Honda of Newnan

Heindrick got it right with their Management by Strengths utilization. Kanyon is a friendly & truthful salesperson who helped my daughter & I through the car research process…even through closing time! utilization. Kanyon is a friendly & truthful salesperson who helped my daughter & I through the car research process…even through closing time! More

Jesus V. was our coordinator and we have nothing but rave reviews to say about him. He was very personable and very helpful guiding us through the process of was our coordinator and we have nothing but rave reviews to say about him. He was very personable and very helpful guiding us through the process of making decisions about gas vs CR-V hybrid. We left with a hybrid and we are very happy. Cudoos Jesus! More

Ardi, our sales consultant was phenomenal. He was very knowledgeable, courteous, and professional. This buying experience was the best I’ve ever had. It wasn’t a chore and was actually enjoyab He was very knowledgeable, courteous, and professional. This buying experience was the best I’ve ever had. It wasn’t a chore and was actually enjoyable for the first time in my life. No high pressure sales, no aftermarket push or any less than favorable tactics I have had to endure in the past. Outstanding experience at Honda of Newnan. More

These guys are not interested in making honest deals. They are focused on taking advantage of customers who don’t know what they are doing or how to buy cars. If you know your numbers and know how to mak They are focused on taking advantage of customers who don’t know what they are doing or how to buy cars. If you know your numbers and know how to make a deal, don’t waste your time. They are gonna counter with an outrageous price and not budge. More

I recently had my Honda Passport serviced at this dealership. Service was fast and staff was courteous. When I was presented the bill i asked about the $10 charge that was added. The service agent dealership. Service was fast and staff was courteous. When I was presented the bill i asked about the $10 charge that was added. The service agent showed me the SERVICE CHARGE clause that is on the service agreement. In essence a $10 hidden charge. The SERVICE CHARGE statement says that it may include dealer profit! I am disturbed that the dealer would use this approach to generate profit. Why not show this up front instead of hiding it? More

We were extremely pleased with Jayson Hernandez, our sales rep! No pressure, very knowledgeable & patient with us explaining the car features as well as costs involved! sales rep! No pressure, very knowledgeable & patient with us explaining the car features as well as costs involved! More

Stay far away from their service department. My wife purchased the service plan with her Passport. It's the only reason this vehicle even goes to their service department right now. Her ve My wife purchased the service plan with her Passport. It's the only reason this vehicle even goes to their service department right now. Her very first service on her 2019 Passport. She was told the rear differential fluid needed to be changed. Roughly 6000 miles on a new vehicle. She paid for this service not knowing better and didn't question it. That is way under the mileage for that service. They will lie to you about the actual service you need. 1st trip in starts off great. On another trip the service tech put a large scratch across the plastic on the front grill and left the back side of the air filter box open. They replaced the part he scratched and my wife drove around a few days with the engine pulling unfiltered air. It was at this point I find they charged $75 each for cabin and air filters. You can purchase the Honda brand filters and do both for $50 or so online. Its their one price fits all for air filters which is total xx. They will try and sell it with labor cost. Fact is, they are looking at the old filters already to see if they need to be replaced. Either way, you are putting the old or new filter back in. And then this last service. The tech covers the hood release with the plastic trim so I can't access the engine compartment. Now, I could pull on it to see if I can get it open but at the time. I was not sure what was done and they were under the hood the day before. If I cause any damage it's on me at that point. I will not let them do air filters anymore and I was going to do it this morning. While most of these mistakes are small mistakes. It shows their lack of attention to detail. What if this small mistake all of a sudden becomes the drain plug or oil filter not being tight enough? Not being filled correctly or filled incorrectly with the wrong fluid? Weeks later do you have anything to go on if you have issues? Can you prove it was their fault? These issues take time out of our day to have to go back for half xxx service. The small amount of times we've been there to have so many issues is astounding. You've been warned! I highly recommend you have them open the hood of your vehicle and double check EVERYTHING before you leave. The service desk people are helpful but the techs in the back are questionable at best. I'm being generous. I'm not sure what they are doing that is so distracting but they need to stop. My low rating for Christopher and Heather is based on the fact they run this department and are the options listed. I am forced to give a rating. She did not personally deal with either one of them to my knowledge. More

Cesar Diaz was my salesperson, I had one of the best experience in buying my van. He Took hit time and allow me to look. experience in buying my van. He Took hit time and allow me to look. More

My sales consultant Jesus Vasquez Caceres was excellent. He was friendly, answered all my questions, and took the time to make the process go as smooth as possible. He was friendly, answered all my questions, and took the time to make the process go as smooth as possible. More

We purchased a CRV from Honda of Newnan about 2 years ago. We also have a Honda Odyssey with about 190,000 miles on it. The only place we go for service is Honda or Newnan because of their stellar p ago. We also have a Honda Odyssey with about 190,000 miles on it. The only place we go for service is Honda or Newnan because of their stellar performance. Carlos Ortiz, one of the service representatives, is extremely helpful. We always ask for him. Mr. Ortiz is friendly and courteous. He thoroughly explains necessary service and recommended repairs. Mr. Ortiz goes above and beyond our expectations. We are 100% happy with the dealership, the service department and Mr. Ortiz. More