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Honda of Oakland
Oakland, CA
81 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 81 reviews
January 15, 2019
Every dealership should mirror the AMAZING service!!! Con, Emily and Rafeal were sincerely pleasant, patient and answered all my questions. I felt no pressure when purchasing my vehicle and was given the Con, Emily and Rafeal were sincerely pleasant, patient and answered all my questions. I felt no pressure when purchasing my vehicle and was given their undivided attention at all times. I previously visited a few Honda dealerships in my local Sacramento area and cannot express the professionalism with Oakland Honda I did not experience with the others. You cannot go wrong choosing this dealership! More
by Cheryl G
Employees Worked With
Emily and Rafeal, Con Byrnes
January 12, 2019
Best dealership on the west coast I’ve never had a better experience at any car dealership that I’ve ever been to. Honda of Oakland has got to be the most amazing most wonderful dealer I’ve never had a better experience at any car dealership that I’ve ever been to. Honda of Oakland has got to be the most amazing most wonderful dealership anywhere. I worked with Con the sales manager to help purchase a brand new Honda Accord sport and he took such good care of me I felt like I was family. Thank you Honda of Oaklund for being so wonderful and making us feel like family and getting us into the most amazing car ever. More
by Happy customer
Employees Worked With
Con Byrnes
November 05, 2018
Hondawarranty plans just want you $$$$, they don't service We bought our new Accord and spend $2000. for so called "5 YEAR UNLIMITED SERVICEWARRENTY" then now we are told: The $2000 was only good for 5 time We bought our new Accord and spend $2000. for so called "5 YEAR UNLIMITED SERVICEWARRENTY" then now we are told: The $2000 was only good for 5 times of free oil change (and only can be used in Oakland deal service center. Honda's package is a cheating plan. You don't want to become another Victim like us! Don't be fooled by their well printed brochures! We were sent away "Because it is not reaching 5000 miles yet (almost, 4000+ miles and it is for saving your money," Only until now we leaned the $2000 bought was a 5 times oil change! But We were told "unlimited oil change and maintenance service within 5 year/ 100,000 miles. We were also have to $270...last time for service... We will never buy/use Honda dealer package. Honda dealer warranty plans just want you $$$$, they don't really want to service your car after it! They want you money only! ;(( More
by badHondaCenterUser
Employees Worked With
Oakland Honda Center, sales
October 20, 2017
Miguel Perez, was very kind and professional. He was very helpful and explained everything clearly. Even took his time to find me a discount. Which was highly appreciated. I will definitely re He was very helpful and explained everything clearly. Even took his time to find me a discount. Which was highly appreciated. I will definitely recommend to a friend. More
by Simplyblessed
Employees Worked With
Will Skipwith
January 24, 2017
Leaking 2015 Honda fit I purchased a brand new Honda Fit 2015 in Feburary 2015. January 2016 after a few rains my driver side passenger carpet was soaked. I went to Honda of I purchased a brand new Honda Fit 2015 in Feburary 2015. January 2016 after a few rains my driver side passenger carpet was soaked. I went to Honda of Oakland and with lots of headaches on my end I got the door resealed and carpet replaced due to manufacture defect. Then after some rains January 2017 I have again rain in the same spot have soaked carpet, however this time I see the source as a stream of water coming from the front driver side door. They proceed to indicate the reason for the water was due to the sunshades however lots of honda fits leak due to door panel issues. They had resealed the door without replicating the leak I saw so now they cannot conclude that the leak is from a manufacture defect. I did not approve of these repairs without proof that the leak was causing the issue. They are refusing to replace the carpet which now has mildew and mold. More
by Mbalcorta
Employees Worked With
Tim Thomas
November 02, 2016
Worse dealership Terrible experience . terrible costumer service . never comeback again worse dealership in oakland . i was trying to replace my battery is ( UNDE Terrible experience . terrible costumer service . never comeback again worse dealership in oakland . i was trying to replace my battery is ( UNDER WARRANTY ) NOW THEY SAYING WARRANTY EXPIRED ????? More
by Cesar Tuesta
Employees Worked With
Con Byrnes
June 19, 2016
