Honda of New Rochelle - Service Center
New Rochelle, NY
354 Reviews of Honda of New Rochelle - Service Center
The newly opened service area across the street has already gotten my attention...In approx. 15 minutes I was finished with the oil change...Prior to this new arena, it would of been more than likely 9 already gotten my attention...In approx. 15 minutes I was finished with the oil change...Prior to this new arena, it would of been more than likely 90 minutes. This is going to be extremely convenient being open on Sundays and later at night. More
The new express service department offers convenience, good customer service,and quality workmanship. Mike vigliotti is experienced, personable, and explains the service you receive in a manner that is bo good customer service,and quality workmanship. Mike vigliotti is experienced, personable, and explains the service you receive in a manner that is both professional and easy to understand. I will go back for my next service gladly. More
THE CUSTOMER SERVICE EXPERIENCE WAS VERY GOOD, MIKE WAS VERY HELPFULL AND SHOWS REAL INTEREST IN GIVING ME THE BEST OF THE ADVISE AS OF WHICH TYPE OF SERVICES MY CRV NEEDED. I WAS VERY CONFORTABLE AND HE M VERY HELPFULL AND SHOWS REAL INTEREST IN GIVING ME THE BEST OF THE ADVISE AS OF WHICH TYPE OF SERVICES MY CRV NEEDED. I WAS VERY CONFORTABLE AND HE MAKES ME FEEL I COULD COUNT ON HIS ADVICE, REALLY APRECIATED. More
very pleased with the prompt service I received from mike and ivan. They were professional courteous and very easy to deal with. I have no problem bringing my cars to them for repairs and maintenance. Exc and ivan. They were professional courteous and very easy to deal with. I have no problem bringing my cars to them for repairs and maintenance. Excellent service!! More
I was very please to have the express oil service today. It was performed in a very short and efficient time. Mike was very helful, friendly and efficient. It was performed in a very short and efficient time. Mike was very helful, friendly and efficient. More
Excellent customer service. I walked into the place, after work, pretty flustered. Ivan Tellez @ Honda Express Service immediately calmed my anxieties about my car issues, gave me possible explanations after work, pretty flustered. Ivan Tellez @ Honda Express Service immediately calmed my anxieties about my car issues, gave me possible explanations as to what could be causing the problems and assured me they'd be looked into and dealt with. One of his predictions turned out to be accurate, and he even took me to my hoisted car to show me a nail that found its way into my tire! Thanks Ivan! He also gave me updates as my car was being serviced. Top-notch service. More
AWESOME! That is how I felt when I left the Express Service Center last night. When I called to set up an appointment for an oil change, I was delighted to learn that I could go to an Express Service C Service Center last night. When I called to set up an appointment for an oil change, I was delighted to learn that I could go to an Express Service Center. It was my first visit there and the experience was GREAT. The fact that I do not need an appointment is extremely convenient. I never look forward to spending my Saturday morning getting my car serviced and never knowing how long it will take. I was in and out of there in less than a 1/2 hour. In addition, I was very impressed with the customer service. Michael Vigliotti is courteous and friendly and made my visit even more comfortable. The Express Service Center is the best idea ever. I tip my hat to whoever came up with this idea. Looking forward to my next visit. More
They have great customer service!!! Mike V had me in and out within 30 minutes. I've been going there for 10 years and will continue to go there with any future Honda cars. out within 30 minutes. I've been going there for 10 years and will continue to go there with any future Honda cars. More
I'm love the NEW Honda Express Service. I love that its open 7 days a week. The office is very clean and the service rep are very professional and kind. Normally, I try to arrive early (7:30am)to get out e open 7 days a week. The office is very clean and the service rep are very professional and kind. Normally, I try to arrive early (7:30am)to get out early. I arrived at the NEW Honda Express Service at 9:30am for an oil change and tire rotation. I was out in about 30 minutes. Mike Vigliotti noticed a slight nick in one of my front tire and recommended I get a new set of front tires. He called the main service area(across the street) and they took me quickly. In and out in less than 2 hrs. That use to be how long it took just for the oil change. Thanks Honda of New Rochelle for the NEW Honda Express Service. Now if we can just get the DONUTS to go with the coffee.... LOL!!! More
I was happy to see that someone was giving some thought on how to handle servcing.... specifically, some services calls are short and easy to service while others are difficult and time consuming. Why shou on how to handle servcing.... specifically, some services calls are short and easy to service while others are difficult and time consuming. Why should everyone wait on the same line. My other car was a BMW where area was first rate. This Honda service reminded me of BMW. More