend the dealershi Greg Kessler, Karen Judt and JIm Coates were all wonderful through the process of releasing and selling another car. I highly recommend the dealership and all three of these great employees. They were very kind and worked well with us and were also extremely patient while we made this big decision. More
First Car Experience Sean was a great person to work with. I went in knowing the car I wanted, and information from him helped me make the decision that it was the right c Sean was a great person to work with. I went in knowing the car I wanted, and information from him helped me make the decision that it was the right choice for me. Together we were able to find a financing situation to suit my needs. He was not overly assertive and it was overall a great experience. More
Fast, friendly and courteous! Overall great experience. Lynn Lowe was super helpful and knowledgeable. It was my first time buying a car at a dealership and I was a little nervous, Overall great experience. Lynn Lowe was super helpful and knowledgeable. It was my first time buying a car at a dealership and I was a little nervous, but Lynn made it easy and fast. Great lot, beautiful showroom, and a really nice waiting room with snacks and a full windowed view of the service bay. Great place to buy a great car. More
Best and most reliable Honda dealership in KC I just recently bought a Honda Accord EX-L V6 from Frank Ancona Honda and I must give this Dealer praise for really helping me not spend more then I n I just recently bought a Honda Accord EX-L V6 from Frank Ancona Honda and I must give this Dealer praise for really helping me not spend more then I needed to. Auggie and Tony both were outstanding guys. It was my first time ever buying a new car....... I wanted the Touring trim which cost more but after these two guys asked me personal and car questions they helped me saved more $$$$ by cutting out things that I truly didn't need that the Touring had to offer. I also want to say thanks to The GM Leon as well for taking care of me when I came in a couple days ago to pick up my seat covers. If you were a smart buyer, you wouldn't leave this dealer without buying a car from them. More
" Renewed opinion of the car buying experience " After fourty years of dealing with Car Salesman and Car Dealer tactics,promises and commitments I had been conditioned to lack the trust in their spok After fourty years of dealing with Car Salesman and Car Dealer tactics,promises and commitments I had been conditioned to lack the trust in their spoken word. I was usually on the defense. That all changed with Frank Ancona Honda. This Dealership and its entire staff that we had worked with creates a new standard that all other Dealerships should aspire to attain. If anyone at Frank Anona Honda tells you that they will do something in sales or service you can be rest assured that it will be done in a timely and professional manner. We were very impressed. Thank you Frank Ancona Honda for renewing my opinion of the car buying experience. More
Friendly, polite attentive salesman James Trotter made our car buying a pleasant experience. He was courteous, knowledgable, and helpful through the whole experience. There was no pres James Trotter made our car buying a pleasant experience. He was courteous, knowledgable, and helpful through the whole experience. There was no pressure only service. More
Purchased 2016 Honda Accord Went to Ancona Honda for repair to my 2013 Accord. They made a deal I could not turn down on a new 2016 Accord and I purchased it. Brad Osborn was t Went to Ancona Honda for repair to my 2013 Accord. They made a deal I could not turn down on a new 2016 Accord and I purchased it. Brad Osborn was the salesman who worked with me to get everything the wayI wanted it. The sales staff at Ancona Honda were very helpful. More