Honda of Ocala

For me....buying a car is something I NEVER look forward to!! In the past, I've dealt with dealerships that were obviously only there for themselves and not the customer. On this occasion, I have to say i to!! In the past, I've dealt with dealerships that were obviously only there for themselves and not the customer. On this occasion, I have to say it was the most pleasant experience I've ever had!! This was entirely due to ONE individual....MIKE LEHMAN!! From the time I pulled up into the parking lot until the moment I drove away he took the time to make me and my family feel welcome and put my mind at ease from the very beginning of the transaction. He was there every step of the way ensuring the deal was being handled properly and to make me feel like he was looking out for MY best interest. I really appreciate a person that makes you feel like you're not just a number but part of the "family"!! It was a pleasure to do business with him and Honda of Ocala and because of him, I will bring my future business there as well as feel confident in recommending him to my family and friends. Thanks so much Mike for doing what you do!! You're the best :) Stacie Romero Ocala, FL More

I was quickly confronted with a smile,by an associate by the name of Marianne when she saw me waiting for longer than a moment or so for the customer servicedepartment. She assertivly asked question about the name of Marianne when she saw me waiting for longer than a moment or so for the customer servicedepartment. She assertivly asked question about myself and how she could help me and make my problem with honda a solution. She referred me to a gentelman I belive by the name of chris (not 100% on his name) who swiftly looked my name up and got my car fixed with a smile. The time it took for my car was adquet to what I was quoted which made my experience better. Thank you to Honda and there staff. More

I was greeted by Mr. Dave Knight. He was superb in his personality, manner of presentation, demoinstration of the vehicle(s) that I was interested in purchasing. When I became aware that the vehicle I personality, manner of presentation, demoinstration of the vehicle(s) that I was interested in purchasing. When I became aware that the vehicle I originally desired to acquire, was beyound my financial sbility, togather we turned to the next vehicle that I was intrested in acquiring. When it then became evident that that vehicle was also beyond my financial ability, Mr. Knight went to bat and came up with the lesser (alternate) vehicle. He demonstrated it and never gave up his desire to equip me with a lesser trim that i could agree to. He was superior in his manner of salesmanship. He is the type of individual that you would care to have in a foxhol;e with you. The appraiser, Mr. Bill ????? was extremely helpful in assisting Mr Knight and myself in selecting a vehicle (that I purchsed). Mr. Sam ??????, in the financial/business end of my visit, was very helpful, good at explaing the paperwork, and he too is a valuable asset to the Honda of Ocala. NOW! If I can just learn to "fly" this vehicle within the 'snowbird' traffic of Marion County. I would not hesitate to recommend the Honda dealer agency in Ocala I have not yet had to apply for service of my purchase so I am not at this moment able to comment thereon. But, if they are as attentive to the customers that apply for servicing and parts, then that element of the dealership should be a key factor in the successful future of Honda Of Ocala. Good Luck in the progress of upgrading customers in Ocala with your product. More

Our salesman, Mike Lehman, was outstanding. He listened to us, heard our concerns, and used his extensive knowledge to help us make this important decision. Thanks to Mike, we would definitely recommend H to us, heard our concerns, and used his extensive knowledge to help us make this important decision. Thanks to Mike, we would definitely recommend Honda of Ocala - and especially Mike - to our friends. More

This dealership is the best in Ocala. When my 75 year old Mother decided to buy a new car, we went into the Honda Dealership in Ocala because of a referral from a friend who said she had a very good experien Mother decided to buy a new car, we went into the Honda Dealership in Ocala because of a referral from a friend who said she had a very good experience there. She described a beautiful clean facility with a lot of cars to choose from, friendly staff and a great service department. When we arrived we were greeted by a salesman named Mike Lehman. After explaning to him what type of car we needed, he showed us the Honda Accord. This is a beautiful car with a lot of electrical equipment that my 75 year old Mother was not used to. Her other car didnt even have power windows! Mike put her at ease by showing her how easy it is to use the new equipment. He was very patient with her and sat with her in the car explaining everything in detail until she was comfortable that she knew how everything worked. My Mother decided to lease the car after talking to Mike about the differences between buying and leasing. We felt that leasing was the best option. We picked up the car a few days later. It was sparkling clean, radio stations already pre-programmed to her favorites and it had a full tank of gas. Overall, the car buying experience was fun, not painful, as some people describe when they go to other dealerships. We highly recommend Honda of Ocala to our family and friends. More

