Honda of Newnan
Newnan, GA
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Your service department went above and beyond to make sure my customer experience was good. Easily, they received 5 plus stars from me. Autumn Stevens and the machnics made it happen! The front driver' sure my customer experience was good. Easily, they received 5 plus stars from me. Autumn Stevens and the machnics made it happen! The front driver's side axle and seals had to be replaced. This resulted from an earlier issue. Honda of Newnan made this experience outstanding and 100 percent stress-free. William Hamilton More
The entire team at Honda of Newnan is a pleasure to work with. They are respectful and made buying my vehicle complete stress free. Josiah is a great salesman and heard ally questions and concerns! with. They are respectful and made buying my vehicle complete stress free. Josiah is a great salesman and heard ally questions and concerns! More
Fantastic people! Brenda Hernandez is great - responsive & helpful. I ultimately bought a different brand but I can't say enough about her for helping me in the proces Brenda Hernandez is great - responsive & helpful. I ultimately bought a different brand but I can't say enough about her for helping me in the process. ASK FOR HER - you won't be disappointed. More
Oscar was amazing. Financial paperwork went super quickly. The entire experience was perfect from start to finish. Thx Oscar M for everything. I’ll be back! Financial paperwork went super quickly. The entire experience was perfect from start to finish. Thx Oscar M for everything. I’ll be back! More
They schedule a meeting and a test drive a 12 pm on the 31st of July . They do not open till 1 why schedule appointment early tan you open . That just poor customer service. Stay away from this dealers 31st of July . They do not open till 1 why schedule appointment early tan you open . That just poor customer service. Stay away from this dealership. More
Honda of Newnan in Newnan, Georgia is an AWFUL, UNPROFESSIONAL dealership. I traveled over an hour after texting with someone via internet (supposedly someone from their dealership) trying to confi UNPROFESSIONAL dealership. I traveled over an hour after texting with someone via internet (supposedly someone from their dealership) trying to confirm that a vehicle was available. I was told that it was in their Duluth, GA dealership but that it could be transferred. They sent me a quote on my trade in, so I drove there to try to buy a car and trade my 4Runner. When I got there (I set an appt up online) they looked at me like I was crazy. Nobody had any idea of my appt. That was the first red flag. Secondly, they had no cars available and told me they could not get a vehicle from the other dealership because they had nothing to give them for it. They tried to sell me a used car after I said multiple times that I wanted a new one. They finally gave me the option to put 500.00 down on a Honda Accord that was coming in in 2-3 weeks. I did all paperwork and was told the deal was done, and that financing would be done when I picked up the car, and we even agreed on a trade amount. I left the dealership and drove home. The VERY next day, Peggy Perez text me and said they let someone else put a deposit down on the car I reserved (because I didn't fill out a financing form) even though I was told at the dealership that financing would be done later. They had already taken my credit card information. I replied and asked what we could do to order another, and never got a response from Peggy Perez, or a guy named Jose that had emailed me the paperwork. No apology, no confirmation that they removed my credit card number or anything. I even had paperwork with the vin number of the car on it. I just felt as though my time and money was wasted. I wasted gas and mileage on my car. I was also told by whoever was texting from the dealership that I would receive a 25.00 gift card for coming even if I didn't buy anything. That also did not happen. I was ALSO told at the dealership that they had no idea who had been texting me giving me that information. That it must have been a 3rd party. That is absolutely ridiculous that I was pretty much baited with lies to get to the dealership. I even missed time from work to come and make this deal that ultimately fell through. I am mostly upset because this is just an unacceptable way to deal with customers. I was lied to. I still to this day have never gotten any response from anyone at the dealership after they told me that they sold the car I reserved. I hope that this can prevent this from happening to someone else in the future. Thank you for your time and consideration. More
Dylan Newman was professional, timely and transparent. We didn't reach a deal but he remained helpful all the same. I will definitely go back to him We didn't reach a deal but he remained helpful all the same. I will definitely go back to him More