Honda of Olathe

Friendly and very helpfull! Auggie lee was very helpful, very friendly and honest in helping me buying my new 2017 Honda civic hatchback. I love my new car and I am really happy Auggie lee was very helpful, very friendly and honest in helping me buying my new 2017 Honda civic hatchback. I love my new car and I am really happy with my new purchase!! I would definitely recommend Auggie to anyone looking buy a car! More

Straightforward Karen Judt from Frank Ancona Honda was very honest and straightforward with me. I ended up with pretty decent discounts on a brand new 2018 model, and Karen Judt from Frank Ancona Honda was very honest and straightforward with me. I ended up with pretty decent discounts on a brand new 2018 model, and am currently satisfied with my purchase. More

The power of dreams, this was a dream come true for me. We decided to make this experience as quick and painless as possible. We filled out all the necessary paperwork online the day before we went in to lo We decided to make this experience as quick and painless as possible. We filled out all the necessary paperwork online the day before we went in to look at the car and possibly buy. We went in looking for a specific seller, but she was out of the office that day, so we met with Dave Blair. When we decided to go ahead and make our purchase. We found that the time we spent online filing paperwork was wasted. We had to do it all over again in the office. Hence the 4 star. We spent the majority of the first day getting paperwork done or waiting for more paperwork, then we came back the next morning and spent two more hours filling out paperwork. A total of about 5 hours, which we were promised online would take 15 minutes to do, which I was not realistically expecting that short amount of time. However, Dave was kind and did his best in the circumstances. He is the reason why there are four stars. I enjoyed the fact that when I went in, I knew exactly what I was wanting to get and I appreciated that Dave did not try to sell something else that I was not interested in. More

Professional / helpful / friendly James is not only the the best new car sales executive I have seen in 67 years, he looks out for the buyer and is an advocate for doing what is right James is not only the the best new car sales executive I have seen in 67 years, he looks out for the buyer and is an advocate for doing what is right for them. I recommend James to all my friends, family, and clients. I will get another Honda and I will only buy from James. More

First Car, Great Service Went to Frank Ancona Honda to buy my first car, a 2017 Honda Civic. Everyone there was very nice and had the right information to help me make a purch Went to Frank Ancona Honda to buy my first car, a 2017 Honda Civic. Everyone there was very nice and had the right information to help me make a purchase. I felt very comfortable talking to the sales people. They didn't have a second key when I bought the car, but when I went back to get it customer service was wonderful. Auggie was very friendly and understanding that I was nervous about getting a first car. He made sure to show me how to use everything the car came with so that I felt comfortable. I would definitely recommend that people see Auggie, because he was so nice! More

Purchase of a new Pilot Went to this dealership to look at the new ODYSSEY. Decided to look at the pilot instead and wound up buying one. Aaron was excellent when explainin Went to this dealership to look at the new ODYSSEY. Decided to look at the pilot instead and wound up buying one. Aaron was excellent when explaining the features of the Pilot. Brad Osborn delivered the auto to us and was excellent and patient in explaining how everything works. More

Car Leasing, fabulous service. They got my the mileage I needed and found me the exact car I wanted and love. I couldn't be happier. They were very up-front and I was not pushed in They got my the mileage I needed and found me the exact car I wanted and love. I couldn't be happier. They were very up-front and I was not pushed in any direction. I was encouraged to make the decision that was best for me! More

Process Need to speed up the time it takes to get to signing the paperwork. Spent way too much time waiting to sign paperwork. Came in on lunch break and wai Need to speed up the time it takes to get to signing the paperwork. Spent way too much time waiting to sign paperwork. Came in on lunch break and waited 30 minutes to sign papers. Was late getting back to work. More

Thanks Augustine Lee Came in for the new Honda civic si and Augustine made sure I wasn't leaving without one! He set me up for next arrival a on specific color, trim model Came in for the new Honda civic si and Augustine made sure I wasn't leaving without one! He set me up for next arrival a on specific color, trim model and made sure I had first dibs. He was quick to call me on the arrival of the car and took care of me every step of the way. Auggie took the time and went through all the features the car had to offer. Showroom was nice and clean, friendly staff. I recommend this dealer as I would return to purchase another Honda in the future. More

GOD'S GIFT TO CAR DEALERSHIPS and anyone in need of a car! After getting into a car accident where my 2002 Ford Focus was totaled, I couldn't work for weeks due to the distance between me and my job. I needed After getting into a car accident where my 2002 Ford Focus was totaled, I couldn't work for weeks due to the distance between me and my job. I needed a new whip and badly, but had no savings, don't have stellar credit, and hadn't been able to get to work (see aforementioned). Bills had to be paid and time was running out. I had gone from dealership to dealership, trying to find a deal on any sort of car - used, new purchase, new lease, whatever. I simply needed to be able to get a car. Most places offered reasonable options, but never anything ideal for the price I'd be paying. Everything changed the moment my friend (who stepped up to be a co signer in lieu of simply relying on my credit) and I stepped into Frank Ancona. Instead of being -eventually- noticed by someone and greeted plaintively, as we had at every other place, the moment I made a comment on a cool looking classic car parked at the entrance, the lady at the front desk actually joked with me by saying "oh I'm sorry, we're all out of that color." That's the #1 way to get my attention as a customer, honestly, and I appreciated the immediate atmosphere of relaxed and casual friendliness I got from just that initial encounter. Only a moment later, Aaron Knight showed up to greet the two of us. This is where my experience at FAH went from surprisingly good, to suspiciously awesome. This guy seriously floored me with his amiable manner and the perfect balance between guy-who-makes-money-selling-you-expensive-stuff and someone you'd want to crack open a cold one with. I literally don't think I've ever met someone in sales who does his job as well as him...but anyways, I digress. He asked me what I was looking for, and I told him both my situation and the kind of cars I preferred to drive. He instantly showed me a couple of models he thought I'd be interested in; he clearly paid attention because they were perfectly suited for my preferences, to the point where making a decision between them in the end was super difficult to do. However, the cars were awesome looking without being expensive, had tons of super cool features I didn't know existed, were ideal for both me as a driver and my dogs as passengers, and were actually very reasonably priced for 2017 models! I was in awe. But then, Aaron surprised me by doing something NO other dealership had - he asked if I wanted to drive one. No big deal, you say, every dealership does that. But how many dealerships let you drive a car BEFORE making you sit down and do copious amounts of financial background checking, just to be sure you make enough money for them to approve you? Aaron just needed my ID, then asked what color I wanted to drive. (What?! They're so considerate, they even let you drive the color you like, as infinitesimal a detail as that is!!! You can tell what kind of customer service Aaron has.) So I got to drive these cars (and they were freaking awesome) and make my decision (2017 Honda HR-V). It was only then we did the work to get approved. Somehow, even with my credit and a $2000 down payment, I was able to get a lease on this awesome car for $225 a month, which included a maintenance package from the dealership. The whole time we were working on finances, Aaron made it super easy, joked with us the whole time, explained everything in great detail without making me feel like I'm an idiot, and generally perfected this experience. I got to drive away from that dealership with a beautiful car (which I call my Batman car, and have consequently named Master Wayne) and a smile on my face, all thanks to Aaron, and to this wonderful dealership. My experience with dealerships is minimal, but I don't have to have an extensive history to be able to say confidently that FRANK ANCONA HONDA DESERVE$ YOUR BUSINESS MORE THAN ANY OTHER DEALERSHIP IN THE AREA. PERIOD. And if you disagree, fight me. Thanks Aaron for everything you do. Let me know if you want someone to recommend you for a raise. I gotchu fam. More