Honda of North Hollywood - Service Center
North Hollywood, CA
576 Reviews of Honda of North Hollywood - Service Center
With all the changes at this dealership, I appreciated Manny introducing himself as the service advisor that would be helping me. After my vehicle was inspected, he took the time to talk to me and explain Manny introducing himself as the service advisor that would be helping me. After my vehicle was inspected, he took the time to talk to me and explain what needed to be done, and did not disregard any concerns I had, which was very comforting. More
Went in with check engine light issue pertaining to emissions system. They indicated primary catalytic converter needed replacing. And they indicated my brake rotors needed replacing. Paid $4k at exit. emissions system. They indicated primary catalytic converter needed replacing. And they indicated my brake rotors needed replacing. Paid $4k at exit. More
R/O Date 10-29-24, R/0 Number 6051120/1. ..... Service Advisor Brandon Nava/5657..... I went for: 1* Oil & Fluid change Kit: K206A 2* Rotate Tires 3* Recall Fuel Pump. 1* Oil & fluid chang ..... Service Advisor Brandon Nava/5657..... I went for: 1* Oil & Fluid change Kit: K206A 2* Rotate Tires 3* Recall Fuel Pump. 1* Oil & fluid change done. 2* Tire rotation NOT done. My Gorilla Dual-Stage wheel lock was in the glove box but Service item 2* on the Description of Service & Parts said "Could not complete tire rotation due to no wheel lock". I believe service tech Getnet Tegaw does NOT know how to use the Gorilla Dual-Stage wheel lock. That is why he did NOT do the tire rotation. 3* Recalled Fuel pump not replaced because no trouble with fuel pump. 05HOZ01.... I have driven 19,449 miles on my 2018 Odyssey VIN 5FNRL6H9JB062028....... More
I am satisfied with with RH service,they took me back home, and took my vehicle home once they finished.thanks a lot home, and took my vehicle home once they finished.thanks a lot More
Pleasant staff, great service, reasonable. All in all a very satisfying experience. Must be under new management! Keep up the good work. All in all a very satisfying experience. Must be under new management! Keep up the good work. More
One Star - Complete Waste of Time! I scheduled an appointment earlier this week for 2 PM today and arrived at 1:30 PM, expecting to have the services listed in their "Fall Savings S I scheduled an appointment earlier this week for 2 PM today and arrived at 1:30 PM, expecting to have the services listed in their "Fall Savings Special" completed. After checking in, I was told my car would be done by 4:30 PM. Fast forward to 4:30 PM, and I check in with the service tech only to find out they hadn’t even started on my car yet! They close at 6 PM and said they wouldn’t have enough time to finish it today. So now, after wasting three hours of my day, they expect me to come back tomorrow. I have a fully booked schedule tomorrow with clients, and the only time I can come back is at 2 PM or later—just like today. Based on what happened, I’m highly skeptical they’ll be able to finish it then either. This failed appointment has cost me valuable income, and now I’m expected to rearrange my entire schedule again for a service that should’ve been completed today. Had they told me earlier that they weren’t going to get to my car, I could have salvaged part of my day. Instead, they let me sit there for hours before dropping the ball. Do yourself a favor and avoid this place if you need reliable and timely service. They have zero respect for your time or your money. More