Honda of Ocala - Service Center

Kindness and respect Rob Young has been very friendly, kind, answer all my questions and treated me with respect all the time. Thanks you Charles W. Sievers, Jr. Rob Young has been very friendly, kind, answer all my questions and treated me with respect all the time. Thanks you Charles W. Sievers, Jr. More

Great service experience! Alberto was quick, courteous, and got everything taken care of, including a recall I had overlooked. Most was covered by discounts and coupons so The Alberto was quick, courteous, and got everything taken care of, including a recall I had overlooked. Most was covered by discounts and coupons so The Price ($23) was Right! More

First lease I have purchased quite a few vehicles, but this time we chose to lease. Our salesman, "Sam" was terrific. Helped in finding exactly what I had in min I have purchased quite a few vehicles, but this time we chose to lease. Our salesman, "Sam" was terrific. Helped in finding exactly what I had in mind. He walked me through the many new features and was just terrific. The financing was easy, quick and fair. I walked away a satisfied customer. More

wait time for service too long Appt time was for 11:00 for auto butler. Told to come in at 10:00 for oil change and tire rotation. At 1:15 service person came out and said they mixe Appt time was for 11:00 for auto butler. Told to come in at 10:00 for oil change and tire rotation. At 1:15 service person came out and said they mixed up the time and we would have to wait for tire rotation and oil change. Ridiculous. The service person did not charge us for the work done We have had nothing but problems with your service dept from the day we purchased this car. We still cannot drive this car in the rain when it is beginning to get dark or in the dark. We got the run around from everyone. It is a safety hazard. The windshield is still so smeared with an unknown substance. It could all have been taken care of if a new windshield had been installed. You have all the records of the help we did not get from Honda. It was out first time at Honda and will be the last.. More

Recent purchase Brandon was very helpful in getting me the car I wanted at the price I wanted.to pay. As promised, he called me when the vehicle I wanted became avai Brandon was very helpful in getting me the car I wanted at the price I wanted.to pay. As promised, he called me when the vehicle I wanted became available. Initially, he took a good deal of time to demo a 2017 CRV. It was this demo that convinced me to trade my 2014 CRV. More

Love our new Honda Accord SE We came into the Honda Dealer to have some work done on our 2013 Honda. Ted Shupe the quality assurance manager came over and talked to us as he had We came into the Honda Dealer to have some work done on our 2013 Honda. Ted Shupe the quality assurance manager came over and talked to us as he had seen us looking at the cars. He ask us if we were interested in a new car. We told him no, but we had actually been talking about it for a couple of months. He told us if we had any questions about a new car he would be glad to help us. After our service tech came out and told us we needed new tires along with some other issues and that it would be a little longer for then to put on the tires. We were just were walking around again and Ted Shupe saw us and ask about our repair to our car. He ask if we would like to hear about a 2017 Honda that he had there and we said yes. We ended up taking a test drive with a Honda Accord SE. After we drove it of course the answer was yes, we would trade in our 2013 Honda. Ted Shupe was an excellent sales person! He assured us we would love the car and we did! He was very helpful and did a great job! More

Friendly professional customer service On July 23, 2017, I brought my vehicle to Honda of Ocala for service the Service Adviser Rob Young greeted me in a friendly and courteous manner. The On July 23, 2017, I brought my vehicle to Honda of Ocala for service the Service Adviser Rob Young greeted me in a friendly and courteous manner. The service was performed in a reasonable amount of time and I was happy with the overall process. More

Service at Honda of Ocala If you take your Honda in for service to the Honda of Ocala, I highly recommend you request the service department associate, Matthew Altmannsberger. If you take your Honda in for service to the Honda of Ocala, I highly recommend you request the service department associate, Matthew Altmannsberger. He sincerely cares for those he assists and he is very accommodating. He definitely goes above and beyond. More

NOT HAPPY I WOULD NOT RECOMMEND TO ANYONE HAVE NOT HAD THE CAR FOR A WEEK AND IM HAVING PROBLEMS.I CAME IN ON SATURDAY AT 9:00 UNIT 3:00 BAD CUSTOMER SERVICE.I I WOULD NOT RECOMMEND TO ANYONE HAVE NOT HAD THE CAR FOR A WEEK AND IM HAVING PROBLEMS.I CAME IN ON SATURDAY AT 9:00 UNIT 3:00 BAD CUSTOMER SERVICE.I WOULD LIKE MY MONEY BACK OR A NEWER CAR!!!! More

Great service I had my car in on Monday, May 15 for an oil change with Rob Young. He is awesome. He had things checked out for me also. He explained some things to I had my car in on Monday, May 15 for an oil change with Rob Young. He is awesome. He had things checked out for me also. He explained some things to me. I can't say how much I appreciate his service. I appreciated the call the next day. It made me feel like my business truly mattered. More