330 Reviews of Honda of Ocala - Service Center
Broke down near Ocala Honda returning home from Disneyworld Though it was almost closing, Kristen, our service advisor, waited for us to arrive and had a loaner vehicle ready. Breaking down while traveling is Though it was almost closing, Kristen, our service advisor, waited for us to arrive and had a loaner vehicle ready. Breaking down while traveling is stressful but Kristen's kindness and confidence made us feel that our car was in good hands. Vehicle was repaired and we made it safely home. Thanks Kristen and Honda of Ocala! More
Great experience I really love this dealership. Everybody is always so nice and friendly and helpful. I love the service department. there is always a good movie and I really love this dealership. Everybody is always so nice and friendly and helpful. I love the service department. there is always a good movie and polite people. they really seem to care More
Mckee did a great job! excellent service, I most certainly would return to have my vehicle serviced here. Friendly atmosphere with a very nice waiting area with coffee alwa excellent service, I most certainly would return to have my vehicle serviced here. Friendly atmosphere with a very nice waiting area with coffee always available. More
Great Customer Service. Excellent attention to my needs. Did not try to oversell my service visit. Will recommend to all Honda owners in Marion County, FL. Excellent attention to my needs. Did not try to oversell my service visit. Will recommend to all Honda owners in Marion County, FL. More
Excellent service experience Our van broke down just as we entered Ocala from out of town. Even though it was right before closing for the Thanksgiving holiday, we were welcomed. Our van broke down just as we entered Ocala from out of town. Even though it was right before closing for the Thanksgiving holiday, we were welcomed. We received a diagnosis of our problem very quickly and were given options regarding repairs. Our van was ready by the promised time and it runs beautifully. The staff was wonderful, especially Kristen Lewter who was very knowledgeable and personable. She assured us that we made to right decision to repair an older vehicle and relieved our second thoughts. We appreciated the wash also. More
AWESOME!!!!!!!!!!!!!!! WOW!!!!!!!!!!!!!!! The service advisor that I dealt with, Leeann Topper was awesome! She was very courteous, helpful and went the extra mile to see that I was satisfied The service advisor that I dealt with, Leeann Topper was awesome! She was very courteous, helpful and went the extra mile to see that I was satisfied with Honda. She kept me up to date with phone calls every step of the way before any move was made by the mechanic. The mechanic himself, Josh, was totally WOW!!!!!!!!! I was ready to have my old car towed to the Honda graveyard, wherever that is, but Josh found the problem and fixed it and all at a cost much lower than I had anticipated. I don't know if I was just fortunate to happen to get to deal with your 2 most awesome employees or if all of your service employees are that awesome but take my advice NEVER LET THOSE 2 SLIP AWAY!!!! Thank you so much, Honda, for everything!!!!!! More
Noise in my wheel Kristen was very concerned about the noise in my wheel. And she is always right on the mark, she said it sounded like a wheel bearing. She always goe Kristen was very concerned about the noise in my wheel. And she is always right on the mark, she said it sounded like a wheel bearing. She always goes out of her way to help and she has an excellent knowledge of auto repairs. KUDOS to Kristen, you are the best. Thank you Valarie More
Service Deptment Rob provided excellent service, very professional & explained everything in detail. Didn't feel pressured to immediately have recommend items serviced Rob provided excellent service, very professional & explained everything in detail. Didn't feel pressured to immediately have recommend items serviced. great organization, well run. Made the two wait go by quickly. More
Amazing service Joe Cabrera always provides excellent service. He is always there when ever we need him. Thanks always for keeping our vehicle safe and reliable. Than Joe Cabrera always provides excellent service. He is always there when ever we need him. Thanks always for keeping our vehicle safe and reliable. Thank you More
Service Rep is the BEST! Great Personality! Very Knowledgeable and helpful. Couldn't ask for a more professional person to help us maintain our Honda Accord. Highly Recommen Great Personality! Very Knowledgeable and helpful. Couldn't ask for a more professional person to help us maintain our Honda Accord. Highly Recommend. She knows her stuff!!!! More