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Honda of Ocala

Ocala, FL

4.4
2,284 Reviews
Honda of Ocala cannot wait to make you a customer. When you visit, you will enjoy the friendly and knowledgeable staff that you would expect from a family owned dealership. Our selection in both new and used is unmatched by any dealership in the area. We are the home of the LIFETIME POWERTRAIN WARRANTY on all of our new cars and most of our used cars as well. In addition, we have the Honda of Ocala Advantage, which provides a variety of items to benefit each and every customer. We are also winners of the prestigious Honda Presidents Award. Come by the showroom today and receive the vehicle you want and the service you deserve.
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1800 SW College Rd

Ocala, FL

34471

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Showing 2,284 reviews

March 29, 2011

My wife and I went to Honda of Ocala to look at the CR-V My wife and I went to Honda of Ocala to look at the CR-V and test drive it. When we arrived Dave quickly introduced himself, answered our questio More

by jmenjivar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Knight, Dave Knight
March 28, 2011

My daughter and I could not be more pleased with the purchase of her car. Mike and Ramy were great!! The entire staff was very informative, friendly and overall superb. There was no heavy pressure to ma More

by wackimacki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Lehman and Ramy, Ramy Tarawneh
March 28, 2011

Michael Lehman went out of his way to ensure that we had the best buying experience possible. From the moment we walked in, Michael made us feel at home. His wealth of knowledge and easy demeanor made for More

by nacm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Lehman
March 28, 2011

A great place to wait while your car is being serviced. Movies, computers, food center,etc. All the people have been very cordial and helpful. The customer service girl who mingles with the patrons is ou More

by jchardeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
amanda
March 27, 2011

I found The Honda Dealership of Ocala wonderful to work with, both for buying a new car and for service. Salesman, Mr. David Knight, was professional, helpful and went out of his way assisting me in makin More

by Don Puent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Knight, Dave Knight
March 26, 2011

I want to thank all the employees at Honda of Ocala, but especially Mike Lehman. He worked diligently until we were satisfied with our deal. All the employees are friendly and informative. We want to than More

by thomasfletchersr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : 4
March 25, 2011

This dealership recieved a #5 rating from my wife and I. Right from the time we pulled into the parking lot, to when we took the new Honda CRV off the lot, we felt comfortable and at ease. I really liked t More

by bobandcarole
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Joiner, Brandon Joiner
March 24, 2011

Very informative, friendly, worked out a great deal with me, made me feel like they have known me forever, loved the crv n all the extras I get just from owing my new car! Would Definately recommend Honda o More

by erickabrownern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
brandon joiner, sam, Brandon Joiner
March 24, 2011

We were greated by Tom Gonzalez as we approached the showroom. He introduced himself and ask if he could help us. He ask if we received the mailer sent out, which we did. Then we went inside and regist More

by carmkath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gonzalez
March 23, 2011

I received an ad in the mail titled "BUY-BACK PROGRAM". The ad said Honda of Ocala needed my 2002 Honda Odyssey for restocking their pre-owned inventory. They suggested trade-in value was $8, More

by clean2002
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Prather
Apr 07, 2011 -

Honda of Ocala responded

Honda of Ocala participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customers service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at Honda of Ocala. As always, 100% customer satisfaction is our goal and I would like to apologize for falling short of your expectation. I hope that we can work together to try and resolve these issues as it appears that there was a breakdown in communication. We would hope you would accept our invitation to sit down with our General Manager and Customer Service Manager to resolve this issue. As with any business sometimes the ball can get dropped, with the help of Dealer Rater and your patience we are confident we can resolve this matter. Sincerely, Marianne Gordon --------------------------------------------------------------------------------

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