Honda of New Rochelle - Service Center
New Rochelle, NY
351 Reviews of Honda of New Rochelle - Service Center
Oil change The dealership was very clean the employees was very polite they do excellent work they treat your vehicle as if it was their own I'm happy with the r The dealership was very clean the employees was very polite they do excellent work they treat your vehicle as if it was their own I'm happy with the results More
Express service Creo k de todos los dealers k he visitado este es el mejor!! El servicio excelente, cálido personal, de 5 estrellas puedo dar 100 !! Gracias billy ace Creo k de todos los dealers k he visitado este es el mejor!! El servicio excelente, cálido personal, de 5 estrellas puedo dar 100 !! Gracias billy acevedo!! Muy amablee More
Fantastic experience Brought in my CRV for a regular service and slow leak in the tire. The car was taken right in and the source of the leak was found vey quickly. Oil wa Brought in my CRV for a regular service and slow leak in the tire. The car was taken right in and the source of the leak was found vey quickly. Oil was changed and tire repaired in a vey short time and I was on my way! Mike was the consummate professional, friendly, polite, and clearly knows what he's doing. The whole experience was a pleasure! More
Didn’t like the Didn’t like my experience for the the first service maintenance. On my new Fev. 2018 Honda Pilot 1- I brought the car very clean for service mainten Didn’t like my experience for the the first service maintenance. On my new Fev. 2018 Honda Pilot 1- I brought the car very clean for service maintenance and a recall, they have been working on the car for 3 days. On the pickup day they gave me the car very very dirty on the exterior. 2- Maintenance was perform 2 days later getting a message on the board saying windshield washer fluid low. That means this wasn’t checked. 3- I made a complain about the passenger seatbelt not rolling and this was never Fix More
Software update to fix display screen, audio power, etc. Service advisor did a fine job of explaining the issue and following up. Although they provided a shuttle to take me home, the dealership didn’t re Service advisor did a fine job of explaining the issue and following up. Although they provided a shuttle to take me home, the dealership didn’t reimburse me for self-transportation to return to pick up the car. I told my advisor I think that’s bad policy, since the mechanical issue was not of my doing. So in addition to the inconvenience / time spent dropping off and picking up my car, I also had to lay out $36 for transportation. I think the dealership needs to rethink its policy if it’s truly dedicated to customer service. More
Great service They are great!!!Bob is always very helpful and professional. The other writers are very friendly and professional too. Overall this dealership is won They are great!!!Bob is always very helpful and professional. The other writers are very friendly and professional too. Overall this dealership is wonderful. They are all very helpful friendly and prodfesional! More
Good experience Very organized process for servicing vehicles. My Honda odyssey required the installation of a bracket on the 2nd row outboard facing seats. The exper Very organized process for servicing vehicles. My Honda odyssey required the installation of a bracket on the 2nd row outboard facing seats. The experience was good overall. More
Service experience The whole process was completely customer friendly,from the initial registration to auto pick-up.The staff were very friendly,helpful & knowledgeable; The whole process was completely customer friendly,from the initial registration to auto pick-up.The staff were very friendly,helpful & knowledgeable;I was kept fully informed throughout the entire process by my service representative,Sandi Dorsi;&of course,my car was good as new.All the issues for which I brought the car in were addressed & corrected. More
Friendly Customer Service This is my preferred Honda dealership for my auto maintance or deal shopping. The staff is friendly and knowledgeable. I have been a customer since 20 This is my preferred Honda dealership for my auto maintance or deal shopping. The staff is friendly and knowledgeable. I have been a customer since 2011. More
Very friendly and helpful This was my very first Honda service experience. I am a first time car owner of a 2015 Honda CR-V. There was a huge mistake of diesel fuel that had en This was my very first Honda service experience. I am a first time car owner of a 2015 Honda CR-V. There was a huge mistake of diesel fuel that had entered my car. My car would not start even with a jump. The Honda of New Rochelle Service center saved my car's life. They did every thing that they possibly could to bring my car back to life and i am truly grateful and luckily to have a hard working team do what they had done, thank you Alicia and all of you guys so much for going above and beyond !! I am truly grateful. More