Honda of Ocala

I was quickly confronted with a smile,by an associate by the name of Marianne when she saw me waiting for longer than a moment or so for the customer servicedepartment. She assertivly asked question about the name of Marianne when she saw me waiting for longer than a moment or so for the customer servicedepartment. She assertivly asked question about myself and how she could help me and make my problem with honda a solution. She referred me to a gentelman I belive by the name of chris (not 100% on his name) who swiftly looked my name up and got my car fixed with a smile. The time it took for my car was adquet to what I was quoted which made my experience better. Thank you to Honda and there staff. More

Outstanding..Superb..exceptional can easily describe Joe Outstanding..Superb..exceptional can easily describe Joe Szabo & the service he rendered to us as customers.Joe is sincere,patient,thorough,knowle Outstanding..Superb..exceptional can easily describe Joe Szabo & the service he rendered to us as customers.Joe is sincere,patient,thorough,knowledgable,informative, considerate, caring & sensitive to your needs as a customer. He's willing to be helpful beyond his responsibilities as a salesman. He cares about "you" & is genuinely thoughtful- a "nice" guy & a "caring" human being.Joe's a guy you can easily talk to.He spends as much time as "you need" to find the right car that you want.Joe brought 2 cars to the showroom area so I didn't have to walk too far, as I had had surgery a few weeks ago. He took us for a ride in both cars and was very patient as we tried to decide between a Sedan or a CRV. Then we had to decide on color. Joe has the patience of a saint. When we had finally decided on what car we wanted, we started the paper work only to realize that I didn't have my driver's license. After some thought, I realized that perhaps my license & medical insurance cards might not have been returned to me a few weeks ealrier when I had surgery at Ocala Regional Hospital. The hospital is about a mile from Ocala Honda.Before I knew it, Joe had the phone number to the hospital & gave me the phone to call & make inquiry about my cards & license.He also offered to get them on Monday when the hospital would be able to contact the staff member who had handled my pre-op admission. He also offerd to pick up the cards if the hospital had them,& he would bring them to my home since it turns out he doesn't live very far from us. Joe really goes the extra mile for you as a person...because he's a compassionate man with a great deal of integrity. With all the paper work finally done & the license finally found..(a long story in itself) Joe spent a great deal of time explaining all the features of the car & made sure we understood how to use them..he even programmed our cell phones to a new "bluetooth" feature in our car. Joe wants to make sure you know all there is to know about your car & how to best enjoy using your new vehicle. Our experience purchasing our second car at Ocala Honda...was nothing less than "exceptional". We can't thank Joe enough for making us feel like we were more than just customers--more like "family". THANKS JOE !!!!! We would definitely recommend that you ask for Joe Szabo when you visit Ocala Honda. May we addd that their service department over the last 4 years has given us excellent service on the car we just traded in. With that said...we look forward to enjoying our new car and our relationship with Honda of Ocala and especially Joe Szabo. More

My Mom, who lives in Ocala, needed a new car. She needed help but I live over 1,000 miles away in Chicago. My mom was not comfortable buying the car by herself, especially since my dad just passed away few help but I live over 1,000 miles away in Chicago. My mom was not comfortable buying the car by herself, especially since my dad just passed away few weeks prior and she wasn't quite herself. I was put in touch with Joe Szabo through a dealership in Chicago as Ii considered having a car shipped to her. We were able to make a deal over the phone and get most of the paperwork ready so my Mom would not have to go through it herself. Though it would have to be finalized by her in person. When my mom arrived at Honda of Ocala, Joe personally dealt with my Mom. Noticing she was nervous he made every effort to make her at ease. He took the time to show her all the features of her new Honda Fit and walked her through the rest of the paperwork. The whole process took less than 2 hours including appraisal of her trade-in for which Joe called me to make sure my Mom was comfortable with that part of the deal. I'm sure I'm not the only person with aging parents living in Ocala. I would recommend the dealership and Joe Szabo to anyone in and out of Ocala. Their customer service was miles over and above what was expected and what I have ever experienced when buying a car. More

I was very pleased with the overall service given at this dealer. I went to another Honda dealer and they were not willing to work with me at all. The employees at Honda of Ocala were friendly and very helpf dealer. I went to another Honda dealer and they were not willing to work with me at all. The employees at Honda of Ocala were friendly and very helpful. They explained everything and were not too pushy. I'm glad I ended up purchasing my vehicle from them. More

My ratings of Honda of Ocala and Joe Szabo did not get displayed in my earlier review. I hasten to correct that because both Mr. Szabo and the dealership provided my wife and I with an excellent experien displayed in my earlier review. I hasten to correct that because both Mr. Szabo and the dealership provided my wife and I with an excellent experience. I want to be sure our ratings are on record. More

Joe was very knowledgable and friendly. The deal was completely done in a timely fashion. Everything about the new car was explained. This was a great experience and I would recommend Joe and the deale completely done in a timely fashion. Everything about the new car was explained. This was a great experience and I would recommend Joe and the dealership to my friends.This is my second car bought at Honda of Ocala. More

When I met Ovi by visiting the dealership, I was impressed with his level of service and professionalism. But through the process, his persistence (Even when asked not to pester me) became excessiv impressed with his level of service and professionalism. But through the process, his persistence (Even when asked not to pester me) became excessive. When visiting the showroom a second time to confirm the vehicle and pricing/financing, I asked to see Ovi, but when he was not available, Harry Vasquez jumped into the game. He was WORSE than Ovi with phone calls, emails, and a general nuisance feeling of a stereotypical car salesman. When it came down to negotiating a price, Ovi asked "Let's make a deal" and when a offer was presented, his counter offer was higher than the first offer! Ridiculous! When asked to confirm the verbal statements via email, the request went unanswered for 2 days. During that time I purchased a car elsewhere. When I sent out emails to the other salesman to thank them for their time and alert them that I have made a purchase elsewhere, Ovi replied " Good for you. I hope someday you are going to experience the same disappointment that I experienced this morning." I can give most people the benefit of the doubt and read into this as "My dog died this AM" or something similar, but when I read again, it sounds like a sore loser! I would never intentionally visit this dealer again due to the actions of these two salesmen who are not professional in the least definition of the term. Years ago Ocala car dealers had the reputation of being less than honest and having an overall lack of integrity. It seems they have not matured too much over the years. More