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Honda of New Rochelle - Service Center

New Rochelle, NY

3.6
351 Reviews

351 Reviews of Honda of New Rochelle - Service Center

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January 28, 2012

I tried the new express service today for the first time. I arrived at 7:35 and was out by 8:10. It is a welcome addition to the dealership for those of us who only need fast service. The waiting area was cl More

by Smadey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan and Mike, Mike Vigliotti
January 28, 2012

Fantastic service all around. Love the new addition of express service. Mike is always thorough and professional. Top rated service and atmosphere. Strongly recommend. Great work! More

by greg12812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Mike Vigliotti
January 26, 2012

I was treated very respectfully and in a very professional manner. The work was completed in the time they projected. The waiting area was immaculate and all the employees very pleasant. I def More

by annerudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael and Richard
January 26, 2012

It was a painless and quick experience. Michael made my visit quick and easy and he went the extra mile to find an online coupon to use so I could keep the repairs in my budget. More

by randykran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vigolotti, Mike Vigliotti
Jan 26, 2012 -

Honda of New Rochelle responded

Thank you for your review! We appreciate the business and we are glad your experience went so well. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

January 25, 2012

Ivan was extremely helpful and went the extra mile to make sure I had a good service experience and that I receive the best value. Thank you. More

by lrickman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Tellez
Jan 26, 2012 -

Honda of New Rochelle responded

Thank you for the review! We appreciate the business! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

January 25, 2012

Ivan Tellez is a good man to have on your payroll...He went the extra step and notified me that one lug nut was missing from my right front wheel...He then obtained a new one and had it installed on my 20 More

by "Major Tom"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Tellez
Jan 26, 2012 -

Honda of New Rochelle responded

Ivan has been one of our best new assets to the company. His customer service is above and beyond expectations. Thank you for the positive review. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

January 25, 2012

I was very impressed with Mike Vigliotti's professionalism. I went in for a oil change service. Mike explained the service that would be done. I waited in a brand new service room where the More

by Frankiev80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti, Mike Vigliotti
Jan 26, 2012 -

Honda of New Rochelle responded

The purpose of our All New Express Service Center is to WOW our customers and I am glad you were so impressed. Please spread the good word. Thanks for the positive review! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

Jan 26, 2012 -

Honda of New Rochelle responded

The purpose of our All New Express Service Center is to WOW our customers and I am glad you were so impressed. Please spread the good word. Thanks for the positive review! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

January 24, 2012

The newly opened service area across the street has already gotten my attention...In approx. 15 minutes I was finished with the oil change...Prior to this new arena, it would of been more than likely 9 More

by 16flower
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
vigliotti, mike, Mike Vigliotti
Jan 26, 2012 -

Honda of New Rochelle responded

15 minutes is pretty good :) Im advertising under 30 minutes.. Thats impressive! Thank you for the great review and please spread the good word. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

January 23, 2012

The new express service department offers convenience, good customer service,and quality workmanship. Mike vigliotti is experienced, personable, and explains the service you receive in a manner that is bo More

by gabbylv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MikeVigliotti, Mike Vigliotti
Jan 26, 2012 -

Honda of New Rochelle responded

Glad your experience went so well. Please spread the word about our all new Express Service Center at 30 Main St in New Rochelle. We appreciate your business! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

January 23, 2012

THE CUSTOMER SERVICE EXPERIENCE WAS VERY GOOD, MIKE WAS VERY HELPFULL AND SHOWS REAL INTEREST IN GIVING ME THE BEST OF THE ADVISE AS OF WHICH TYPE OF SERVICES MY CRV NEEDED. I WAS VERY CONFORTABLE AND HE M More

by rosacar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike 5, Mike Vigliotti
Jan 26, 2012 -

Honda of New Rochelle responded

Thank you for the review. We appreciate your business and please spread the good word about the new Express Service Center. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

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