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Honda of Ocala - Service Center

Ocala, FL

3.7
330 Reviews

330 Reviews of Honda of Ocala - Service Center

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April 30, 2018

?? Service?? WARNING!!! How do you know routine service is actually done? D you check to see if you have clean oil, or a new oil filter, or have the tires been rotated. You c More

by .
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Altmannsberger
May 01, 2018 -

Honda of Ocala responded

We apologize that this was your experience with us and would like an opportunity to speak with you about it. Please send us an email with any further information you would like us to know. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

April 11, 2018

Service Rob was excellent in resolving the electrical problems with the doors. He had to order the part, so I had to return the next day. Perhaps the part s More

by DALE KRAMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Young
Apr 11, 2018 -

Honda of Ocala responded

Dale, thanks for the advice and also for your great review!

April 11, 2018

Satisfied Mike Lehman must be your best salesperson. I only came in for an oil change and left with a new car. We had a nice experience and were treated we More

by hondrguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lehman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Lewter
Apr 12, 2018 -

Honda of Ocala responded

Doug, thanks so much for telling us about how Mike took great care of you! Enjoy your new car!

April 10, 2018

Used car purchase A small glitch in the purchase of my used car was taken care of quickly and professionally. They treated me with respect and worked hard to make sure More

by Rkkesling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Antasek
Apr 11, 2018 -

Honda of Ocala responded

Thank you so much for your five stars!

April 04, 2018

Quick and Efficient Amy was very helpful at explaining the process when I took my wife’s car in for service and AC repair. Amy explained the pricing and gave me an estima More

by Pilot2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Eaton
Apr 04, 2018 -

Honda of Ocala responded

We are so glad to hear you had such a wonderful visit with us! Thanks for the stellar review!

March 29, 2018

I feel Very comfortable every time I visit this dealership. I give Honda of Ocala s great rating for few simple reasons.first the customer service is through the roof and there's always someone greeting you wit More

by Emanuel Hamilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emilio Perez, Waseem Tarawneh, Matthew Altmannsberger
Mar 29, 2018 -

Honda of Ocala responded

Emanual, we are so happy to hear about your great visit with us! Thanks for the wonderful review.

March 21, 2018

Great customer service! Came in at the end of the day with a tire issue. Rob Young got me in and taken care of . Very helpful and friendly. Thanks! More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Young
Mar 26, 2018 -

Honda of Ocala responded

Thank you very much for all the stars, Dan!

March 20, 2018

Service 2015 C-RV New Service Adviser, Allyson was Excellent. We have purchased 2 CRV's from Honda of Ocala since 2011 and they have been our Service provider. With More

by bobcrv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allyson
Mar 26, 2018 -

Honda of Ocala responded

Grace and bob, thank you very much for your amazing review! We are happy to hear that Allyson took such great care of you.

March 20, 2018

Love Working With Doug It is always a pleasure to deal with Doug McKee. He works hard to get my car serviced and back on the road as quickly as possible, and understands my More

by Liz53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas McKee
Mar 26, 2018 -

Honda of Ocala responded

Thanks for your awesome review, Liz!

March 07, 2018

07 ridgeline Very cool guy that help me with a quote and service transfer engine and transmission change of fluids was very helpful to my girl on her 06 pilot co More

by barresi850
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Altmannsberger
Mar 08, 2018 -

Honda of Ocala responded

Thank you very much for all the stars!

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