Honda of Ocala - Service Center

"Super service " The staff in both sales and service departments are always courteous and helpful. I find the service department to be very thorough and honest. A The staff in both sales and service departments are always courteous and helpful. I find the service department to be very thorough and honest. As a widow, I know that they will be straight with me regarding any repairs that may be needed and not do more than is necessary. More

Unexpected purchase of new (2016) Honda CRV Started as just a visit for some routine maintenance on our 2013 Honda CRV... Ended up having a very pleasant experience dealing with two sales sta Started as just a visit for some routine maintenance on our 2013 Honda CRV... Ended up having a very pleasant experience dealing with two sales staff members in Frank Gaglione and Christian Calle discussing trade options for a new CRV. My wife and I were not pressured to a point where it was uncomfortable or awkward in any way. Thought the entire sales team did everything they could to get us a bottom line price that met our satisfaction. Papers were signed and out the door we went in our new 2016 Honda CRV EX !!! One of our better experiences with car dealerships and will definitely consider Honda of Ocala again when ready for our next vehicle. More

service with a smile Kristen greeted me first thing in the morning with a warm welcoming smile. and she was able to get the information needed quickly and my car in the se Kristen greeted me first thing in the morning with a warm welcoming smile. and she was able to get the information needed quickly and my car in the service shop. More

Caring Service Advisor makes the visit painless Doug is the type of Service Advisor that you hope for when you make an appointment at a service center. I brought my wife's Pilot in because the "Ser Doug is the type of Service Advisor that you hope for when you make an appointment at a service center. I brought my wife's Pilot in because the "Service Due" light came on indicating that she needed an oil change, and filter changes. Doug reviewed my service records and advised me that, since I had changed the filters not that long ago, it was not needed again and sent my car back for an oil change and tire rotation, already saving me needless expense. While the car was on the lift, Doug tracked me down and informed me that there was another problem with my car but that the problem had been realized by Honda and they had extended the warranty on it. Doug explained that the problem could be repaired, at Honda's expense, while my car was on the lift. Unlike many service advisors that I have dealt with at other dealerships, Doug had my benefit in mind and was not just trying to sell service that wasn't needed and pointed out repair possibilities that I had not heard about that cost me nothing. I find Doug to be a caring and friendly individual who does his job in a most professional manner while still projecting the best image of the dealership. Doug is, indeed, an asset for this dealership. More

good service I like every thing y'all do and the way it is handle. There is never a panic. Chris my rep kept me info of the time needed to complete the work. I like every thing y'all do and the way it is handle. There is never a panic. Chris my rep kept me info of the time needed to complete the work. More

Love my service adviser! Always professional, efficient, friendly and I trust my service adviser. Kristen Lewter has always had my best interest at heart, is respectful of my Always professional, efficient, friendly and I trust my service adviser. Kristen Lewter has always had my best interest at heart, is respectful of my time and keeps me informed as to the service needed on my car. More

Great service team Your service team, especially Rob Young, are a tremendous asset to your Honda dealership. With those exasperating recalls, this is a very trying time. Your service team, especially Rob Young, are a tremendous asset to your Honda dealership. With those exasperating recalls, this is a very trying time. My visit was for maintenance and not due to a recall. More

Awesome people and service department This was by far the best experience I have ever had at a dealership. From the time I bought the car from Chris Rodman he is awesome to my new service This was by far the best experience I have ever had at a dealership. From the time I bought the car from Chris Rodman he is awesome to my new service advisor Rob Young. Everybody was very friendly nice the service was fast I got to watch a movie and eat breakfast. You are treated like family there More

Great Service Honda always gives me prompt, courteous service. Chris Hansen is great to work with. He always remembers me. He gives me great advice. I also like Honda always gives me prompt, courteous service. Chris Hansen is great to work with. He always remembers me. He gives me great advice. I also like the lunch served free while I wait. More