Honda of North Hollywood

I got good service on my visit. The car was ready when promised. The service rep was very helpful, He explained the services my car needed. I was satisfied with my experience. promised. The service rep was very helpful, He explained the services my car needed. I was satisfied with my experience. More

Trevor met me immediately. We had the paper work done safely and quickly. I went home and got called an hour with work done. I trusted him to choose a new battery and he did. Was happy with whole experie safely and quickly. I went home and got called an hour with work done. I trusted him to choose a new battery and he did. Was happy with whole experience. More

I have been buying and servicing my Hondas for many years at this dealership, going back to when it was Robertson Honda. While the name has changed, the priority of customer service being #1 has not. Tina at this dealership, going back to when it was Robertson Honda. While the name has changed, the priority of customer service being #1 has not. Tina was marvelous is assessing what my Fit needed and giving me a very favorable price. I will never go anywhere else with my cars. More

brought my 2019 passport for recall..service advisor brought my 2019 passport for recall.. service advisor Byron Buchanan took care of my issue called me and explain what was done.. I have no complain brought my 2019 passport for recall.. service advisor Byron Buchanan took care of my issue called me and explain what was done.. I have no complaints or problem with the service that as done.. great customer service by Byron buchanan More

I've been in LA for 10 years and went from buying my first car (horrible experience) to leasing my second car (fine experience) to leasing my next car at Robertson Honda (decent experience) to my curren first car (horrible experience) to leasing my second car (fine experience) to leasing my next car at Robertson Honda (decent experience) to my current lease under Ocean Honda. Stuart Lipschitz promised an easy, fast, no BA experience and I was 100% given exactly what he promised. I was in and out of there, no lie, within 3 hrs. Stuart showed me a car, we test drove, he explained all the features, introduced me to everyone who would be involved in the process (Joe Montasser, General Manager and Tony Sassadyan, Finance) and they were equally as great as Stuart. Stuart kept me informed every step of the way. He wasn't the typical car salesman. He wasn't pushy, condescending or misleading. He didn't play any of the usual games. It was the most straightforward process ever. I would absolutely recommend him to anyone looking to buy or lease. What a great guy! Thank you, Stuart & Ocean Honda! More

I am happy with the service,, I have a good experience with the last 2 Costumers Service Guys. I just let them know not to invent anything. with the last 2 Costumers Service Guys. I just let them know not to invent anything. More

people are always friendly at this location and don't try to sell me things I don't want. They don't make me feel like I am getting ripped off, unlike other places. to sell me things I don't want. They don't make me feel like I am getting ripped off, unlike other places. More

Advisor was very courteous and knowledgeable he explained very well what my car needed and quoted all the prices also my car was worked fast very well what my car needed and quoted all the prices also my car was worked fast More

Dealership internet director doesnt want to deal with customers who wants to have a head start on online buying. He prefferd to have customer go to their dealership and NOT shop online. customers who wants to have a head start on online buying. He prefferd to have customer go to their dealership and NOT shop online. More

I had my passport brought in for recall work. When I got it back I noticed two tabs sticking out from under the screen. That wasn't there before and them leaving it there shows just how SLOPPY their workman it back I noticed two tabs sticking out from under the screen. That wasn't there before and them leaving it there shows just how SLOPPY their workmanship is and how POOR their attention to details are. In addition the service advisor, Lisa Bell has terrible customer service manners: no greetings, acts like you're a waste of her time & acts entitled. Just look at their service complaint history and you'll see how bad this dealership is. Avoid them and spare yourself unnecessary return trips and damage to your car! More