Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
330 Reviews of Honda of Ocala - Service Center
Sort by
September 28, 2016
Kristen in the Service Dept is first rate! Whenever I need service of any kind on our CRV, I call Kristen in the service department. She arranges appointments quickly. I can ask for advice on Whenever I need service of any kind on our CRV, I call Kristen in the service department. She arranges appointments quickly. I can ask for advice on tires or request assistance in figuring out all of the technology in the new cars. For my latest oil change, I was in and out quickly. Kristen is friendly and knowledgable. More
by Old Lady
Employees Worked With
Kristen Lewter
September 22, 2016
Great Service Advisor delivers excellent quality and value I always work with Service Advisor Doug McKee who is better than other Advisors I have used in 24 years of owning 6 Hondas in 3 states. He always hel I always work with Service Advisor Doug McKee who is better than other Advisors I have used in 24 years of owning 6 Hondas in 3 states. He always helps me get the best available quality and value for my service experience. More
by Mark513
Employees Worked With
Douglas McKee
September 15, 2016
Service Dept I was assigned Chris in Service two years ago. Chris listens to me and answers my questions. I ask for him on all my service issues. Thanks Chris I was assigned Chris in Service two years ago. Chris listens to me and answers my questions. I ask for him on all my service issues. Thanks Chris More
by cajun rose
Employees Worked With
Mike Bannon, Chris "Brady" Hansen
September 14, 2016
Good Show appointment process simple. service people courteous and knowledgeable. free lunch voucher was a pleasant surprise right at lunch time. respectful emp appointment process simple. service people courteous and knowledgeable. free lunch voucher was a pleasant surprise right at lunch time. respectful employees and clean showroom and service area More
by gramps
Employees Worked With
Rob Young
September 13, 2016
I felt listened to and valued. The service advisors were friendly, and listened to me and my concerns. The work was done quickly and within the time frame promised. I'm new to Ocala The service advisors were friendly, and listened to me and my concerns. The work was done quickly and within the time frame promised. I'm new to Ocala, and definitely likely to return to Honda of Ocala for future service. More
by Anne1865hon
Employees Worked With
Elaine, Kristen Lewter
September 06, 2016
Tire rotation Service is always friendly and quik, sales staff never to pushy,I always use the coupons they send me (e-mail ) and other. I know I can trust the poep Service is always friendly and quik, sales staff never to pushy,I always use the coupons they send me (e-mail ) and other. I know I can trust the poeple working there to take care of my car and treat me well too. More
by Stillsam
Employees Worked With
Rob Young
September 05, 2016
Service department always works well with you. Kristin Lewter was excellent working with us and our insurance company even when the insurance company had a mixup in communications with us and the Kristin Lewter was excellent working with us and our insurance company even when the insurance company had a mixup in communications with us and the dealership. She handled everything. More
by Andrew
Employees Worked With
Kristen Lewter
September 01, 2016
Excellent service from very professional service rep (Lance) Excellent service from professional service rep. Tire price was competitive. Mechanic discovered problem in a timely manner. Repair covered by warrant Excellent service from professional service rep. Tire price was competitive. Mechanic discovered problem in a timely manner. Repair covered by warranty. No pressure to purchase extras More
by Bill7985
Employees Worked With
Lance
August 29, 2016
Service with the customer in mind Rob Young, my service adviser was knowledgeable, courteous, and prompt. He made sure I was informed of status and clearly covered the details of the Rob Young, my service adviser was knowledgeable, courteous, and prompt. He made sure I was informed of status and clearly covered the details of the bill. The waiting room was comfortable and provided entertainment and the cafe. The cafe was a terrific feature preventing me from walking to nearby restaurant. More
by DLS4Mams
Employees Worked With
Rob Young
August 28, 2016
Great Services! I would recommend this place to anyone. I have been a valuable customer since 2009 and I love the great customer service skills they provide to everyo I would recommend this place to anyone. I have been a valuable customer since 2009 and I love the great customer service skills they provide to everyone. More
by DeeDeeRoberts
Employees Worked With
Sam Ferron, Douglas McKee
