Honda of Ocala

My car was taken in on July 2, 2024 as it was not running properly. After diagnosis was done they discovered a wire was missing. Was told they had to order part and would have it fix the next day. It is now properly. After diagnosis was done they discovered a wire was missing. Was told they had to order part and would have it fix the next day. It is now past closing time and I have not heard anything from the service team after calling earlier and leaving messages for them to call me and let me know what is happening with my car. I would have at least liked to have a phone call to let me know what the problem is. This is very unprofessional. More

When purchasing my vehicle they were helpful and very nice. I recently had a check engine light pop up on my vehicle and go away but I still wanted to get the code read. I made an appointment for 9am, we nice. I recently had a check engine light pop up on my vehicle and go away but I still wanted to get the code read. I made an appointment for 9am, went in for my appointment and was told to plug a code reader in even though I have an appointment it will be a 2 hour wait and I would need a “Volkswagen specialist” to plug it in… not only was my 2 hour wait for my scheduled appointment disappointing the man who spoke to me was extremely rude and unprofessional telling me to look at the waiting room and repeating himself about his 2 hour wait as if I didn’t understand him. More

The customer service is impeccable. They go out of there way to make the customer happy! They go out of there way to make the customer happy! More

The whole car buying process was super easy from start to finish. Got a price in writing before driving all the way from Orlando. No haggling once I got to the dealership. Test drove the car and got all the finish. Got a price in writing before driving all the way from Orlando. No haggling once I got to the dealership. Test drove the car and got all the paperwork done in approximately 2 hours. More

Honda of Ocala I would recommend this Car dealership for a New or Pre-owned Car purchase. Large inventory and Pre-owned Car certified with a nice bumper to bumper warranty. If you want to have a goo for a New or Pre-owned Car purchase. Large inventory and Pre-owned Car certified with a nice bumper to bumper warranty. If you want to have a good experience with the purchase for a New or Pre-owned vehicle with not pressure and knowledge for any cars on this dealership ask for my 5 Stars salesperson Ramy Tarawneh Honest, Respectful and best customer service. More

Went in for my scheduled appointment I got there and a lady in service with blonde hair asked me if I made an appointment I said yes. She seemed irritated because my appointment was at 4:30. She then rude lady in service with blonde hair asked me if I made an appointment I said yes. She seemed irritated because my appointment was at 4:30. She then rudely said you do know we close at 5. I told her I never have a problem and make appointments all the time. She then started mumbling under her breath. At that point I’m like getting irritated because I bought this car from them and have always came there for my services. She then said we can’t do your appointment today because the scheduling has been having glitches and we close at 5. She said come back Monday. I said I have never had an issue before when I come at my scheduled time. So I told her that Monday doesn’t work and I am here for my scheduled appointment. She then said we close at 5 and can’t do your car. I walked out and as I am walking out she is xxxx talking to her coworker who apparently I interrupted when I arrived. I’m sorry but after years of going to Honda I will not be back. That staff member was rude and unprofessional. More

RAMY was great, very efficient and helpful. He was very informative about our vehicle. Good salesmanship He was very informative about our vehicle. Good salesmanship More

I had a great time at Honda of Ocala. They want to sell cars and make great deals! They want to sell cars and make great deals! More

Stop accepting appointments for safety recall repairs when you don't have the parts for them. Second time now months apart. when you don't have the parts for them. Second time now months apart. More

Received exceptional service beyond words from Ramy and Ed the Finance leader. Both wonderful and down to earth folks! Left with a purchase but couldn't have done it without these two. Definitely recommend Ed the Finance leader. Both wonderful and down to earth folks! Left with a purchase but couldn't have done it without these two. Definitely recommended, ask for Ramy at the door! More