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Honda of New Rochelle - Service Center

New Rochelle, NY

3.6
351 Reviews

351 Reviews of Honda of New Rochelle - Service Center

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April 28, 2016

Quality Service I purchased my CRV here & have serviced it here as well. I always get quality service. The coffee, doughnuts, & wifi make my wait productive. My exper More

by ldsantiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Cambrelen
May 03, 2016 -

Honda of New Rochelle responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at our dealership. Thank you for your continued business. If there is anything more we can do for you please come back and see us any time! Take care! Best, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com

April 24, 2016

Honda of New Rochelle I love Honda of New Rochelle! I purchased my car at this dealership and have also had my car aerviced there 3 times since I purchased the vehicle. E More

by Courtenay Fitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All Employees
Apr 27, 2016 -

Honda of New Rochelle responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Honda of New Rochelle, we value our customers and we look forward to seeing you on your next visit. Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com

April 20, 2016

Awesome The experience is always a great pleasure. Excellent and informed staff who provide intricate information pertaining to the details of your car! Honda More

by Ldorsett83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Frost
Apr 27, 2016 -

Honda of New Rochelle responded

Your fantastic review was quite a refreshing read! I am happy the staff provided you with pressure-free, efficient and well-informed customer service. Before your next visit, please find us on Facebook. You'll find the latest exclusive specials offered only to our likers! Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com

April 08, 2016

Great Salesman I got my Honda Civic at this dealer last year, I wrote my review here, which it was very good. Today I would like to re-confirm that Mr, Ivan Chavez i More

by amen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Chavez
Apr 13, 2016 -

Honda of New Rochelle responded

Thank you for your review. We're glad to have Ivan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Ritesh Patel - rpatel@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com

April 08, 2016

Great Experience I was treated like royalty. Mike my service advisor when way beyond his scope to help me with the best solutions for my Honda. I left there feeling More

by catlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti
Apr 13, 2016 -

Honda of New Rochelle responded

Thank you for writing about your visit with us! I am happy to hear that Mike was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com

April 07, 2016

The service department i didnt need an appointment and they took me right away no hassle to fill out any forms! very fast process sat in the waiting room with great coffee a More

by hondazanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Brusco
Apr 13, 2016 -

Honda of New Rochelle responded

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Regards, Bill Carlucci - bcarlucci@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com

April 06, 2016

Outstanding Service Mr. Carlucci personally greeted me and managed the process, and from first touch to close out, including after service check in/call, the team were tr More

by Rosenfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B. Carlucci
Apr 13, 2016 -

Honda of New Rochelle responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Its quite an accomplishment to hear that Mr. Carlucci provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook page to stay in the loop with special deals and contests. Regards, Ritesh Patel - rpatel@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com

March 26, 2016

I really felt comfortable, and satisfied. I have had a lot of negative experience with car dealers, but I will have to say so far I am more than pleased with how I have been served regarding m More

by shekisha wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti
Mar 30, 2016 -

Honda of New Rochelle responded

Thank you so much for taking the time to provide such great feedback, Shekisha. Our primary focus is to provide each and every customer with exceptional service. Don't hesitate to reach out if you have any further questions or needs. Regards, Ritesh Patel - rpatel@hondaofnewrochelle.com | Roberta Amaya - ramaya@hondaofnewrochelle.com

January 29, 2016

Great Service experience! I had a great service experience at Honda Express Service this Thursday. I was helped as soon as I entered the lot, and was greeted by Mike and the ot More

by annamaff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti
Jan 29, 2016 -

Honda of New Rochelle responded

It is wonderful to hear that our staff at Honda of New Rochelle was able to provide you with a great experience and we are glad that Mike was able to satisfy that in your recent service visit! Thank you for the recommendation and if you have any questions about the work that was done please feel free to contact us. Best, Bill Carlucci - bcarlucci@hondaofnewrochelle.com

December 18, 2015

Excellent service I was given an appointment when requested . Bob was very knowledgeable and efficient. He is a people person. Work was performed when promised . My More

by Momscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Hilburg
Dec 22, 2015 -

Honda of New Rochelle responded

Hi and thanks for the great feedback! We're very happy that Bob was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Bill Carlucci - bcarlucci@hondaofnewrochelle.com

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