330 Reviews of Honda of Ocala - Service Center
Battery and Alignment Service Our vehicle had difficulty starting. Honda of Ocala, FL determined that the battery needed to be replaced and also found that the alignment needed cor Our vehicle had difficulty starting. Honda of Ocala, FL determined that the battery needed to be replaced and also found that the alignment needed correction. Our service advisor, Matthew A., did a great job explaining what needed to be done and why. Even though we arrived on short notice, we didn’t have to wait long. Thank you, Ocala Honda! More
Excellent First Time Visit Just sending 👍🏽👍🏽👍🏽👍🏽👍🏽 for the Excellent attention provided by Service Representative MATTHEW ALTMANSBERGER during my first ever visit to Just sending 👍🏽👍🏽👍🏽👍🏽👍🏽 for the Excellent attention provided by Service Representative MATTHEW ALTMANSBERGER during my first ever visit to Honda of Ocala, from the moment I arrived, and upon my departure in under an hour. His recommendations and suggestions for serviceing my 2012 Honda CR-V were appreciated, and everything was completed in a very timely manner. As a recent resident to Ocala from New York, I can truly say, Honda of Ocala deserves high praise. More
Service as desired Every time I come for service they get my vehicle right in (I make an appointment online). Cost is reasonable to non-dealer service and I like the mul Every time I come for service they get my vehicle right in (I make an appointment online). Cost is reasonable to non-dealer service and I like the multi-point inspection so I know what to do next. More
Best Service Guy I have been using Doug as my service technician for some time. He is the nicest guy. Even after purchasing a brand new vehicle that isn't a Honda I st I have been using Doug as my service technician for some time. He is the nicest guy. Even after purchasing a brand new vehicle that isn't a Honda I still see Doug for all the maintenance that my warranty doesn't cover. It is hard yo find a technician you can trust. More
great experience Came in for The Works and found out others problems with my CRV 2006. All the items were because of the mileage and age of the CRV. I have always aske Came in for The Works and found out others problems with my CRV 2006. All the items were because of the mileage and age of the CRV. I have always asked for Joe Cabrera for my service. He has nevered steered me wrong. He took care of everything that needed to be done and explanied them to me. He made sure that the most important things got done so my CRV. Got me a car to use while they worked on my CRV. I got to drive a new 2018 CRV it was wonderful...I know when I am ready to buy a new one car I will mostly get a CRV. Thank-you for all the wonderful service. More
Matthew Altmannsberger is terrific! I have a '03 CRV that has a few things that need to be taken care of. Matt took care working with me and the team not only did what I requested, gave I have a '03 CRV that has a few things that need to be taken care of. Matt took care working with me and the team not only did what I requested, gave me a detailed outline of what's next but then went above and beyond by explaining everything to me and how and why it was done. I've been told a few things before but never in so much detail. Matt knows what he's talking about and will definitely do you right. I literally left there knowing exactly what had been done and what was next. For someone who knows a decent amount but not so much, I left with a GREAT feeling about both this Honda service department and going back and seeing Matthew. I HIGHLY recommend going here!! Thanks, Matt, be back again I'm sure! More
Explained in one word( Exceptional) I had bought my Vehicle into Honda for Auto Butler application. I was directed to Matthew Altmannsberger, Service Advisor. Lucky me, I can't say enoug I had bought my Vehicle into Honda for Auto Butler application. I was directed to Matthew Altmannsberger, Service Advisor. Lucky me, I can't say enough about his courteousness, helpfulness, and his concern about your vehicle. I get my Auto Butler application replied ever 6 months, and without any hesitation I will contact Matthew Altmannsberger as my Service Adviser. Thank You for a Great Job. More
Great service! The service tech, Mark, was excellent. In the midst of a very hectic day, he took the time to be personable and attentive. We appreciated his friendl The service tech, Mark, was excellent. In the midst of a very hectic day, he took the time to be personable and attentive. We appreciated his friendly and responsive attitude. 5 stars plus. Thank you. More
good experience I have bought several cars with this dealership and had them all serviced here. I've always had a very positive experience and the employees have bee I have bought several cars with this dealership and had them all serviced here. I've always had a very positive experience and the employees have been very competent it what they do. Specifically, I have used Doug as my service rep on several occasions and appreciate his good work. He has my interest at heart and i appreciate it. More
Excellent service I was told the recall service would take 45 minutes but the service was done in less that 40 minutes. Awesome service, as always. I rate the service I was told the recall service would take 45 minutes but the service was done in less that 40 minutes. Awesome service, as always. I rate the service as excellent for all involved. Not able to click the stars below but should be 5 stars for all. More