Honda of Ocala - Service Center

Takata Airbag replacement Granted it has not been fun waiting for the replacement Takata airbag but, Honda paid for a PU rental for us for over 2 -1/2 months. Scott Westerkon t Granted it has not been fun waiting for the replacement Takata airbag but, Honda paid for a PU rental for us for over 2 -1/2 months. Scott Westerkon took good care of us, always keeping us updated on news from Honda Corp. When I got the call to come in, they were able to get me in the next morning, 1 hour later and I was done. They also checked my alignment, fluids and air, and also washed my truck before they sent me on my way. You can't ask for better service than that! I far as I know, Honda has been the only car manufacturer that has put people in rentals at their expense. I will always be a Honda owner! Thanks again Scottie! More

Excellent service My service advisor has always been Doug McKee and I will use no other. He is totally professional and shoots me straight info. He makes going to get y My service advisor has always been Doug McKee and I will use no other. He is totally professional and shoots me straight info. He makes going to get your car serviced a pleasure not a task. More

a bad situation taken care of with professionalism Other car professionals can take notes on how Kristen made the impromptu walk in- visit good. She was on it! Handled in the most professional, empath Other car professionals can take notes on how Kristen made the impromptu walk in- visit good. She was on it! Handled in the most professional, empathetic manner, Hard to find this in most customer service industries. I hope you are paying her extremely well, and promote her! More

I was completely satisfied with the service on my car My service advisor was Rob Young. I will always call him for information or to schedule an appointment . He was very efficient and also very consider My service advisor was Rob Young. I will always call him for information or to schedule an appointment . He was very efficient and also very considerate to me. More

Great Service Whenever I need to take my car for any kind of service. Joe Cabrera is there to assist and take care of whatever need to be done in a timely and very Whenever I need to take my car for any kind of service. Joe Cabrera is there to assist and take care of whatever need to be done in a timely and very professional manner. The dept. in general are friendly and knowledgeable. Thank you again. RM More

Service Personnel Kristen has been very helpful and very through in her explanation of your issues. She is extremely polite and knowledgeable. I'm glad she is there to Kristen has been very helpful and very through in her explanation of your issues. She is extremely polite and knowledgeable. I'm glad she is there to assist not only myself but to the other customers. Scott, whom I have known for quite a few years has been the same helpful individual then, as he is now. He is very ready and willing to assist me when ever he can. More

Came in for oil cange Fast, thorough, helpful and clean waiting room. Rob Young is always a pleasure to deal with. Has a happy, good disposition. Of course I made the Fast, thorough, helpful and clean waiting room. Rob Young is always a pleasure to deal with. Has a happy, good disposition. Of course I made the mistake of looking at a new car with Frank Gaglione and now it looks like I just might trade for a new Odyssey. We will see what happens tomorrow. More

"Service Department gets an A today" Rob Young and his team replaced a damaged tire on our new CRV Touring without question. It had been temporary plugged while we were on vacation. They Rob Young and his team replaced a damaged tire on our new CRV Touring without question. It had been temporary plugged while we were on vacation. They concluded it could be dangerous and decided to replace the tire. Many thanks! More