Honda of Ocala

Outstanding The service department is great and all the employees are helpful but I always go to Rob Young. He is friendly, informative and educates me on what ne The service department is great and all the employees are helpful but I always go to Rob Young. He is friendly, informative and educates me on what needs to be done or is being done to my car. He makes me feel like my car is getting the best care and in turn keeps my family safe. Great place More

Service with a smile Tony orchestrated a couple of different service issues and got me a rental car. He told me what to expect and I appreciated the "heads up". Tony orchestrated a couple of different service issues and got me a rental car. He told me what to expect and I appreciated the "heads up". More

Over and above There is always a good selection of vehicles. The staff is friendly and attentive to your needs. Some sales persons go over and above the norm. There is always a good selection of vehicles. The staff is friendly and attentive to your needs. Some sales persons go over and above the norm. More

Most enjoyable car buying experience. Extremely pleasant car buying experience. Bought my second Honda from Mike Lehman. As before, Mike did an excellent job demonstrating the new vehicl Extremely pleasant car buying experience. Bought my second Honda from Mike Lehman. As before, Mike did an excellent job demonstrating the new vehicle and helping us select one. He then did a super job of getting the deal done and working with others at the dealership, got the car 'delivered.' He was the consummate professional and made sure every detail was taken care of. Purchasing automobiles at many dealerships over the last forty years, I can honestly say that Mike and Honda of Ocala are the only ones that have made the entire car buying experience enjoyable. More

Lance in service Lance in service, is great to work with. He cares about the customer and is very honest. I always leave feeling I've been fairly treated. Lance in service, is great to work with. He cares about the customer and is very honest. I always leave feeling I've been fairly treated. More

Service maintance I went in for 1st time maintance. Staff is amazing an kind. Elaine helped me set everything up, an made the exsperance great. They are all about custo I went in for 1st time maintance. Staff is amazing an kind. Elaine helped me set everything up, an made the exsperance great. They are all about customer service. More

Relaxed no-hassle Came in to Honda fit posts. I was warmly greeted by Harry a salesman. He took the time to walk me to the parts desk, instead of simply pointing me in Came in to Honda fit posts. I was warmly greeted by Harry a salesman. He took the time to walk me to the parts desk, instead of simply pointing me in the direction. After getting my parts, I took a stroll throw the showroom. The receptionist was very kind, and the same manager Ramy came over and introduced himself, and said if I needed anything while at Honda to see him. The atmosphere was pleasant, and everyone seems to enjoy working together. My over all experience was wonderful. Thank you. More

Wonderful experience Mike Lehman is wonderful to work with. He explains everything and is very knowledgeable. He goes out of his way to deliver the best customer service Mike Lehman is wonderful to work with. He explains everything and is very knowledgeable. He goes out of his way to deliver the best customer service. We have purchased 3 vehicles from him. More

Great customer service E. Perez in the Used Car department came in on his day off to show me the vehicle I wanted to test drive. He was very helpful in explaining all the f E. Perez in the Used Car department came in on his day off to show me the vehicle I wanted to test drive. He was very helpful in explaining all the features. All the departments treated me as valued customer. Thanks! More

Unprofessional and rude sales men. To start it off, the gentleman started with rude comments, and it only got worse and unprofessional. While on the test drive he said well i don't care To start it off, the gentleman started with rude comments, and it only got worse and unprofessional. While on the test drive he said well i don't care what you do in the car as long as you buy it. Later on when we were trying to figure out numbers, he told we that it didn't matter if we said anything to managment regarding what was said on the test drive because "no one would belive us because they all think he is such a good guy" I was just appalled at the whole experience. I love honda and have a pilot but I will NEVER go back to honda of ocala I would rather drive to Orlando. More