Honda of North Hollywood - Service Center

Great but 1 requested quote I asked for, way out of the orbi $980 labor quote just to install a new sunroof motor that I had purchased and in the backseat for service to check out, it seems like I was quoted an $980 labor quote just to install a new sunroof motor that I had purchased and in the backseat for service to check out, it seems like I was quoted an entire sunroof replacement labor ......seems to me....and told not to be done Sat the day I came in (thats fine) but my new motor box was never opened, unsealed for the service to give a better estimate of JUST the motor.....I think they just clocked the work i wanted quoted as the whole ordeal.....hence, no deal and I left just with my one request, a new key fob programming, which was excellent and Yohanna is awesome That sunroof motor could've been replaced in 2 hours probably. More

Oil change and multi=point inspection. Don Richmond was exceedingly helpful and knowledgeable. Work was performed faster than anticipated. And, since Don found a better coupon than I posses Don Richmond was exceedingly helpful and knowledgeable. Work was performed faster than anticipated. And, since Don found a better coupon than I possessed, the total charge was less than anticipated. More

Best customer Service I have been service my cars for 23 years My first car service in the service deparment was my frist honda osyseey 1995 and still runing with 190000 I have been service my cars for 23 years My first car service in the service deparment was my frist honda osyseey 1995 and still runing with 190000 milles With the same service advisor Marcel Fuentes He is the best More

Trustworthy customer service I was having trouble with my car spontaneously unable to start. I thought it might be the battery or starter. It was neither...the remote device was I was having trouble with my car spontaneously unable to start. I thought it might be the battery or starter. It was neither...the remote device was going bad. The service department removed for free. Since it was time for an oil change, I went ahead and had the car serviced for that. More

excellent customer service There's and Honda service center 2 miles from where I live but i keep on coming back to this service center due to a very good experience I had. I t There's and Honda service center 2 miles from where I live but i keep on coming back to this service center due to a very good experience I had. I think this is my second encounter with Marcel Fuentes .He was friendly and has an excellent customer service skill. Please continue to provide good service and benefit to all your Honda customer so they will keep on coming back. Kuddos to Marcel, good job. Thank you More

Great Experience Brought my car in because of a leaking axel. I was able to get an appointment the day after I discovered the leak. They fixed the leak, and checked th Brought my car in because of a leaking axel. I was able to get an appointment the day after I discovered the leak. They fixed the leak, and checked the rest of the car over to make sure nothing else was wrong. Friendly service and nice, clean waiting area! More

My 2000 Honda CRV was "DOA" Jeremiah Carpenter was very professional & empathetic when informing me over the phone my CRV of 18 years required $5,000 - $6,000 worth of repairs a Jeremiah Carpenter was very professional & empathetic when informing me over the phone my CRV of 18 years required $5,000 - $6,000 worth of repairs and when that was complete I still may need a new engine. Needless to say this was very bad & sad news & I appreciated his approach with me. He told me earlier in the day he drove a 1999 auto so I asked him what he would do in my situation & trusted he would give me an honest answer. A rating of 10 + + goes to Jeremiah! I have a suggestion for the Service Department. I had my CRV serviced at Rob Honda for 18 years. Every time I called to make an appoinment the person on the phone asked if I had ever been to Rob Honda. It got to be a little insulting. Figure out a way to ID your faithful customers when they call in for a service appointment. Thanks! More

Was awesome Had an easy time with this dealership. Joe was friendly. Service was quick. I was in and out in a couple hours. Coffee was available while I was waiti Had an easy time with this dealership. Joe was friendly. Service was quick. I was in and out in a couple hours. Coffee was available while I was waiting More

Car service I have been servicing my car at Robertson for the last four years. They are by far the most expedient and professional team I've met. I've always felt I have been servicing my car at Robertson for the last four years. They are by far the most expedient and professional team I've met. I've always felt my car was in good hands, and trusted them with recommendations for repair. Regardless of how frantic I am, they are always cool and collected from the minute I drive in. My old 2000 Honda CRV was recently written off after 18 excellent years, I just purchased a new one and Robertson is my company of choice for maintaining my vehicle, hopefully for the next 18 years. My service advisor was Jeremiah Carpenter and he was very informative in explaining a few things about my vehicle and providing tips on the service contract. His recommendations were well received. There are a lot of companies out there that perform lip service, but Robertson is beyond that. They are a genuine team who helps you to make the right decisions in caring for your vehicle! More

It's all about the relationship. I've been a service customer since 2009. Don at the service department has been my go to guy since the beginning. We have established a great relation I've been a service customer since 2009. Don at the service department has been my go to guy since the beginning. We have established a great relationship, and he has provided me with excellent service! More