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330 Reviews of Honda of Ocala - Service Center
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April 11, 2014
Great Cars & Great Service.. It started out with the ease of making appointments for two cars at one time. They worked with our schedule and it worked out great. Chris our Se It started out with the ease of making appointments for two cars at one time. They worked with our schedule and it worked out great. Chris our Service Advisor was courteous and fun to work with. Our new Fit, which was purchased at Honda of Ocala, is under full warranty and Auto Butler and its services were free. However, our 2004 Odyssey needed its 100,000 mile check up and oil change and Honda of Ocala has given my older Odyssey the same courtesy as the new ones. I love my Odyssey and want to keep it running for quit awhile and so does Honda of Ocala. I also had some money saving coupons that were gladly taken and saved us money. The nice surroundings, internet connection and a free lunch is such a nice feature. And one more feature was, that our cars were washed and cleaned when they were brought out to us. We were out of the service area in a reasonable amount of time. Thanks Honda of Ocala we'll be back! More
by janetebauer
Employees Worked With
Chris Hansen
March 29, 2014
We like our CRV!!! I went to have my 2012 Honda CRV serviced yesterday. Jeff had called me the night before, we met and talked while my wife and I were at the dealershi I went to have my 2012 Honda CRV serviced yesterday. Jeff had called me the night before, we met and talked while my wife and I were at the dealership. He showed me the 2014 CRV. We all met with his manager, Rami, and we ended up trading in our car for the new one. They had a color that we liked, they were both very courteous and friendly. We've been very happy with our dealings with Honda of Ocala the past 2 years. In fact when my wife took the 2012 in for the first service, the service people told her she could wait longer because the car did not really need it at that point. More
by dbarber1
Employees Worked With
Jeff Adamson very helpful, friendly and courteous, Ramy Tarawneh
November 30, 2013
When my other in law went to get a dent out of her car, Mike, gave us a complimentary lunch! It was delicious. After, Mike washed her car, cleaned the inside AND put some gas in her tank! He was so nice, a Mike, gave us a complimentary lunch! It was delicious. After, Mike washed her car, cleaned the inside AND put some gas in her tank! He was so nice, and funny! More
by ChristinaLillien
Employees Worked With
June 03, 2013
My experience with Mike Lehman and Ramy Tarawneh was one of the best I have had at a dealership. I purchased my previous Van from Ken Daniels and he was exceptional also. I brought my van in for service a of the best I have had at a dealership. I purchased my previous Van from Ken Daniels and he was exceptional also. I brought my van in for service and was out looking at the CR-V when Mike approached me. He was very helpful in answering my questions regarding the vehicle. I had no intention of buying a new vehicle, however after I took the CR-V for a test drive I decided I just might consider a new purchase. Mike introduced me to Ramy and they both helped get me through the process. There was no pressure and I was treated very well. They listened to my questions and answered each one to my satisfaction. I would recommend this dealership to my friends, especially these two salesmen. My experience was wonderful; thanks to Mike, Ramy and Ameer. sincerely, Diane Manley More
by Citylink
September 23, 2012
Bought a CR-V from you two years ago. Have had excelent service. All my questions were answered and things which I wasn't aware was brought to my attention. It was a pleasure as time was taken and I did no service. All my questions were answered and things which I wasn't aware was brought to my attention. It was a pleasure as time was taken and I did not feel rushed or pressured. Ed was very knowledgeable and couteous. By the service I received it is evident he cares about the customer. I will continue to do my business with your dealership. Diane Sistrunk More
by Diane Dee
Employees Worked With
Ed Israel
August 27, 2012
