Honda of North Hollywood

So happy with the service pickup and delivery the car and the service for the car the service for the car More

The service was excellent I had to wait a little while but everything was good the place was nice but everything was good the place was nice More

Pleasant and speedy service. Very professional and friendly. Knowledgeable, helpful, attentive and excellent follow-through. Very professional and friendly. Knowledgeable, helpful, attentive and excellent follow-through. More

Had a great experience. Very friendly and very nice Did a great job. I love Honda. Very friendly and very nice Did a great job. I love Honda. More

When scheduled appointment for oil change I was given incorrect information. I was told I would be paying 0.00 dollars because I had less then 33,000 mileages but when arrived I was told I was given inco incorrect information. I was told I would be paying 0.00 dollars because I had less then 33,000 mileages but when arrived I was told I was given incorrect information . I was no prepared to pay and end up using my emergency money. 😞I More

Service advisors are very professional and good about showing pictures if your vehicle to ex plain diagnoses and recommendations. Not pushy, and willing to help you find a less expensive alternative. Pi showing pictures if your vehicle to ex plain diagnoses and recommendations. Not pushy, and willing to help you find a less expensive alternative. Pickup and delivery service is terrific. More

My experience was a positive one and the drivers were courteous and professional. An A+ courteous and professional. An A+ More

Exceptional approach to customers, detailed explanation of terms whether you finance or lease a vehicle! Huge gratitude to Ernest! of terms whether you finance or lease a vehicle! Huge gratitude to Ernest! More

I recently purchased a 2017 Honda Accord from Honda of North Hollywood. At the time of the sale, I was told the car didn’t have any accidents. The following day, after purchasing the car, I thoroughly ins North Hollywood. At the time of the sale, I was told the car didn’t have any accidents. The following day, after purchasing the car, I thoroughly inspected the car, and I found damage to the radiator support from an accident. I also discovered what appears to be an oil leak at the valve cover. I immediately called them, and I was told to bring the car in to the service department to have it looked at and speak with the used car director. I took the car in and spoke with David Edwards. I plead my case with him, and he wasn’t helpful at all. He told me why I was so worried about it if it’s not something noticeable from the exterior. I replied that if I had known about this at the time of the sale, I wouldn’t have bought the car. For the price I paid for the car, it shouldn’t have any issues or accidents. Apparently they did an 182-point inspection on the car, and it's hard to believe that they didn’t notice the damage or leak during that inspection. I feel that they knew about it. I could have paid less for a car with a previous accident, but that’s not what I was looking for. I feel like I was ripped off. All David Edward’s offered was a bracket that support the top grille and top cover. Which I find very disappointing. I would have thought that they would want to make things right by either fixing it or reimbursing me for what the car is really worth. I tried speaking with the general manager and I was told she was in a meeting but that they would give her my contact information. Till this day I haven’t heard from her. I had to take the car to another Honda service center to get the valve cover gasket replaced to stop the leak at the valve cover. I definitely do not recommend buying a car from this dealer ship. It’s a privately owned so Honda corporate can’t assist with issues. More

I brought my 2016 Honda Civic for an oil change. Brandon was my service advisor this time. He was very knowledgeable, friendly & highly capable. I have been coming to Honda of North Hollywood sin Brandon was my service advisor this time. He was very knowledgeable, friendly & highly capable. I have been coming to Honda of North Hollywood since 2016. Everyone I met, from the service advisor to the person who brought my car to the front, is very courteous & professional. That is why I keep coming back for any service I need. Great Job. Thank you. More