Honda of New Rochelle - Service Center

Service experience The whole process was completely customer friendly,from the initial registration to auto pick-up.The staff were very friendly,helpful & knowledgeable; The whole process was completely customer friendly,from the initial registration to auto pick-up.The staff were very friendly,helpful & knowledgeable;I was kept fully informed throughout the entire process by my service representative,Sandi Dorsi;&of course,my car was good as new.All the issues for which I brought the car in were addressed & corrected. More

Friendly Customer Service This is my preferred Honda dealership for my auto maintance or deal shopping. The staff is friendly and knowledgeable. I have been a customer since 20 This is my preferred Honda dealership for my auto maintance or deal shopping. The staff is friendly and knowledgeable. I have been a customer since 2011. More

Very friendly and helpful This was my very first Honda service experience. I am a first time car owner of a 2015 Honda CR-V. There was a huge mistake of diesel fuel that had en This was my very first Honda service experience. I am a first time car owner of a 2015 Honda CR-V. There was a huge mistake of diesel fuel that had entered my car. My car would not start even with a jump. The Honda of New Rochelle Service center saved my car's life. They did every thing that they possibly could to bring my car back to life and i am truly grateful and luckily to have a hard working team do what they had done, thank you Alicia and all of you guys so much for going above and beyond !! I am truly grateful. More

Friendly & courteous Employees are all friendly, facilities are clean bright & comfortable. The wait time is very reasonable, everything that is being done to your vehicle Employees are all friendly, facilities are clean bright & comfortable. The wait time is very reasonable, everything that is being done to your vehicle is explained in detail before the work is done More

GREAT Service Excellent services and accommodations. Didn't wait too long, car was completed in less than an hour. Coffee and snacks available while you wait. Than Excellent services and accommodations. Didn't wait too long, car was completed in less than an hour. Coffee and snacks available while you wait. Thank you MUCH. More

Interaction with Mr. Ivan Chavez I stopped in today with my wife to get a new tire for my 2017 Accord. Mr. Chavez (who sold me the car) saw me and my wife in the service area, greeted I stopped in today with my wife to get a new tire for my 2017 Accord. Mr. Chavez (who sold me the car) saw me and my wife in the service area, greeted us and helped us with the service. He went out of his way to get everything moving smoothly and even showed me the new 2018 Accord and set up my Pandora on my car. Mr. Chavez is one extra special person. Honda is extremely fortunate to have a person of his character working for them. I would never buy another car from anyone else but Mr. Chavez. Sincerely Mr. Allyn Beides More

Do not trust any diagnosis Went there to get my brakes checked. Was assured multiple times they were fine. It turns out, they were worn through completely. After attempting to c Went there to get my brakes checked. Was assured multiple times they were fine. It turns out, they were worn through completely. After attempting to contact them for several weeks, I was actually told no one would speak to me - because they do not want to admit they lied about about checking the brakes. This place is dangerous. The employees do not care about consumer safety at all. They also lie about the type of oil they use. Do not trust your vehicle with Honda of New Rochelle Service Department. More

Always attending Ivan Chavez is always willing to help. He's a problem solver. You don't have to wait to get his answer. He attends immediately when needed. He is tru Ivan Chavez is always willing to help. He's a problem solver. You don't have to wait to get his answer. He attends immediately when needed. He is trustworthy and kind. More

Service Department Excellent customer service & very knowledgeable workers. I didn't have to wait long for my car to be serviced. I would definitely recommend others to Excellent customer service & very knowledgeable workers. I didn't have to wait long for my car to be serviced. I would definitely recommend others to go to Honda of New Rochelle. More

Honda of New Rochelle is the best !!! From service to parts and sales to prep - Honda of New Rochelle is awesome !!!!would never go anywhere else 👍Friendly staff and very clean facility From service to parts and sales to prep - Honda of New Rochelle is awesome !!!!would never go anywhere else 👍Friendly staff and very clean facility More