Honda of North Hollywood - Service Center

Great communication Jeremiah listened to my concerns and took charge of the situation. The car is running great and will give my business to this dealership from now on! Jeremiah listened to my concerns and took charge of the situation. The car is running great and will give my business to this dealership from now on! More

Wholesale Service Patience and understanding is greatly appreciated for a customer such as myself, and GINO, really demonstrated that to me, even though I was constantl Patience and understanding is greatly appreciated for a customer such as myself, and GINO, really demonstrated that to me, even though I was constantly asking questions. He never gave me a sign of impatience. Car knowledge is definitely something I can't communicate to another but, GINO really helped me in understanding what parts I needed for my car maintenance. Despite the fact that I kept asking him if he was sure, he would always double check, and without any doubt in his communication towards me, he explained he was correct and told me his reasoning; which was done so quickly in a great manner. After a long day at work, I expect someone to give me attitude, but GINO is definitely someone who shows great customer service in a busy place such as this. Thank you GINO. More

Service Department Marcel was very pleasant. He got me in and out of the service department as soon as possible. He was very friendly and always had a smile. Marcel was very pleasant. He got me in and out of the service department as soon as possible. He was very friendly and always had a smile. More

Service department I went into service without an appointment & was greeted promptly & introduced to my service writer Jeremiah Carpenter. I explained to him the problem I went into service without an appointment & was greeted promptly & introduced to my service writer Jeremiah Carpenter. I explained to him the problem (battery had to be jumped the last 7 days) & my vehicle was finished within an hour!! Jeremiah will be my service writer as long as I own a Honda... More

Marcel is incredible. He is efficient and friendly. The work is always top-notch. I always walk away with th confidence that my car is ready for another few months of long He is efficient and friendly. The work is always top-notch. I always walk away with th confidence that my car is ready for another few months of long commutes. More

Service Center is Fabulous I am very happy with Robertson Honda's Service Center. In particular Rick Eicholtz, is not only a great communicator but he is always upfront and tru I am very happy with Robertson Honda's Service Center. In particular Rick Eicholtz, is not only a great communicator but he is always upfront and trustworthy. I am thankful that I have a service department that I can trust - Thank you Rick More

SPEEDY SERVICE Brought my car in for service maintenance and needed new break pads. I needed to wait for the car and they said it would take 2 hours, only took 1 1/ Brought my car in for service maintenance and needed new break pads. I needed to wait for the car and they said it would take 2 hours, only took 1 1/2 hour. If you're in a hurry, they get you in and they get you out. Great service. More

Good customer service Got the things fixed I needed to get fixed, no upselling so that's nice. Got my car fixed in a few hours and was informed along the way. Got the things fixed I needed to get fixed, no upselling so that's nice. Got my car fixed in a few hours and was informed along the way. More

Airbag recall Very efficient. My car was cleaner than when I brought it in. I liked their streamline procedures. I wouldn’t take my car to anyone else. Very efficient. My car was cleaner than when I brought it in. I liked their streamline procedures. I wouldn’t take my car to anyone else. More

Very good Thanks to Robertsons Honda of North Hollywood. Thanks to Juan Monroy personally, he answered to all my stupid questions) Super friendly. Super fast. I Thanks to Robertsons Honda of North Hollywood. Thanks to Juan Monroy personally, he answered to all my stupid questions) Super friendly. Super fast. It is the dilership I trust. More