Honda of Ocala

Received exceptional service beyond words from Ramy and Ed the Finance leader. Both wonderful and down to earth folks! Left with a purchase but couldn't have done it without these two. Definitely recommend Ed the Finance leader. Both wonderful and down to earth folks! Left with a purchase but couldn't have done it without these two. Definitely recommended, ask for Ramy at the door! More

Top shelf treatment by everyone at the dealership from mechanics to sales staff and everyone in between. This was our second vehicle purchase from them and they were very willing to negotiate pricing. mechanics to sales staff and everyone in between. This was our second vehicle purchase from them and they were very willing to negotiate pricing. More

I have been with Honda of Ocala for about three years and bought two cars from them and I brought my mom to them today because I know how good they are and how great their services are and they really work h bought two cars from them and I brought my mom to them today because I know how good they are and how great their services are and they really work hard to get you exactly what it is that you need and they always go above and beyond no matter what the situation. If you are in the car market, whether you have sparkly credit or whether you’re trying to trade a car with not so good credit or whatever your situation, I promise you you are in the right spot. Our sales person RAMY was by far the best. He is extremely knowledgeable and thorough and so sweet and made us feel comfortable and taken care of. The sales manager, we spoke to at the end was also extremely caring and understanding, and also made us feel like family. Don’t hesitate, you are in the right hands at Honda of Ocala! Literally, the whole team is amazing. More

Everyone at Honda of Ocala was absolutely amazing! I will recommend to anyone and everyone! I will recommend to anyone and everyone! More

Came for Service. Ended up speaking with Ramy Tarawneh. He is the reason I leased a vehicle for the 3rd time. Ended up speaking with Ramy Tarawneh. He is the reason I leased a vehicle for the 3rd time. More

Excellent, professional, listens. Will continue to use this dealership and recommend it to my friends. Will continue to use this dealership and recommend it to my friends. More

I spent 6 months and traveled half the Florida state and about 10 dealerships with no luck on getting a Honda Ridgeline that I wanted and the price that I wanted, I really had given up on Dealerships was su about 10 dealerships with no luck on getting a Honda Ridgeline that I wanted and the price that I wanted, I really had given up on Dealerships was sure they were all a scam, but I tried one more place and hit pure gold, the Honda of Ocala, Got everything I wanted, price I wanted, and the chilled atmosphere is unbelievable, even got free lunch and soda, what a great place to buy and our salesman Thomas made it all so easy here, shout out to the entire team for doing a great job. Other dealers take note, "This is how it's done" Thank you again Honda More

Excellent service from Ramy Tarawneh! We stopped by to look! HE is the reason we ended up purchasing a new car. Highly reccomend him for your sales advisor! We stopped by to look! HE is the reason we ended up purchasing a new car. Highly reccomend him for your sales advisor! More

Was an easy process to get a car for my daughter, RAMY made the transaction easy and painless! Helped us find the perfect car for her! made the transaction easy and painless! Helped us find the perfect car for her! More

AVOID! Juan was the absolute worst salesman I've ever dealt with. Update: They attempted to have my review removed due to profanity instead of addressing Juan was the absolute worst salesman I've ever dealt with. Update: They attempted to have my review removed due to profanity instead of addressing it. Also, there BBB customer score is a 1 (gross) and there rating is an A+ (Somethings not right). Yikes. Traveled about an hour to this dealership after speaking to Mike on the phone regarding a RAV4. I let Mike know that I was interested in three vehicles but due to the distance I would like an out the door cost first. He let me know I could tack on about $3500.00 to the displayed total and that would be close. We made the drive, and upon arrival we met Juan. Juan let us know that Mike was a manager and that Juan would be showing us the cars. We looked at all three, everything was going great and we decided on one. Juan said he wanted to let us know about an “addendum” they have on EVERY vehicle, he assured us that all dealers have this. It would cost us an extra $3000 on top of the displayed price. We didn’t understand at first and asked for a breakdown. We waited about 15 minutes and Juan came back with a total… Our $16k car would cost us over $22,000.00 to purchase. That is over SIX THOUSAND DOLLARS in added fees. We had been car shopping for two days straight, and this news was enough for us to leave. Juan said “I can’t let you leave without talking to my managers first” and we responded and let him know we wouldn’t pay any more than $20k for the car. He said that would be impossible, we said no worries we will go. He said hold on, and scribbled $20k on a paper and asked us to sign it. A slimy salesman tactic, which wasn’t even necessary because we had already verbally committed. My dad was the one making the purchase so I told him not to sign, and let Juan know we’d be happy to purchase. I said “Sorry man, I’m not trying to be a (male body part) but we just want to make it happen” he responded with “Well you’re kind of being one”. My mind was blown. Juan didn’t know our situation. He didn’t know my mom had been diagnosed with cancer just months before and due to hospital bills we are strapped for cash. He had no idea my dad had just been Tboned in the family's only car. He didn’t know that car was purchased before prices skyrocketed and now its worth didn’t equate to an equal car. He didn’t know anything. He went on to say “I was a corrections officer, I’ve dealt with worse” when I asked him to elaborate. It’s sad, it’s sad that we were surprised with a $6k jump in price, it’s sad that we were disrespected, it’s sad that we never received an apology. We went to over 10 dealerships in two days, I have bought over 5 new cars in a span of just a few years and I can honestly say this was the worst experience yet. Ultimately we got the car at a little over $20k so there’s that. More