We came in to have our car serviced, but went to looked at the new cars...just looking according to my wife. I didn't know that Sheri had sent an email to us to stop by for a look. We love our 2008 Honda at the new cars...just looking according to my wife. I didn't know that Sheri had sent an email to us to stop by for a look. We love our 2008 Honda Pilot, but it did have almost 65,000 miles. They just happened to have a 2012 Pilot on the lot. Ramy, Sheri and Waseem were willing to spend time with us and work with us to get the right price and terms. WE LOVE THE NEW CAR. THERE'S A GREAT TEAM AT HONDA OF OCALA. Another satisfied customer. More
by shatzy001
Employees Worked With
SHERI FORAKER, Ramy Tarawneh, Waseem Tarawneh
August 26, 2012
Working with Mike Lehman and Ramy Tarawneh was a good experience, they were knowledgeable, sincere, and worked together to finish our change from a 2010 CRV to a 2012 CRV. The vehicle's improvements mad experience, they were knowledgeable, sincere, and worked together to finish our change from a 2010 CRV to a 2012 CRV. The vehicle's improvements made it easy to do the trade, even though the time spent getting to a final sale and driving away took more time than necessary. We came in expecting to spend about an hour waiting for our car to be serviced and didn't leave until after 2pm. The process could be simpler for the customer, especially a satisfied Honda customer. Time wasted is the reason for the lower rating for overall experience. More
by cbmbCRV12
July 29, 2012
We had a 2012 Honda Civic which we had purchased in 2011 that we brought in for an oil change and tire repair. My husband was interested in some information on a Honda Hybrid. Mike Lehman was very knowledge that we brought in for an oil change and tire repair. My husband was interested in some information on a Honda Hybrid. Mike Lehman was very knowledgeable on the Honda Hybrid, provided detail information, and answered all our questions. The Honda team was not only courteous, friendly, and very knowledgeable of their products but also offered us a deal which we could not pass up. I would recommend Honda of Ocala to anyone in the market of purchasing a new or used car. More
by momzilla44
Employees Worked With
Other Employees :
Mike Lehman and Waseem Tarawneh, Waseem Tarawneh
July 04, 2012
I came in to have my seat fixed, as some of the fibers had come out on the drivers seat. The team applied leather to all of the seats. My daughter and I were in and out in a flash with our loaner vehicle. had come out on the drivers seat. The team applied leather to all of the seats. My daughter and I were in and out in a flash with our loaner vehicle. The longest part of the process was reinstalling my space ship sized car seat. The loner vehicle was a gorgeous, spotless, 2012 Accord. The loaner was so great, I didn't want to give it back!!!! I dropped the car off on Thursday. My vehicle was ready Tuesday. When we stopped by to get our vehicle, it was waiting in the bay and gleaming!!!!!! The entire car had been detailed, top to bottom, compartments and everything. The leather was beautiful and looked like straight off the factory line. The car smelled lovely, was immaculate inside and the oil change was done, the tires rotated and with my coupon, I paid nothing for the engine service. Again, the worst part of the trip was finagling the car seat back into place, but both times, we were assisted with the seat. Everyone was friendly. There was no wait whatsoever. And to top it off, it was a great excuse to "have to stop by the mall" as we were just down the street! Overall, I am just thrilled. I couldn't be happier and with the relationship I have built here, I won't be going anywhere else to upgrade to a minivan or pilot in the future. More
by SiddasMommy
Employees Worked With
Steve Hoggle
July 03, 2012
This dealer advertised Ladie's Day on Monday, so I decided to take my car in for an oil change. I fully expected it to be a bait and switch kind of tactic, where they offer you a lunch then try to con decided to take my car in for an oil change. I fully expected it to be a bait and switch kind of tactic, where they offer you a lunch then try to con you into all types of work. I was so surprised and elated that the service people, manager, and lady who worked at the cafe were friendly and professional & finished my oil change in record time! They didn't try to sell me anything, or tell me my car needed repairs. They honored competitor coupons and were professional! The only thing I thought was a little out of place was an award they won from the Breast Cancer Awareness Group, which was a pink bra, placed in a "trophy" case which was on display at the cash register. Even though it was a recognition from an outside organization, I felt it was somewhat crude. More
by blazingflames
Employees Worked With
Steve
