Honda of New Rochelle - Service Center
New Rochelle, NY
354 Reviews of Honda of New Rochelle - Service Center
I bought a used car and had a few minor touch ups and concerns. Got an email from JR a few days later and told him my concerns. He made apt for me and went to service and they took care of everything I concerns. Got an email from JR a few days later and told him my concerns. He made apt for me and went to service and they took care of everything I asked. Good service and I recommend them . Nice staff More
honda new rochelle recently started an express service which include oil changes, tire inspection etc....i went for an oil change and the agent rafael was not only friendly but said i would be out in no m which include oil changes, tire inspection etc....i went for an oil change and the agent rafael was not only friendly but said i would be out in no more than a half an hour....25 minutes later the car was ready! i couldnt believe it...the express service is a great idea More
the workers were very polite and quick,very friendly and respectful especially mike hey mike great work keep it up i will recommend this dealership to my friends and family respectful especially mike hey mike great work keep it up i will recommend this dealership to my friends and family More
I just bought a 2012 Honda Crosstour in December. I went to the new express service department to fix a slow leak in my tire (got punctured by a nail). From the moment I walked into the door, the staff welc to the new express service department to fix a slow leak in my tire (got punctured by a nail). From the moment I walked into the door, the staff welcomed me and was very accomadating. Mike, my service advisor, was extremely helpful and explained everything that I needed to know. He even gave me different options as to how to go about settling my tire issue. I owned a Mercedes and Infinit in the past and was concerned about what type of service I would get from a Honda dealership (no offense). Mike and the rest of the staff proved that their top quality customer service is just as good as any high end dealer! It is obvious that it is a priority and I am very happy with their service! More
Love the new EXPRESS SERVICE. I used to plan my life around oil change....not anymore. No appointment needed. Job done in about 30 min. Good service and good price. The service opens until 8pm. This i around oil change....not anymore. No appointment needed. Job done in about 30 min. Good service and good price. The service opens until 8pm. This is definitely dedication to customers. Who is the genius that came up with this EXPRESS SERVICE? More
I am from NYC and i thought i would try shopping for new car away from the shark infested dealers in the city, so i tried Honda New Rochelle. The customer service was great and unlike every other dealer i h car away from the shark infested dealers in the city, so i tried Honda New Rochelle. The customer service was great and unlike every other dealer i have been to in the past, they did not try loading me up with things i did not need. They did not seem money hungry, I felt at ease and for the first time i didn't feel like they were trying to rip me off. I got a 2011 Insight for a great price and their service now is even better since they opened up an express no appointment necessary service center right across the street. I highly reccommend this dealer above any other. I will definitely trade in or buy my next car from there, they have a loyal customer with me. :) More
I service my car at Honda of New Rochelle and am always pleased with the service and honesty. I want to acknowledge the general manager JR and the service manager Jay for always giving me the time and att pleased with the service and honesty. I want to acknowledge the general manager JR and the service manager Jay for always giving me the time and attention when I have questions or need guidance with the vehicle. They are both very fair and honest. I appreciate that and they should be recognized for exceptional customer service. More
I WAS VERY SATISFIED WITH THE SERVICE PERFORMED ON MY VEHICLE TODAY. EMPLOYEES ARE EXTREMELY COURTEOUS AND HELPFUL. PRICE WAS VERY CONVENIENT AND SERVICE WAS FAST. VEHICLE TODAY. EMPLOYEES ARE EXTREMELY COURTEOUS AND HELPFUL. PRICE WAS VERY CONVENIENT AND SERVICE WAS FAST. More
I purchased my Honda Cr-v approx. a year ago at Honda of New Rochelle. Recently we took our Honda in for the yearly inspection and it did not pass because of the tires. I spoke to Al Liosi about our origi New Rochelle. Recently we took our Honda in for the yearly inspection and it did not pass because of the tires. I spoke to Al Liosi about our original purchase experience and the promises that were made in regards to the tires. Al Liosi corrected the situation and followed through with those original promises. We are very thankful for the wonderful customer service we received. We highly recommend Honda of New Rochelle to anyone in the car buying market. And more specifically we recommend purchasing a Honda from Al Liosi. More
I have used Honda of New Rochelle to service our car for over ten years. We have continued using and recommending Honda service because of the care and helpfulness the staff there displays. Recently, I was over ten years. We have continued using and recommending Honda service because of the care and helpfulness the staff there displays. Recently, I was in on a Saturday for a check engine alarm. The waiting room was crowded and noisy and the service staff opened up the showroom a little early so I might set up my computer and do some work. It is precisely this attention to detail and service that makes me keep coming back. More