330 Reviews of Honda of Ocala - Service Center
Relaxed no-hassle Came in to Honda fit posts. I was warmly greeted by Harry a salesman. He took the time to walk me to the parts desk, instead of simply pointing me in Came in to Honda fit posts. I was warmly greeted by Harry a salesman. He took the time to walk me to the parts desk, instead of simply pointing me in the direction. After getting my parts, I took a stroll throw the showroom. The receptionist was very kind, and the same manager Ramy came over and introduced himself, and said if I needed anything while at Honda to see him. The atmosphere was pleasant, and everyone seems to enjoy working together. My over all experience was wonderful. Thank you. More
Service Department Working with Rob is always a pleasure. He goes above and beyond to provide excellent service. He goes over all work performed with you. You never feel Working with Rob is always a pleasure. He goes above and beyond to provide excellent service. He goes over all work performed with you. You never feel rushed. He always asks if you have any questions, thanks you personally. More
Great Employees I want to thank Scott Westerkon and Lance Jansky for their help and understanding with the Honda Takata recall. They were very understanding and helpf I want to thank Scott Westerkon and Lance Jansky for their help and understanding with the Honda Takata recall. They were very understanding and helpful. Lance was there every time I called about my situation. He answered my questions. Scott work overtime in helping with my rental car situation. They took the sting out of waiting for my airbag. More
"Excellent Service Department" Had AAA tow my vehicle to Honda of Ocala. Called and established a repour with the Service Manager, Scott Westerkon, as we recently moved to the area Had AAA tow my vehicle to Honda of Ocala. Called and established a repour with the Service Manager, Scott Westerkon, as we recently moved to the area and this was my first experience with this dealership. He immediately took control of the situation, as I was not arriving with my vehicle. He called as soon as they received it, got it into the garage for analysis, called and gave me an estimate and had it repaired, washed and waiting at the time he quoted! He was very personable and pleasant to deal with and I will definatley be referring and using this dealership in the future. Thanks Scott for a great experience! More
Professional and courteous I have always had a very good experience with this dealership keep up the good work. I have purchased numerous cars at this dealership and always ha I have always had a very good experience with this dealership keep up the good work. I have purchased numerous cars at this dealership and always have been pleased with the transaction and the courteous people that I worked with. DOUGLAS M More
Great Service Chris listened to what I wanted done, found a couple of extra small items, found me, explained what needed to be done and did it. The waiting area is Chris listened to what I wanted done, found a couple of extra small items, found me, explained what needed to be done and did it. The waiting area is pleasant. More
Outstanding Service Advisor I recently had to take my 2007 Honda Element in for routine maintenance. At the time I was having problems with a handicapped accessible seat. The ser I recently had to take my 2007 Honda Element in for routine maintenance. At the time I was having problems with a handicapped accessible seat. The service advisor, Lance, was willing to get on the phone with the manufacturer of the seat lift to troubleshoot the problem. They were able to figure it out over the phone and the service technician, Danny, was able to fix the problem. I have never experienced better service than was provided by Lance at Honda of Ocala. I would STRONGLY recommend him for your vehicle needs. John H. (The Villages) More
Great service department! Doug was very professional, knowledgeable, and friendly. He listened to my concerns and made sure I understood and felt comfortable with the diagnosi Doug was very professional, knowledgeable, and friendly. He listened to my concerns and made sure I understood and felt comfortable with the diagnosis and repair. More
2nd oil change I worked with Doug Mc Kee he was very good Needed oil change Very kind and prompt happy they even washed the car they honored my coupon too I worked with Doug Mc Kee he was very good Needed oil change Very kind and prompt happy they even washed the car they honored my coupon too More
Excellence Always Staff very efficient, courteous and pleasant. Kristin, my go to girl there is very knowledgeable, quick to help and discusses everything right up fron Staff very efficient, courteous and pleasant. Kristin, my go to girl there is very knowledgeable, quick to help and discusses everything right up front. Explains everything that needs to be done. Kristin is the energizer bunny, always makes sure you are satisfied. Your service department is tops A++++. Scott and staff very respectful and hard working. Thank you, you guys are great! More