Honda of Ocala

Very stressful experience I went in to Honda Ocala to lease a car I told them I get brochures in the mail and they wanted almost 3 times the amount to lease a car then what the brochure said I asked the lease a car I told them I get brochures in the mail and they wanted almost 3 times the amount to lease a car then what the brochure said I asked the money guy. why do you send brochures that’s false advertisement and he said just to get you in here and laughed.so I then asked what if I buy the car , and that’s where it began .I told the salesman and finance manager I did not want an extended warranty. The sticker price on the car was 25,477 and they charged me 27,800. Also put a $3085 extended warranty without my authorization. At the end the finance manager told me he would give me for $20 more a month a warranty on all my electronics so I told him OK so I could get out of there. There is no documentation on the paperwork for that either that was just his way to jack my payment up $20 a month . They put everything on a flash drive. I asked to see the numbers and the finance manager said in a few minutes there was two of them in there and kept distracting me when I got home I saw where they took advantage of me they tell you that you are a member of the family I do not agree with that. I was asked to wait till the end of the week before I said anything by the salesman and I did. He said he would help me get my money back for the extended warranty. Never happened .Salesman Also said that the general manager would call me I believe his name was Justin never happened bottom line here please read your paperwork force them to slow down on the final paperwork, so you can read it.They will take advantage of you. My salesman Mike was awesome in the beginning, but in the end I was left to fend for myself.I will not do any future business with Honda of Ocala More

The service here is always outstanding no matter what department/persons I’m there to see. I’ve literally never had a bad experience and I just purchased my 2nd car from them and couldn’t be happier. department/persons I’m there to see. I’ve literally never had a bad experience and I just purchased my 2nd car from them and couldn’t be happier. More

Ramy Tarawneh was my salesman and a pleasure to work with. His professionalism and enthusiasm combined put me at ease in this important purchase of a new Honda CRV . More impressive was that the care d with. His professionalism and enthusiasm combined put me at ease in this important purchase of a new Honda CRV . More impressive was that the care didn't end after I drove away. He has been in contact and offered support ,following up by text and emails , as needed on my part . I would highly recommend Ramy to friends . More

Mr Vazquez was very professional and helped me through the purchase as a 79 year old man such kindness was appreciated the purchase as a 79 year old man such kindness was appreciated More

Bought a 11k car after taxes and fees 20k plus interest 2 days later vehicle broke down from waterpump 4 days later seals leaking from over filling the oil by 2 quarts also bolts were halfway out on the top days later vehicle broke down from waterpump 4 days later seals leaking from over filling the oil by 2 quarts also bolts were halfway out on the top of the head gasket also transmission shift hard they did replace the waterpump for free after way over paying for an 11k vehicle they spilled hot oil or something all over my front bumper and now I have black melted marks all over my white bumper after they gave me a 100 bucks for my trade in that I never had any issues with I do love a good honda but would I recommend this place not on my worsted enemy if I could take this car back and get half my money back I probably would. More

Good customer service and good quality product I pick up my self nice car thank you for all my self nice car thank you for all More

Salesmen Luis Pagan and Casey Doyle were very accommodating and very knowledgeable about their vehicles and business. Ovi in the Finance Dept was also very helpful. I purchased a 2023 Honda Od accommodating and very knowledgeable about their vehicles and business. Ovi in the Finance Dept was also very helpful. I purchased a 2023 Honda Odyssey from Honda of Ocala and am looking forward to a long relationship with this extremely nice dealership. More

Play games. No call back. Talks a big game but doesn’t back it up. Run. No call back. Talks a big game but doesn’t back it up. Run. More

Ramy was wonderful throughout the process. Others who aided with insurance contact and finance were extremely helpful. Others who aided with insurance contact and finance were extremely helpful. More

Boston was possibly the most professional salesman I have ever met, tho a bit inconsistent. He wrote up my deal with procision, professionalism and with speed. He was perfect and I truly hope he continues to ever met, tho a bit inconsistent. He wrote up my deal with procision, professionalism and with speed. He was perfect and I truly hope he continues to succeed in sales for many years to come. More