Back

Honda of Ocala - Service Center

Ocala, FL

3.7
330 Reviews

330 Reviews of Honda of Ocala - Service Center

Sort by
November 17, 2017

Joe Cabrera is the best reason to go to Honda of Ocala For more than 10 years,Joe Cabrera has been taking care of my Hondas. He always takes the time to tell me if my car needs anything extra beyond routin More

by FLSenior47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cabrera
Nov 24, 2017 -

Honda of Ocala responded

Thank you for being our long time customer and for writing such a wonderful review. We appreciate your business!

November 11, 2017

Excellent experience I had a wonderful, exceptional visit, Matthew Altmannsberger made me sure to return he made sure all my problems were handled and taken care of, I lov More

by Msdawnj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaphegh Inman, Matthew Altmannsberger
Nov 14, 2017 -

Honda of Ocala responded

Thanks for the great review! We're glad to hear your visit was wonderful and exceptional!

November 08, 2017

Service Dept I only plan on keeping my car for another 6 months to a year. Even though there were things that could have been fixed/replaced, Rob went through the More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Young
Nov 14, 2017 -

Honda of Ocala responded

We are pleased to hear you had a great experience with us! Thanks for the wonderful review, Angel.

November 02, 2017

one and a half hours for an oil change? I showed up for a "free" oil change and was told it would take 1.5 hours. I declined. This was entirely too long for a simple oil change. More

by george coker
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Lopez
Nov 03, 2017 -

Honda of Ocala responded

George, we apologize for the lengthy wait. We are always looking for ways to improve our customer service and appreciate your feedback. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

October 11, 2017

October 2017 Service Experience Kristen Lewter is an excellent Service Consultant, the time it took to complete the job, friendliness of staff. I live in another county and prefer c More

by Honda Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen Lewter
Oct 16, 2017 -

Honda of Ocala responded

Thanks for the great review and for coming so far to see us!

October 07, 2017

Fast, Friendly, Courteous Honda of Ocala consistently provides the greatest service. The service techs, particularly Rob Young, are knowledgeable and helpful, and I always fee More

by JudyHummingbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Young
Oct 09, 2017 -

Honda of Ocala responded

Thanks so much for the great review!

October 04, 2017

Oil change and tire rotation The service was very efficient and was done very quickly. They always wash my car when they service it. I like the fact that there is a comfortable More

by Donna G. Mosley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Altmannsberger
Oct 06, 2017 -

Honda of Ocala responded

Donna, thank you so much for your great review! We're happy your visit with us was a good one.

October 03, 2017

Hassel Free Friendly and courteous, appears to be clean and watching a movie was a plus. The dealership also gives the customer a voucher to purchase a light bre More

by Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Let's not forget the friendly server behind the food station, Joe Cabrera
Oct 06, 2017 -

Honda of Ocala responded

Thank you for the lovely review, Patty!

September 27, 2017

Very Good Service After purchasing my vehicle at Honda of Ocala, I brought my car back for its first oil change. The service person, Alberto, was very efficient. I was More

by Faithe Liburd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alberto Gago-Chuquillanqui
Oct 03, 2017 -

Honda of Ocala responded

Thank you for the excellent review, Faithe!

September 25, 2017

Rob Young: knowledgable, efficient and friendly. Rob Young was my personal service advisor. He was very knowledgable, quite efficient and had businesslike but friendly disposition. He answered all More

by BobbyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Young
Oct 03, 2017 -

Honda of Ocala responded

Thanks for the great review, Bobby!

...
16
...