Honda of Newnan

Stay far away from their service department. My wife purchased the service plan with her Passport. It's the only reason this vehicle even goes to their service department right now. Her ve My wife purchased the service plan with her Passport. It's the only reason this vehicle even goes to their service department right now. Her very first service on her 2019 Passport. She was told the rear differential fluid needed to be changed. Roughly 6000 miles on a new vehicle. She paid for this service not knowing better and didn't question it. That is way under the mileage for that service. They will lie to you about the actual service you need. 1st trip in starts off great. On another trip the service tech put a large scratch across the plastic on the front grill and left the back side of the air filter box open. They replaced the part he scratched and my wife drove around a few days with the engine pulling unfiltered air. It was at this point I find they charged $75 each for cabin and air filters. You can purchase the Honda brand filters and do both for $50 or so online. Its their one price fits all for air filters which is total xx. They will try and sell it with labor cost. Fact is, they are looking at the old filters already to see if they need to be replaced. Either way, you are putting the old or new filter back in. And then this last service. The tech covers the hood release with the plastic trim so I can't access the engine compartment. Now, I could pull on it to see if I can get it open but at the time. I was not sure what was done and they were under the hood the day before. If I cause any damage it's on me at that point. I will not let them do air filters anymore and I was going to do it this morning. While most of these mistakes are small mistakes. It shows their lack of attention to detail. What if this small mistake all of a sudden becomes the drain plug or oil filter not being tight enough? Not being filled correctly or filled incorrectly with the wrong fluid? Weeks later do you have anything to go on if you have issues? Can you prove it was their fault? These issues take time out of our day to have to go back for half xxx service. The small amount of times we've been there to have so many issues is astounding. You've been warned! I highly recommend you have them open the hood of your vehicle and double check EVERYTHING before you leave. The service desk people are helpful but the techs in the back are questionable at best. I'm being generous. I'm not sure what they are doing that is so distracting but they need to stop. My low rating for Christopher and Heather is based on the fact they run this department and are the options listed. I am forced to give a rating. She did not personally deal with either one of them to my knowledge. More

Cesar Diaz was my salesperson, I had one of the best experience in buying my van. He Took hit time and allow me to look. experience in buying my van. He Took hit time and allow me to look. More

My sales consultant Jesus Vasquez Caceres was excellent. He was friendly, answered all my questions, and took the time to make the process go as smooth as possible. He was friendly, answered all my questions, and took the time to make the process go as smooth as possible. More

We purchased a CRV from Honda of Newnan about 2 years ago. We also have a Honda Odyssey with about 190,000 miles on it. The only place we go for service is Honda or Newnan because of their stellar p ago. We also have a Honda Odyssey with about 190,000 miles on it. The only place we go for service is Honda or Newnan because of their stellar performance. Carlos Ortiz, one of the service representatives, is extremely helpful. We always ask for him. Mr. Ortiz is friendly and courteous. He thoroughly explains necessary service and recommended repairs. Mr. Ortiz goes above and beyond our expectations. We are 100% happy with the dealership, the service department and Mr. Ortiz. More

Thank you to Jayson Hernandez who delivered our car. Very knowledgeable and patient with us as he explained the new features on our 2024Honda CR-V. Always accommodating and very friendly. Makes you fee Very knowledgeable and patient with us as he explained the new features on our 2024Honda CR-V. Always accommodating and very friendly. Makes you feel comfortable as you learn about your new car! Honda of Newnan should be proud to have him as a trusted employee! More

I just purchased a Prologue 2024 and, the entire process was amazing. Thanks to Jesus Vasquez for his guidance and great effort to meet my needs and requests. He is very professional and well customer orien was amazing. Thanks to Jesus Vasquez for his guidance and great effort to meet my needs and requests. He is very professional and well customer oriented. More

The people at Honda of Newnan are very professional. and very conscientious in the way they treat people. I especially enjoyed speaking with one of their sales reps, Peggy Perez. I can tell that she’s a and very conscientious in the way they treat people. I especially enjoyed speaking with one of their sales reps, Peggy Perez. I can tell that she’s a people person who enjoys interacting with those interested in buying a quality car with the Honda name. Honda of Newnan trains their people well and it’s pleasurable to visit their dealership and do business with them. I highly recommend them. More

Zach Molina was our very knowledgeable salesman. Polite and patient, he listened to us. He is top notch!! I am so very satisfied with my 2024 HR-V. Zach was a pleasure to work with. I have been tel Polite and patient, he listened to us. He is top notch!! I am so very satisfied with my 2024 HR-V. Zach was a pleasure to work with. I have been telling everyone about Zach and Newnan Honda. More

We rode in just to browse and wound up driving out with a pre-owned Honda Pilot. Tyler Window was the young sales agent that helped us. He was very patient with us and answered all our questions. He was very pre-owned Honda Pilot. Tyler Window was the young sales agent that helped us. He was very patient with us and answered all our questions. He was very knowledgeable and friendly, as was ALL the staff if you are looking for a new or pre-owned vehicle, I strongly advise using Honda of Newnan, you will be as happy as my husband and myself More

Peggy seemed to have a genuine desire to help us find the perfect car for our family making the entire experience enjoyable and stress-free. perfect car for our family making the entire experience enjoyable and stress-free. More