Honda of Ocala - Service Center

Christian was very helpful during the buying process and also after the sale. He took the time to explain all of the vehicle features and we were impressed with his professionalism also after the sale. He took the time to explain all of the vehicle features and we were impressed with his professionalism More

We thoroughly enjoyed our experience at Honda of Ocala, beginning with our salesperson, Christian Lugo. Christian is not only personable, but he is knowledgeable regarding his products. He guided us throu beginning with our salesperson, Christian Lugo. Christian is not only personable, but he is knowledgeable regarding his products. He guided us through the entire process and made a follow-up call as promised. Ask for Christian ...and rest assured! More

I scheduled service and someone from Honda of Ocala was supposed to pick up my Honda CRV from my school. They never showed up, never called. So, I called them, twice. I was told both times that I would ge supposed to pick up my Honda CRV from my school. They never showed up, never called. So, I called them, twice. I was told both times that I would get a call back. I still haven’t heard back, but I did receive an email saying that I missed my appointment. How ironic, Honda of Ocala was supposed to pick up my CRV, service it and bring it back to school by the end of the day, but I missed the appointment. I’m still waiting for a call back. More

Upon arrival for our schedule appointment...the female advisor went out to check our car and returned to us and said that we were not ready for an oil change because the computer read 50%.. so we did not advisor went out to check our car and returned to us and said that we were not ready for an oil change because the computer read 50%.. so we did not get an oil change. She told us to return when it read 15%. More

Excellent service. Provided prompt attention on appointment and prompt response upon estimate and completion of the work. My wife received the best manicure she has ever received while she waited. appointment and prompt response upon estimate and completion of the work. My wife received the best manicure she has ever received while she waited. The waiting room had both seats and tables where I could work. The area was clean and provided other amenities such as a snack bar. Well thought out; met our needs; exceeded our expectations. Much better than our experience in Leesburg. Worth the extra few minutes to drive from the Villages to Ocala. More

I started out going in for service but ended up I started out going in for service but ended up finding a vehicle that better suited my needs so I traded in my Civic for an HR-V. Mr Lehm I started out going in for service but ended up finding a vehicle that better suited my needs so I traded in my Civic for an HR-V. Mr Lehman was a super sales person. He was very patient and helpful. He has assured me that any questions , concerns, issues whether today or in the future he will be available to assist me. I can’t say enough good things about him. When it comes time to trade in in the future I will seek HIM out plus refer friends to HIM! This is my second purchase from Honda of Ocala and I must also comment that Scott B and Doug M in service have been great during my visits there. More

I brought my New Honda Accord in bc it was making a terrible noise. Christianna found out it was a broken part of the brake. Since the car was new she did not want to see me pay for it that it should b terrible noise. Christianna found out it was a broken part of the brake. Since the car was new she did not want to see me pay for it that it should be covered. Christianna went over and behind to call corporate several times to get my car the service n parts it needed. On top of that I had an appointment in 2 hrs but when Christianna told me the car would have to stay overnight she again was in the case to secure me a honda loaner. There was none n I was getting anxious bc it was a business deal I could miss. Christianna rushed around the big complex until she got me a loaner. It was not easy n it was pressurized situation. I can't thank her more. Shes crafty and intelligent knows her business and how to handle people on both sides. More

Came for service talked with David got an update new lease f&i review and decided to buy, all good.😎🌴Dealer is clean and good cafe .👍 lease f&i review and decided to buy, all good.😎🌴Dealer is clean and good cafe .👍 More

Once again I cannot tell you how much I appreciate the Honda of Ocala Service Department. My service advisor, Mark Barbagallo, is by far the BEST Ever! So thankful I chose this dealership to purchase my Honda of Ocala Service Department. My service advisor, Mark Barbagallo, is by far the BEST Ever! So thankful I chose this dealership to purchase my Honda and will Never leave as long as Mark is there! Knowledgeable, polite, professional, always exceeds expectations! Thank you for making my experience a pleasurable one! Beverly F. More

David Boltryk (Sales) answered all our questions honestly,professionally & with personality. He knew the product & made our experience SPECIAL!! Ovi Chisu (finance) explained everything with knowle honestly,professionally & with personality. He knew the product & made our experience SPECIAL!! Ovi Chisu (finance) explained everything with knowledge & concern for our needs. I was introduced to Jose Medina,(service) who went out of his way to show us his department & make us feel good about our purchase. GREAT JOB TO ALL !!! More