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Honda of North Hollywood - Service Center

North Hollywood, CA

4.4
576 Reviews

576 Reviews of Honda of North Hollywood - Service Center

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December 27, 2023

Excellent customer service I was in and out of there one happy customer definitely coming back More

by kpreyes12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Leyva
Dec 27, 2023 -

Honda of North Hollywood responded

We are so happy that our Honda of North Hollywood team earned your five stars. Thanks for working with us. See you next time! David Edwards - Service Manager - 818-798-9445 - info@hondanoho.com * Ask us about our complimentary pickup and delivery for your next service or sales appointment

December 25, 2023

Quick service and knowledgeable of what I needed & was talking about my Honda. Very helpful. Got call back right away when called for questions by Andres. More

by Redpill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Zelaya
Dec 26, 2023 -

Honda of North Hollywood responded

Thanks for highlighting Andres' stellar service! Our team at Honda of North Hollywood wishes you safe miles ahead!

Dec 27, 2023 -

Redpill responded

Very fast service, good knowledge about my honda

Dec 27, 2023 -

Redpill responded

Good work

December 21, 2023

The service is great, and Pedro in the service department particular is fantastic! Best Honda service in the San Fernando Valley!! More

by BOIKE593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Dec 22, 2023 -

Honda of North Hollywood responded

We're so glad to know you had a great experience with Pedro in our service department at Honda of North Hollywood! We appreciate your kind words and look forward to serving you again. Safe travels! -David Edwards - Service Manager - 818-798-9445 - info@hondanoho.com * Ask us about our complimentary pickup and delivery for your next service or sales appointment

December 17, 2023

I went in for an oil change. The service guy was ok. Trying up sale me on other things.. He didn’t ask if I had a ride or would I like a curtsey ride. I sat in the waiting room f More

by june
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie
Dec 19, 2023 -

Honda of North Hollywood responded

I'm really sorry to read about your experience. It's important for us that our customers feel cared for and it seems we've missed the mark here, especially with regards to communication during your service visit. We'd like an opportunity to make things right and restore your faith in our services - please get in touch at a time convenient for you so we can discuss this further. Thank you, Kelvin Blanco - Fixed Ops Director - 818-798-9445

December 16, 2023

The valet pick up and drop off service is great. When there was a problem, the staff was responsive to my concerns and was able to resolve my issue. Special thank you to my service advisor Heike for More

by leonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heike
Dec 19, 2023 -

Honda of North Hollywood responded

Leonard, I'm sorry to learn about the inconvenience you experienced with our valet service. We strive for a seamless experience and it seems we fell short in this instance. Your feedback is important as it helps us improve our services. Please reach out so that we can discuss your concerns further and work towards resolving them satisfactorily. Thank you, Kelvin Blanco - Fixed Ops Director - 818-798-9445 - info@hondanoho.com * Ask us about our complimentary pickup and delivery for your next service or sales appointment

December 16, 2023

Very responsive to problems. Willy was terrific. The pick up and delivery of my car was the best experience More

by Marlene Block
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro, Willy
Dec 18, 2023 -

Honda of North Hollywood responded

Marlene, it's great to know that Willy and our team at Honda of North Hollywood were able to provide you with a top-notch experience. We appreciate your feedback!

December 12, 2023

Great service u was a walk-in and great attitude good area for lounge for customers my helper was wonderful More

by Aramkhachoyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heike- wonderful great attitude very nice loved the help thank you
Dec 13, 2023 -

Honda of North Hollywood responded

We're glad to know you had a great experience with us at Honda of North Hollywood! It's our goal to provide excellent service and comfortable spaces for all customers. Thanks for the review!

November 29, 2023

I really appreciate the new service of pick up and delivery. I, like many people am very busy , and having this option is super helpful. Both drivers were professional, friendly and I totally trusted More

by Rochelleosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreus
Nov 30, 2023 -

Honda of North Hollywood responded

We're delighted to know our pick-up and delivery service at Honda of North Hollywood was a convenient option for you. It's great that Andreus kept you updated throughout the process! Thanks so much for choosing us - we look forward to assisting with your future car needs.

November 27, 2023

My recent visit/maintenance was handle professionally and promptly. I could not have asked for better customer service from my consultant (Willie). Despite a long list of maintenance tasks, I was in and ou More

by hrcorner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Nov 28, 2023 -

Honda of North Hollywood responded

We're glad to know your recent visit was handled professionally and promptly at Honda of North Hollywood. It's great that Willie provided you with top-notch service! We hope to see you again for any of your future service needs! Thank you, David Edwards Service Manager 818-798-9445 info@hondanoho.com * Ask us about our complimentary pickup and delivery for your next service or sales appointment

November 21, 2023

They dont change your oil. ... Just charge for it. I know this because I had change the oil on the car previously and the oil filter was not changed. Honda dealerships alway More

by Haik K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the employees care
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