Honda of Newnan
Newnan, GA
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Service decline Scott used to be my service person. The new one didn’t even try to help looking for my coupon. Offered services that they were not need it and was n Scott used to be my service person. The new one didn’t even try to help looking for my coupon. Offered services that they were not need it and was not helpful. Prices are not what Honda newnan started with . I was very happy with Honda Newnan because it was cheaper than Nallet and superb service. Prices were a little more of competitor (not car dealers), but I didn’t mind the little difference for the service. I will not take my car there for anything else that is not oil change More
Great experience in car shopping Tyler Churach was exceptional from the time we walked in until we left with our new vehicle. The finance guy (sorry I don't remember his name) was als Tyler Churach was exceptional from the time we walked in until we left with our new vehicle. The finance guy (sorry I don't remember his name) was also great. More
Repair emissions problem An emissions warning light came on in my 2018 Ridgeline. I went to the dealership three times for the issue. The first two times, the truck do not “th An emissions warning light came on in my 2018 Ridgeline. I went to the dealership three times for the issue. The first two times, the truck do not “throw any codes”. Chris was the service advisor each time. Excellent service each time. When the emissions light came on the third time, I was able to drive to the dealership and show Chris. He immediately took care of the situation and had it checked out. After a minimal wait, Chris came back to me and explained the situation. Everything was still under warranty, no cost to me. He coordinated the ordering of the parts needed for the repair. Two weeks later, Chris called me to say the parts were in and ready for me to bring the truck in for repair. He already planned on a service car for me to use during the repairs. When I arrived to pick up my Ridgeline, Chris told me about a situation with the repairs and the warranty. Apparently between the time I brought the truck in for the warning light and the time of the repairs, my warranty had expired. Chris argued my situation to a Honda representative about what’s best for the customer. In the end, Chris went above and beyond on my behalf to ensure that I did not have to pay for the repairs. Outstanding customer service! I will definitely tell everyone about this experience! More
Great Customer Servie They made the process of buying a car easy and fun! Thurman Lee was very friendly and eager to help and answer any questions I had. They made the process of buying a car easy and fun! Thurman Lee was very friendly and eager to help and answer any questions I had. More
Excellent customer service Local hometown friendly service with quality workmanship. The service team at Honda of Newnan works together to make sure all of my needs are handled Local hometown friendly service with quality workmanship. The service team at Honda of Newnan works together to make sure all of my needs are handled correctly and efficiently. More
Great place to buy a car They made every effort to put me in car at a payment I could live with. I will defiantly be back for my future needs They made every effort to put me in car at a payment I could live with. I will defiantly be back for my future needs More
Tire repair Great service, clean building, friendly service representatives, and overall nice place to do business. Fresh coffee and plenty of water. Clean rest r Great service, clean building, friendly service representatives, and overall nice place to do business. Fresh coffee and plenty of water. Clean rest room with paper and towels. More
Pleasant visit, excellent service Customer service in the service department was exceptional. Chris worked diligently to make sure my services were covered under our plan and also had Customer service in the service department was exceptional. Chris worked diligently to make sure my services were covered under our plan and also had a technician waiting just for us to replace a needed part. My 2-year-old also enjoyed their kids area while waiting. More
Oil Change Done Right Michael Moore assisted me with my routine oil change. He was knowledgeable and helpful! He made my whole experience the most stress-less thing I had t Michael Moore assisted me with my routine oil change. He was knowledgeable and helpful! He made my whole experience the most stress-less thing I had to do that day. I was offered and I took advantage of the shuttle service. This allowed me to go home and attend to other tasks while my car was serviced. Upon pickup of my vehicle the Service advisor did not try to get me to buy unnecessary services or take advantage of me as I have experienced at other Honda Dealerships. Michael Moore did however go over my inspection with me and asked me if I had any further questions. Mr. Moore demonstrated a professional and customer driven attitude. This Honda Dealership is the only Dealership I will bring my vehicle to be serviced at. More
always a great experience great fast service, always detailed service. never have any surprises when I drop off the vehicle. scheduled work is done in appropriate time allotte great fast service, always detailed service. never have any surprises when I drop off the vehicle. scheduled work is done in appropriate time allotted. will always have my car serviced here. More