Honda of North Hollywood

My experience was excellent. I brought in my 2020 Accord Touring because I had an oil leak, which was very concerning, and I also wanted an oil change. Your techs found that the leak was caused by damage t Touring because I had an oil leak, which was very concerning, and I also wanted an oil change. Your techs found that the leak was caused by damage to the oil filter (a hole in the housing) resulting from improper past installation. J.C. Monroy was extremely helpful and professional, and I had my car back inside of 3 hours on a busy Saturday, which was phenomenal. I appreciate the efforts of J.C, and your team. More

My advisor was helpful and courteous. He got me checked in and out in the fastest manner possible. in and out in the fastest manner possible. More

Knowledgeable service advisor, time expectations for my A13 service were met.. What I didn't like was the Service Parts staff, Both reps were on the phone, too busy to help me purchase a simple $1 car fres A13 service were met.. What I didn't like was the Service Parts staff, Both reps were on the phone, too busy to help me purchase a simple $1 car freshener from their counter. Waited a couple minutes, but then I just walked back to lobby to continue waiting for my car to get serviced (1.5 hours total), and neither one of them felt the need to help me. I would've expected one of them to walk up to the lobby where I was sitting/waiting, acknowledge I was at their counter for a couple minutes, maybe apologize for being busy, and if I still wanted to purchase the car freshener. Simple customer service. If one of them did that, I probably would've bought more than 1 freshener, and even ordered 2 car mats, new windshield wipers, and more things I know I need. Long story short, no complaints, just constructive feedback. If any client/prospective walks into my business, I will do my best to acknowledge them, build that relationship, and enjoy the pipeline getting bigger, win win for everyone. More

Great all around. I noticed that the Glendale dealership had a service special for the oil change I got. I wish that had been offered here since I paid $30 more for the same service. had a service special for the oil change I got. I wish that had been offered here since I paid $30 more for the same service. More

The scheduled maintenance on my Civic was done quickly and without any hassle. Technician was friendly and helpful. My only complaint is that scheduling an appointment online ahead of time didn’t see and without any hassle. Technician was friendly and helpful. My only complaint is that scheduling an appointment online ahead of time didn’t seem to save me any time and I still had to wait in a long line before being helped. More

Great and professional service . Very helpful and friendly. I really recommend this ocean Honda in north Hollywood friendly. I really recommend this ocean Honda in north Hollywood More

Great experience. Handled my unexpected flat tire efficiently and informed me of cause of damage and replaced tire. efficiently and informed me of cause of damage and replaced tire. More

I had a great experience, starting with Manager Letti, continuing with Salesman Lenny and ending with Adel in finance. Top notch. continuing with Salesman Lenny and ending with Adel in finance. Top notch. More

Amazing dealer to get a car highly recommended great service great cars great hospitality h service great cars great hospitality h More

Really good experience. Quick in, quick out for minor service (oil change) with scheduled appointment. Thank you service (oil change) with scheduled appointment. Thank you More