Honda of Ocala

A nice little scam they have. Recently I took in my 2007 CR-V for the recall replacement of a door lock actuator (the second one to fail in a year, but that's another story). I on Recently I took in my 2007 CR-V for the recall replacement of a door lock actuator (the second one to fail in a year, but that's another story). I only go to this dealer when I have to for any warranty work (which has only been twice). Of course, they always do a "complete courtesy" check. Well, they "found" a list of about 7 items that needed to be done--at a cost of about $5,700. I told them I was going to get a second opinion, but if it were all true, I was not going to spend that kind of money on a car with 117,000 miles on it. Well, obviously the sales people know this, because in the lounge area they had a very friendly marketing rep come talk to customers and try to get them to meet with a salesman to see what kind of an "upgrade" they can work out. I did drive a new CR-V to see what they are like, but I told them I couldn't afford it right now. So a couple of days later I went to two different mechanics I know and they both told me that there was noting wrong with the car. And they BOTH told me that they get people from dealers all the time who do this. It's a nice scam, isn't it? They both also said that the CR-V's last forever and virtually never need the kind of work that the dealer had told me. More

Gabriel Valenzuela and our new 2016 Honda Civic So I walked into Honda of ocala after a really long day of going from dealership to dealership from Orlando all the way to Gainesville. I as greeted b So I walked into Honda of ocala after a really long day of going from dealership to dealership from Orlando all the way to Gainesville. I as greeted by Gabe V and told him exactly what my girlfriend and I wanted. After a short test drive and an hour or two of negotiations we drove out with our new car. The whole process could not have been so easy and simple. Gabriel was the most accommodating salesman I have ever encountered. Responsive, helpful, and informative. It was a complete difference from the Honda of Gainesville experience where we test drove three cars and the salesman didn't even take down our info or ask our name. 110% would go back again to Gabe and Honda of ocala. More

Very dissapointed My wife tried to trade in her car to get in a bigger vehicle. The salesman she dealt with, William Castaneda did not work with her at all on lowering My wife tried to trade in her car to get in a bigger vehicle. The salesman she dealt with, William Castaneda did not work with her at all on lowering the price on the vehicle or giving a fair price on the trade. The vehicle she wanted was a 2015 CRV which he kept claiming was brand new. Even if it was never driven, 2015 is already a year old. She left feeling insulted and said he was very disrespectful. I tried to contact the general manager via email with my concerns, and was replied to by another salesman who clearly didn't read the whole email. I responded again and never received a response from the GM. I do not appreciate the disrespect and recommend anyone else to drive to Gainesville or Orlando for your Honda More

Mike Ramon Honda Tinter. I brought my 2015 Honda Civic to have the windows tinted. That is where I met Mike Ramon , a true expert in his class. I was amazed at the quality of I brought my 2015 Honda Civic to have the windows tinted. That is where I met Mike Ramon , a true expert in his class. I was amazed at the quality of workmanship and the pride he took in it. When he applied the film to the window he would check it over and over. If something was off in any way shape or form, he would re do it . It had to meet his standards. It goes to show you that ALL service reflects on the Dealer. The service Mike provides definitely contributes to the 5 stars of, Quality of work, Friendliness, and Price. Kudos Mike Ramon. More

Sales Man Jeremy is AWESOME Salesman Jeremy at Honda of Ocala made our car buying exsperance easy and stress free!! He went above and beyond in making sure the price was fair! Salesman Jeremy at Honda of Ocala made our car buying exsperance easy and stress free!! He went above and beyond in making sure the price was fair! More

Mike sales person Oh yes I well help you??But all he can think of is his big award.Well I hope you are happy.. I am so mad at myself at 73 to trust car dealers. Jud Oh yes I well help you??But all he can think of is his big award.Well I hope you are happy.. I am so mad at myself at 73 to trust car dealers. Judy Cox More

Wouldn't bring my car anywhere else!! The service is by far the best I've ever dealt with. They are thorough but never pushy and always take the time to understand what your concerns are. The service is by far the best I've ever dealt with. They are thorough but never pushy and always take the time to understand what your concerns are. Everything is explained to you before they go ahead and do any work so you are never surprised in the end with a bill you didn't expect. If Tony says it needs to be done, I know that it is important for the safety of my family. I know that he would never steer me wrong!! More

Awesome experience..... Enjoying my 2015 Honda Accord that I purchased from Honda of Ocala. Gabriel Valenzuela made the experience of buying this car easy. Would highly rec Enjoying my 2015 Honda Accord that I purchased from Honda of Ocala. Gabriel Valenzuela made the experience of buying this car easy. Would highly recommend him to my friends. More

Great experience & quality service everytime Had 3 different Honda's serviced at Honda of Ocala with great results. They have always provided quality service, with exceptional value and a truly o Had 3 different Honda's serviced at Honda of Ocala with great results. They have always provided quality service, with exceptional value and a truly outstanding customer experience. They have gone out of there way to accommodate my schedule in many cases. Truly an outstanding dealership. More

Outstanding Service My wife & I have been patronizing this dealership for the past 28 years, having leased or purchased about 8 vehicles during that time. My most recent My wife & I have been patronizing this dealership for the past 28 years, having leased or purchased about 8 vehicles during that time. My most recent encounter has been with the service department and with Chris Hansen, in particular, who always takes great care in seeing that my car's needs are attended to swiftly & professionally. He is pleasant to deal with and answers/explains any questions or concerns I might have in understandable detail. I also usually take time to greet Scott & Tony when I visit. More