Honda of Ocala

Again a bad experience with this Honda service dept. For a second time a tire has separated and they are full of excuses why this is not a warrenty item. Both times I took the tire to other repair shop a second time a tire has separated and they are full of excuses why this is not a warrenty item. Both times I took the tire to other repair shops and they said that the damage was due to separation and should be under warrenty. This time when I called I was already at another shop that discovered the problem a large bubble in the tread of my tire where the belts were separating. This caused that area of the tire to go bald. What does tire expert Jennifer at Honda of Ocala Say. you must have dragged the tire with the emergency brake. LIKELY since it was on the front of the car. Anyway if you want good service then DON'T go to honda of ocala! More

Thanks to Ammar this was the first time my wife enjoyed going shopping for a new vehicle. We had stopped in just to see if she could get in and out of a CRV without any problems because of her arthritis. T going shopping for a new vehicle. We had stopped in just to see if she could get in and out of a CRV without any problems because of her arthritis. Three hours later we drove out with one. Ammar did everything possible to make those three hours time well spent. This is our first Honda and so far it is everything we had hoped for. Everyone at the dealership has been great. More

A remarkably great experience buying a new car today. The salesman, John Priest, took his time showing me the vehicle (Ridgeline) that I was interested in and answered all my questions. When it came tim The salesman, John Priest, took his time showing me the vehicle (Ridgeline) that I was interested in and answered all my questions. When it came time to quoting a price they did not waste my time but gave me a very good price right away. A price that I was happy with and we closed the deal. More

Overall me and my wife were happy with the experiance. Overall me and my wife were happy with the experiance. Our interactions with Philip were great, we felt like we connected with him, and that he had o Overall me and my wife were happy with the experiance. Our interactions with Philip were great, we felt like we connected with him, and that he had our best interests in heart. I think he was training? Another guy Ramy (?)was helping him and kind of took over. I was not impressed with his pushiness, and frankly "talking down" to me. I'm a college educated man, I can do math. I'm not stupid, and don't like to be talked to like I am. I understand the concept of mpg (da).Ramy tell me how if I spend $100 a month in gas at 28 mpg, how am I going to save $50 a month by getting 37 mpg. Twice I almost walked out, but my wife liked the car. If she wasn't there I would have gone to Hyndai, or asked for someone else. I don't like to be rude or hurt anyones feelings, so I probably would have just left. Anyway in spite of that we liked Phillip, and we know the exceptional service you give after the sale. You guys do a fantastic job with that, and that is what really brought me through your front doors. More

No hassle car buying, very respective and respectful to my requests in purchasing my new 2011 Honda Accord. I felt the deal was no hassle and made my car buying experience enjoyable. Thanks to David K my requests in purchasing my new 2011 Honda Accord. I felt the deal was no hassle and made my car buying experience enjoyable. Thanks to David Knight and his colleague Ed Israel for making my car buying experience easy. Sincerely, Lisa Bennett More

This auto was bought strictly for my wife to get around the Villages in its many activities and to the stores surrounding this community. John, first of all was courteous and respectful to our wishes to the Villages in its many activities and to the stores surrounding this community. John, first of all was courteous and respectful to our wishes to the type of auto desired. He was thorough without the usual pressure many salesmen exhibit. he did consult with his internet sales manager, John Simms, on a couple of items and both were settled to our satisfaction.Kudos to the mentioned staff as well as the financial agent. The clean showroom and the waiting room with its TV, comfortable sitting with coffee, etc. makes the waiting time pass away faster while the auto is serviced. we would highly recommend friends and neighbors to this dealership. More

At this location the personnel and Managers are very friendly. The Maintenance employees/Manager are very efficient, not pushy and tells you exactly was is to be expected. I do have to say, in Coral S friendly. The Maintenance employees/Manager are very efficient, not pushy and tells you exactly was is to be expected. I do have to say, in Coral Springs Florida, when I was interested in Hondas, they were very pushy and demanding and also kept my car keys, I have to insist that they give me my car keys and I left that dealership. Moving to Silver Springs I did visit the Honda Dealerdship in Ocala and was surprised dealing with the personnel and Managers being polite and not forceful...... More

I was so very pleased with my salesperson....I needed to buy a car, confused on what I should get..and he made my car buying experience wonderful...everyone at dealership made me feel welcomed and important buy a car, confused on what I should get..and he made my car buying experience wonderful...everyone at dealership made me feel welcomed and important. My new car buying experience was easy, not a second thought and is very very happy with the vehicle I purchased. More

I was in the market for a used truck and happened to drive by Ocala Honda and saw the truck that I had been looking for, stopped in the ask about price, but was on our way to a dinner, That next week I drive by Ocala Honda and saw the truck that I had been looking for, stopped in the ask about price, but was on our way to a dinner, That next week I got a call from the dealership asking if I was still interested in the truck I said I was and asked if we could work some numbers over the phone because I lived so far away, got the numbers to match up, so I went on that next Saturday to pick up the truck while waiting I met the GM Tom very nice man talked for a bit made sure I was being taken care of I told him yes and thanks for asking. More

Working with Harry as well as management was a pleasant experience. They tried to accomadate all my needs. All of the sales help were very polite and friendy. I would certainly recommend friends to do busi experience. They tried to accomadate all my needs. All of the sales help were very polite and friendy. I would certainly recommend friends to do business with them. Thanks again for a pleasant experience buying a car More