Just leased a new car I looked at several Honda dealerships and ended up doing business with Honda of Oakland because I was treated well and I got the best price on leasing I looked at several Honda dealerships and ended up doing business with Honda of Oakland because I was treated well and I got the best price on leasing my car. I was shown what I asked to see instead of being pushed into a more expensive car. I expected attempts to sell me more than I was asking for, but I felt respected when I said I knew what I wanted. I walked away with exactly what I was looking for and enjoyed the process. I appreciated having real conversations with the nice, friendly people who helped me. The dealership itself is the most attractive and welcoming one I visited. More
by Birchcrest
Employees Worked With
Tony, Con
May 04, 2016
Just bought a new car I found the salesman, Glenn, very attentive to all my e-mails, responding immediately. He gave me a good price and very helpful in having the purchas I found the salesman, Glenn, very attentive to all my e-mails, responding immediately. He gave me a good price and very helpful in having the purchase, when I went in the showroom, go quickly and smoothly. I will buy future cars via the Internet and recommend contacting Glenn at Oakland Honda if you are interested in a Honda. More
by cece
Employees Worked With
Con (GM)
August 19, 2015
Takes advantage of out of state women on vacation! Honda of Oakland is the most Fraudulent Service center I have ever encountered. They take advantage of out of state travelers, especially women!!! Honda of Oakland is the most Fraudulent Service center I have ever encountered. They take advantage of out of state travelers, especially women!!! We are from Texas and have a 2007 Honda Odyssey. The check engine light came on and started making moaning sounds while we were on a recent road-trip. Took the car into Honda of Oakland for answers. After 2.5 hours of waiting, the Service rep (Mike) came out to tell me that the transmission was fried. He told me that "the transmission fluid was burned and he could smell the burning transmission fluid as I drove into the shop." On top of that the power steering pump had a leak as well as a leak in the power steering line. When I asked if they could replace the transmission fluid just so we could limp home, he stated "I wouldn't put my family back in that car!" He said they wouldn't drain the fluid as that could potentially cause additional problems. Our only option was to replace the transmission. (or, unstated, buy a new car) Faced with the decision to plug $6,000 into a 2007 car or buy a new car, we decided to think about it for a bit. Back at the hotel, I jumped onto Yelp to find an auto repair shop that might squeeze us in to give us a second opinion and found Johnee's Auto Repair with excellent Yelp reviews, including one from another cheated Honda of Oakland customer. Johnee couldn't get the check engine codes to download so he researched the codes provided by the Honda Service center in their database. The first thing it stated was to drain the transmission fluid and look for metal shavings. ((But wait...Honda said that they wouldn't do that, but their own Check Engine Database says that is the first thing to do. Hmmm)) If there were metal shavings, then the transmission would have to be replaced, if not, simply replace the transmission fluid. Guess what.... there weren't any shavings!!! Now, how would Honda of Oakland Service center know that my transmission was fried since they weren't willing to drain the transmission fluid. Mike was very friendly and I thought that he was genuinely concerned. I don't know if he was duped by the Service Department as well, or if he was making it up as we talked. The printed report he handed me didn't have descriptions of the check engine codes, and he kept referring to a hand written report that I couldn't read. The entire problem was solved with only $200 paid to Johnee on top of the $150 paid to Honda of Oakland, as opposed to the $6000 that Honda of Oakland quoted, and the car drives great and we made it back to Texas without any problems. More
by TLunday
Employees Worked With
Mike
June 05, 2015
Excellent experience at Honda of Oakland. Got our new car “Honda Accord Coupe” from Honda of Oakland. Glenn Schedfer was the sales consultant who helped with entire process. Glenn offered the Got our new car “Honda Accord Coupe” from Honda of Oakland. Glenn Schedfer was the sales consultant who helped with entire process. Glenn offered the best price of the 5 quotes received, so we drove to Oakland to see the car. He showed all the features of the car and answered all our questions with patience. Overall a very good experience! More
by TC New Accord Owner
Employees Worked With
Glenn S.
