Honda of Ocala - Service Center

I want to thank Jose Medina. My family and I were traveling through Ocala when my check engine light came on. We still had 300 more miles to travel to our destination. It was late in the afternoon. traveling through Ocala when my check engine light came on. We still had 300 more miles to travel to our destination. It was late in the afternoon. When I walked in with panic on my face, Jose dropped what he was doing and listened to me. They immediately looked at options to help me get to my final destination. Even though they were not able to fix the issue (due to me having the check engine light reset somewhere else), Jose gave clear instructions on what I needed to do if the light came on again. I appreciate Jose's attitude and attentiveness. More

Jose Medina was very professional and pleasant to deal with during my service visit. I look forward to working with him for any future service issues. Thanks to Jose for your help and Mike Lehman for se with during my service visit. I look forward to working with him for any future service issues. Thanks to Jose for your help and Mike Lehman for setting up my appointment. You make a great team! More

Joe was very professional. Easy to talk to and understand what needed to done. Fast and efficient with the paperwork. Sorry to hear he is no longer with Honda of Ocala. what needed to done. Fast and efficient with the paperwork. Sorry to hear he is no longer with Honda of Ocala. More

Joe is an exceptional Customer Service Tech rep of Ocala Honda. He is always a very communicator. He explains everything is a friendly calm way. And he explains it, in very simple terms so that you know e Honda. He is always a very communicator. He explains everything is a friendly calm way. And he explains it, in very simple terms so that you know exactly what is being done. Thank You so much Joe. More

Pleasure to work with Mark. Helpful and flexible. Dealership is great except for the prices (Service). $50 to mount and balance a tire? If prices were more realistic I'd visit more often and have mor Dealership is great except for the prices (Service). $50 to mount and balance a tire? If prices were more realistic I'd visit more often and have more work done. I keep my vehicles for a LONG time, so the Dealership would make out over time. Think about it.... More

Deceptive, time wasted not sanitary same glove car to car, no floor mate 2.5 hour oil change didn’t clean car grease on steering car, no floor mate 2.5 hour oil change didn’t clean car grease on steering More

Need to give a big shout out for Rob Young in their service department who took excellent care of my needs in my first visit to service. Walked me through the process and kept me informed of the status service department who took excellent care of my needs in my first visit to service. Walked me through the process and kept me informed of the status of the work being done on my CR-V. Friendly yet professional in all regards !! Thanks Rob !! More

This was my 2nd CRV purchased from OCALA Honda this time a new Hybrid. Jason Cline was outstanding. Also Mark Babagallo in the service dept. a new Hybrid. Jason Cline was outstanding. Also Mark Babagallo in the service dept. More

Nothing really wrong just after battery had been put in nothing looked right. Just my confusion. You all always help me out. Thanks for all your help. Bonnie nothing looked right. Just my confusion. You all always help me out. Thanks for all your help. Bonnie More

Rob as always gave professional, exceptional service when I brought in my vehicle for routine maintenance. He has always been accommodating, helpful and knowledgeable when I have any work done. He also is ve I brought in my vehicle for routine maintenance. He has always been accommodating, helpful and knowledgeable when I have any work done. He also is very personable, remembering who you are, and giving a sense of small town neighborly service, which is not seen these days as much, and is greatly appreciated. More