Honda of New Rochelle - Service Center

I really felt comfortable, and satisfied. I have had a lot of negative experience with car dealers, but I will have to say so far I am more than pleased with how I have been served regarding m I have had a lot of negative experience with car dealers, but I will have to say so far I am more than pleased with how I have been served regarding my purchase and my car service. I thank you Honda of new Rochelle and I pray that you continue your excellent service to all your customers.. More

Great Service experience! I had a great service experience at Honda Express Service this Thursday. I was helped as soon as I entered the lot, and was greeted by Mike and the ot I had a great service experience at Honda Express Service this Thursday. I was helped as soon as I entered the lot, and was greeted by Mike and the other nice staff. Mike was very kind to me and really went out of his way to help all the customers. I will absolutely be back! More

Excellent service I was given an appointment when requested . Bob was very knowledgeable and efficient. He is a people person. Work was performed when promised . My I was given an appointment when requested . Bob was very knowledgeable and efficient. He is a people person. Work was performed when promised . My car was delivered promptly when I came for it More

Servicing of car I always have car serviced here. Have always felt reassured in knowing that it will run well and I won't have problems.Bob has never steered me wrong I always have car serviced here. Have always felt reassured in knowing that it will run well and I won't have problems.Bob has never steered me wrong (no pun intended) . More

Professional and friendly. I always service my car at Honda of New Rochelle although I live 2 minutes from Yonkers Honda service center. The professionalism of the service manag I always service my car at Honda of New Rochelle although I live 2 minutes from Yonkers Honda service center. The professionalism of the service managers and technicians is at high level. The sales department also helped me make the right decision at best price without forcing me to decide. I asked for time to consider and they actually encouraged me to go back and do the research because the way the salesman Lenny put it “I’d rather have a satisfied customer and not close a sale today, than selling you the car today and have you unhappy”. Shout out also to Jessie at service area who is always very friendly and exceptionally professional. More

Excellent Customer Service Express Service is always a pleasant experience. Fast service and working with Mike V is great, he is a professional with excellent customer service Express Service is always a pleasant experience. Fast service and working with Mike V is great, he is a professional with excellent customer service skills. More

makes it a pleasant experience to have your car serviced Speedy, pleasant service. In and out with no hassle or up-sell. And fixed a nail in my tire, at no charge! Wouldn't consider taking my car anyplace Speedy, pleasant service. In and out with no hassle or up-sell. And fixed a nail in my tire, at no charge! Wouldn't consider taking my car anyplace else. More

Great customer service Everything. Hours are very convenient. Diana the service representative went out of her way to get our car looked at and fixed as quickly as possible Everything. Hours are very convenient. Diana the service representative went out of her way to get our car looked at and fixed as quickly as possible as we needed it so my son could take his road test. We have used the express service several times and have always been very satisfied. More

excellent The personal are very friendly and well prepared. They always try their best to make us feel at home. The service in my car is always top 10 :) The personal are very friendly and well prepared. They always try their best to make us feel at home. The service in my car is always top 10 :) More

Unhappy To Happily satisfied. If you ever have a problem with your Honda, I highly recommend you go see Sandy Dorcey. She is one of the best Service Reps you want on your side. She If you ever have a problem with your Honda, I highly recommend you go see Sandy Dorcey. She is one of the best Service Reps you want on your side. She fought for me like "7 on your side". My car was in the dealership 5 times for the same problem, and when I said I was not happy, and I would not recommend Honda to anyone, Sand made sure this would not happen and told her mechanics to do whatever they needed to get to the bottom of the problem. I week later she called me and told me that it was fixed and they needed to replace the battery. If I could giver her a 100% satisfactory I would give her a 200% because She's a fighter. Thank you Sandy for your hard work and perseverance. More