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Honda of New Rochelle - Service Center

New Rochelle, NY

3.8
354 Reviews

354 Reviews of Honda of New Rochelle - Service Center

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January 15, 2012

I bought a used car and had a few minor touch ups and concerns. Got an email from JR a few days later and told him my concerns. He made apt for me and went to service and they took care of everything I More

by lorlorbel121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Buchbinder
Jan 19, 2012 -

Honda of New Rochelle responded

Thank you for the nice response! We appreciate your business. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

January 13, 2012

honda new rochelle recently started an express service which include oil changes, tire inspection etc....i went for an oil change and the agent rafael was not only friendly but said i would be out in no m More

by jb826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rafael
Jan 19, 2012 -

Honda of New Rochelle responded

Thank you very much for your loyalty and servicing with us. We appreciate the business. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

January 13, 2012

the workers were very polite and quick,very friendly and respectful especially mike hey mike great work keep it up i will recommend this dealership to my friends and family More

by sylvia Asamoah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike, Mike Vigliotti
Jan 19, 2012 -

Honda of New Rochelle responded

Thank you for servicing with us! We appreciate the business! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

January 11, 2012

I just bought a 2012 Honda Crosstour in December. I went to the new express service department to fix a slow leak in my tire (got punctured by a nail). From the moment I walked into the door, the staff welc More

by dvjames555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Mike Vigliotti
Jan 14, 2012 -

Honda of New Rochelle responded

This is the response I've been waiting for. It is the exact experience we hoped for when opening the Express Service Center. We've been listening to our customers and are trying to deliver the best experience possible. Thank you for taking the time to share your experience. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

January 11, 2012

Love the new EXPRESS SERVICE. I used to plan my life around oil change....not anymore. No appointment needed. Job done in about 30 min. Good service and good price. The service opens until 8pm. This i More

by Jerry Chang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Mike Vigliotti
Jan 14, 2012 -

Honda of New Rochelle responded

Thank you for servicing with us! I am glad your experience went so well. This is the New and Improved way we will be handling our customers during there service visits. Please be sure to refer other Honda owners to our new Express Service Center. Thanks again! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

January 10, 2012

I am from NYC and i thought i would try shopping for new car away from the shark infested dealers in the city, so i tried Honda New Rochelle. The customer service was great and unlike every other dealer i h More

by ridewithomar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Almonte/Clariza Valerio, Clariza Valerio
Jan 14, 2012 -

Honda of New Rochelle responded

Thank you for taking the time to review our dealership. We appreciate you driving here from NYC and hope we exceeded your expectations. If you ever need anything please dont hesitate to call. Thanks again and enjoy your new Insight! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

January 09, 2012

I service my car at Honda of New Rochelle and am always pleased with the service and honesty. I want to acknowledge the general manager JR and the service manager Jay for always giving me the time and att More

by Hdasrv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Buchbinder
Jan 14, 2012 -

Honda of New Rochelle responded

Thank you for your kind review. We appreciate the business and are always here to help. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

January 07, 2012

I WAS VERY SATISFIED WITH THE SERVICE PERFORMED ON MY VEHICLE TODAY. EMPLOYEES ARE EXTREMELY COURTEOUS AND HELPFUL. PRICE WAS VERY CONVENIENT AND SERVICE WAS FAST. More

by karina1105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike V., Mike Vigliotti
Jan 14, 2012 -

Honda of New Rochelle responded

Thank you for the feedback! We created the Express Service Center for customer convenience and will work very hard to fulfill our commitment to our customers. We are excited about the new service we are able to offer our loyal customers and hope you can spread the word. Thanks again for servicing with us, we appreciate it! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

October 24, 2011

I purchased my Honda Cr-v approx. a year ago at Honda of New Rochelle. Recently we took our Honda in for the yearly inspection and it did not pass because of the tires. I spoke to Al Liosi about our origi More

by cdove
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Al Liosi
Oct 24, 2011 -

Honda of New Rochelle responded

Thank you for the kind response! We appreciate your loyalty to Honda of New Rochelle and please let us know if you need anything in the future. Our Express Service Center will be opening across the street from our main showroom at 30 main st. in approximately 1 month to better serve all of our valued customers. This will be the Convenient way to service your Honda open 7 days a week using ONLY HONDA PARTS WITH HONDA TRAINED TECHNICIANS. Express Oil Changes, Tire Rotations, Cabin Filters, Air Filters, Wiper Blades and Bulb Replacement will be done at this Express location. All major service work and routine maintenance will be done at our existing Service Department across the street.

September 06, 2011

I have used Honda of New Rochelle to service our car for over ten years. We have continued using and recommending Honda service because of the care and helpfulness the staff there displays. Recently, I was More

by slicraider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jessica, bob, & mike
Oct 19, 2011 -

Honda of New Rochelle responded

Thank you for the business! Please remember that any Honda leased or purchased from Honda of New Rochelle gets a FREE 1 YEAR MAINTENANCE PLAN at Our Dealerships Service Department (3 oil changes) along with 24 HR ROADSIDE ASSISTANCE. This is compliments of dealing with The #1 Volume Auto Dealer in Westchester, Bronx & CT! ATTENTION - COMING THIS WINTER.... The All New "Honda Express Service Center" located at 30 Main Street in New Rochelle (Directly across the street from our Main Showroom). This Express Service Center will be OPEN 7 DAYS A WEEK with Extended Hours. No Appointment Necessary - Oil Changes in 30 minutes or less! Honda Factory Trained Technicians using only Honda Genuine Parts! CONVENIENCE - RELIABLILITY - VALUE The "Express Service Center" will be used for Express Oil Changes, Battery inspection and replacement, Air Filter replacement, Wiper Blade replacement, Bulb replacement, Tire Rotation and Balance. We will do all major services at our Original Service Location across the street. This will be the 1st stand alone "Honda Express Service Center" in our area and we are proud to bring this new exciting experience to our customers. There will be a Business Center, HDTV, WiFi, Gourmet coffee and vending, newspapers and magazines for your convenience. Our Goal is 100% Customer Satisfaction Before, During & After the Sale!

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