It is with great pleasure that my wife and I commend Honda of Ocala for their excellence in service and salesmanship. We have purchased four new vehicles from Honda of Ocala in the past four years. We Honda of Ocala for their excellence in service and salesmanship. We have purchased four new vehicles from Honda of Ocala in the past four years. We have enjoyed our experience with both the sales department and our new car sales personnel. In particular we would like to say that it was a pleasurable experience doing business with Dave Knight (new car sales). He was very informative and courteous and certainly not high pressure. He spent a great deal of time with us in locating the vehicle of our choice which was a 2011 Honda Accord. We feel that he went the extra mile throughout the whole sales procedure. The service dept. always took care of our needs in a friendly and expeditious manner. We also thought the customer lounge was very comfortable and provided big screen entertainment, magazines and Computers for our enjoyment while we waited for vehicle service. Also available is a nice, comfortable snack area with quality food. We are enjoying our new Accord and will certainly recommend this dealership to our friends. Thank you "Big Dave" for your professional assistance. More

Outstanding..Superb..exceptional can easily describe Joe Outstanding..Superb..exceptional can easily describe Joe Szabo & the service he rendered to us as customers.Joe is sincere,patient,thorough,knowle Outstanding..Superb..exceptional can easily describe Joe Szabo & the service he rendered to us as customers.Joe is sincere,patient,thorough,knowledgable,informative, considerate, caring & sensitive to your needs as a customer. He's willing to be helpful beyond his responsibilities as a salesman. He cares about "you" & is genuinely thoughtful- a "nice" guy & a "caring" human being.Joe's a guy you can easily talk to.He spends as much time as "you need" to find the right car that you want.Joe brought 2 cars to the showroom area so I didn't have to walk too far, as I had had surgery a few weeks ago. He took us for a ride in both cars and was very patient as we tried to decide between a Sedan or a CRV. Then we had to decide on color. Joe has the patience of a saint. When we had finally decided on what car we wanted, we started the paper work only to realize that I didn't have my driver's license. After some thought, I realized that perhaps my license & medical insurance cards might not have been returned to me a few weeks ealrier when I had surgery at Ocala Regional Hospital. The hospital is about a mile from Ocala Honda.Before I knew it, Joe had the phone number to the hospital & gave me the phone to call & make inquiry about my cards & license.He also offered to get them on Monday when the hospital would be able to contact the staff member who had handled my pre-op admission. He also offerd to pick up the cards if the hospital had them,& he would bring them to my home since it turns out he doesn't live very far from us. Joe really goes the extra mile for you as a person...because he's a compassionate man with a great deal of integrity. With all the paper work finally done & the license finally found..(a long story in itself) Joe spent a great deal of time explaining all the features of the car & made sure we understood how to use them..he even programmed our cell phones to a new "bluetooth" feature in our car. Joe wants to make sure you know all there is to know about your car & how to best enjoy using your new vehicle. Our experience purchasing our second car at Ocala Honda...was nothing less than "exceptional". We can't thank Joe enough for making us feel like we were more than just customers--more like "family". THANKS JOE !!!!! We would definitely recommend that you ask for Joe Szabo when you visit Ocala Honda. May we addd that their service department over the last 4 years has given us excellent service on the car we just traded in. With that said...we look forward to enjoying our new car and our relationship with Honda of Ocala and especially Joe Szabo. More

My Mom, who lives in Ocala, needed a new car. She needed help but I live over 1,000 miles away in Chicago. My mom was not comfortable buying the car by herself, especially since my dad just passed away few help but I live over 1,000 miles away in Chicago. My mom was not comfortable buying the car by herself, especially since my dad just passed away few weeks prior and she wasn't quite herself. I was put in touch with Joe Szabo through a dealership in Chicago as Ii considered having a car shipped to her. We were able to make a deal over the phone and get most of the paperwork ready so my Mom would not have to go through it herself. Though it would have to be finalized by her in person. When my mom arrived at Honda of Ocala, Joe personally dealt with my Mom. Noticing she was nervous he made every effort to make her at ease. He took the time to show her all the features of her new Honda Fit and walked her through the rest of the paperwork. The whole process took less than 2 hours including appraisal of her trade-in for which Joe called me to make sure my Mom was comfortable with that part of the deal. I'm sure I'm not the only person with aging parents living in Ocala. I would recommend the dealership and Joe Szabo to anyone in and out of Ocala. Their customer service was miles over and above what was expected and what I have ever experienced when buying a car. More

I was very pleased with the overall service given at this dealer. I went to another Honda dealer and they were not willing to work with me at all. The employees at Honda of Ocala were friendly and very helpf dealer. I went to another Honda dealer and they were not willing to work with me at all. The employees at Honda of Ocala were friendly and very helpful. They explained everything and were not too pushy. I'm glad I ended up purchasing my vehicle from them. More