Honda of New Rochelle - Service Center

Rude representative One star only because I have to at less mark it to review. The Service representative at the shop a summed and tryed to cover up her mess by creating One star only because I have to at less mark it to review. The Service representative at the shop a summed and tryed to cover up her mess by creating a situation that made me end up giving up two days of work. Also she tryed to blame it on me as if it was my mistake, that I had no car for two days. The rep was also Smoking outside where customers can see her. More

Excellent Customer Service. Would highly recommend! I'd bought my vehicle from Honda of New Rochelle and have been a regular customer ever since. Very satisfied with the efficient and courteous service. I'd bought my vehicle from Honda of New Rochelle and have been a regular customer ever since. Very satisfied with the efficient and courteous service. Keep up the good work! More

Quick and easy oil change! My experience was great. I came in for an oil change and a New York State inspection. The service was quick and easy. Check out was also pleasant and My experience was great. I came in for an oil change and a New York State inspection. The service was quick and easy. Check out was also pleasant and my car was brought within 2 minutes. I had an excellent experience! More

Terrible Service Center My 2015 Honda Fit's accelerator failed on the highway and almost caused an accident. I brought my car into New Rochelle after reading the positive rev My 2015 Honda Fit's accelerator failed on the highway and almost caused an accident. I brought my car into New Rochelle after reading the positive reviews. I explained to service about the electrical problems prior to the incident. Then how the accelerator failed and I was scared to drive the vehicle. I was told that in-order for service to test the accelerator, I would have to pay $150 for the labor cost if they do not find anything wrong. That my warranty did not cover this test. (When in fact my car is fully covered by Honda Care for up to 3yrs/36,000 miles) Then I was told that cheap gas could cause the problem. I've had enough. I did not buy a Honda to deal with this insulting customer service. Next step will be calling Honda Corp directly. More

Great service - personable and professional Everything that was needed was explained and all of my questions about the services were clearly answered. Also, a discount was included that I was no Everything that was needed was explained and all of my questions about the services were clearly answered. Also, a discount was included that I was not aware of. More

Great service. Great people My mom, my aunt, my uncle, my other aunt, my cousin, and I got our cars from here. 2 Pilots 2 Accords 1 Civic. Why go anywhere else. Honda of New Roch My mom, my aunt, my uncle, my other aunt, my cousin, and I got our cars from here. 2 Pilots 2 Accords 1 Civic. Why go anywhere else. Honda of New Rochelle is the best. More

My last service I would like to thank Bob Hilburg for his professionalism. He is the primary reason I take both of my Honda's to New Rochelle Honda. Signed very ple I would like to thank Bob Hilburg for his professionalism. He is the primary reason I take both of my Honda's to New Rochelle Honda. Signed very pleased. Thank you. More

Went to the express service center for annual inspection Very friendly staff at the desk and remarkably fast service in view of the fact that there were several people ahead of me in line. Very friendly staff at the desk and remarkably fast service in view of the fact that there were several people ahead of me in line. More

Excellent It was fast and convenient and your staff is very professional as always. I have been a customer for many years and have purchased or leased numerous It was fast and convenient and your staff is very professional as always. I have been a customer for many years and have purchased or leased numerous cars from your dealership. More