Honda of North Hollywood

I highly highly recommend Robertson Honda for your car needs. Whether you're under a budget, time constraint, or just plain confused, you will likely find your perfect car there. Our situation was that needs. Whether you're under a budget, time constraint, or just plain confused, you will likely find your perfect car there. Our situation was that we just had our first baby and were low on budget. This combination was taken into consideration by Erik, our salesman. He showed us all possible options. After combining safety, beauty and budget, we decided that the 2014 Accord Sedan was made for our family. It's been 3 months and we could not be happier! More

They are very helpful and informative also have wide variety of selections. I bought a car which runs well and satisfies my needs, it is what I bargained for. I did go to other places too but here I got variety of selections. I bought a car which runs well and satisfies my needs, it is what I bargained for. I did go to other places too but here I got what I needed. They listened to me attentively and provided excellent customer service and showed me different models. I got what was in my mind and am happy from my visit and suggest this place to others. More

The service department is awesome. They are helpful in small ways and large. I had some work done on my car recently. Two days later I saw smoke coming out of the front hood of my car, so I called them an small ways and large. I had some work done on my car recently. Two days later I saw smoke coming out of the front hood of my car, so I called them and they arranged to have my car towed in instead of my driving and risking my life, and they got me a rental car for me. It turned out that I had a plastic bag melting on the catalytic converter. After they finished and returned my car with no charge. While I was waiting I saw a lady having a little difficulty with a door to the waiting area and a service writer ran across the shop to hold the door for her. This seems like a small thing but it showed me they are very thoughtful and helpful. Not every repair goes as planned but they are responsive and cooperative and try to maintain their customers cars in the best shape possible. I don't write reviews usually, but this was so nice of them, it touched my heart. I recommend them. More

Please dont buy a car from these folks. Once they sell Please dont buy a car from these folks. Once they sell you the car, the service is done with. Do NOT recommend them at all. Go elsewhere. Please dont buy a car from these folks. Once they sell you the car, the service is done with. Do NOT recommend them at all. Go elsewhere. More

If I could give this place zero stars I would. DO NOT EVER GO HERE! They are a bunch of shady people who just want your money and can care less about the customer. Customer service is nothing to them. Th EVER GO HERE! They are a bunch of shady people who just want your money and can care less about the customer. Customer service is nothing to them. They will take your money and leave you in the dust. My family had such a bad experience with them. Wish I would've taken a look at yelp before we even thought about going to such a discourteous and impolite business. Every person that works there is worse than the next. They might seem nice at first, but that's only because they want to trick people into giving them their hard earned money. This place should be ashamed of themselves. Disrespectful and insulting people. They don't deserve your business. Take it elsewhere! More

I am a long time Honda owner. I have had many Honda's during my adult life. I have lived all across the United States. This is the worst Honda dealership and repair shop I have ever encountered. I during my adult life. I have lived all across the United States. This is the worst Honda dealership and repair shop I have ever encountered. I had a 2003 Honda CRV which needed tune ups, minor repairs, etc... They could never seem to get the repairs done right, and then they would argue with me. I had to take my car back several times when it should have been fixed the first time. Once, they gave me a complimentary car wash that was the equivalent of wetting it with a hose. Terrible dealership, shoddy work, did not trust them and no longer patronize their establishment. More

FIVE STARS!!! I've been looking for a shop to deal with growing problems for my accord. I have to admit I've seen less than perfect reviews for Robertson Honda on yelp, but they were close by, and I thoug growing problems for my accord. I have to admit I've seen less than perfect reviews for Robertson Honda on yelp, but they were close by, and I thought I'd still give it a try. Well will wonders never cease! The service manager, Barry, was AWESOME! No xx ... no big rip off sales routine ... I did have a couple things that needed repair, but they were accomplished quickly and I feel safer in my car now thanks to Barry ... he's my "guy" when it comes to auto work! Way to GO! More

THE WORSE PLACE TO GO! STAY AWAY FROM THIS HORRIBLE HORRIBLE PLACE! I am a doctor and I have never been treated so poorly by anyone in my life! I tried to return a car and as soon as they realized t HORRIBLE PLACE! I am a doctor and I have never been treated so poorly by anyone in my life! I tried to return a car and as soon as they realized that I was not going to lease another car THEY TREATED ME LIKE AN ANIMAL!!! PAUL MANVELYAN and STEVE GRIGORIAN were the two rude people I was dealing with. They not only used profanity in English but also said several bad words to me in Armenian which they did not know I understood a little. What a HORRIBLE HORRIBLE DISHONEST place to lease from. I thought that these dealerships tried to at least respect their customers. For these people you are just another dollar sign and they will do everything they can to rip you off. Dont be fooled by their gimmicks and free offers. This is just all the extra stuff they have to do to trick people to coming in because their service is so bad. Paul Manvelyan, an idiot, was so rude and pushy I had to contact his supervisor. His card says "team manager" but I want to know which moron made this guy any type of manager. GREAT SHAME TO HONDA FOR WORKING WITH AND AUTHORIZING THESE CROOKS! I WILL NEVER NEVER lease or own a honda again after this experience. STAY AWAY, STAY AWAY, STAY AWAY!!!!! Go get a toyota! More

I went there to look at the used car lot looking for 09-10 Accord and was met by an older Filipino gentlemen that showed me what vehicles they had that fit the description of what I was looking for. Aft 09-10 Accord and was met by an older Filipino gentlemen that showed me what vehicles they had that fit the description of what I was looking for. After finding a car I was happy with, I when inside to get some numbers with my mom, but was really not satisfied with where the amount of the car would be sold at. So we decided leave, as we exited the dealership the manager of the dealership told my mom that if we would give the car at the price it would be like give it for free and was being pushy, rude, and ignorant with some of the comments he had said. At this point it didn't matter what the said we weren't buying a car from them. He came off extremely rude, if you must go there try dealing with the gentlemen in the used car lot, who was a million times better. More

When asked for a quote to replace a part of a side mirror, Errol quoted me $275 for labor, saying it was a major repair. A local body shop quoted and replaced the part for $22.50, taking twenty minut mirror, Errol quoted me $275 for labor, saying it was a major repair. A local body shop quoted and replaced the part for $22.50, taking twenty minutes to do the job flawlessly. When I wrote a letter of complaint to both the service manager and owner of Robertson Honda, neither one bothered to respond. Obviously Robertson Honda's focus is on screwing the customer as much as they can. More