Honda of New Rochelle - Service Center

The down side of you guys being so efficient is I only have time to eat one donut. Keep up the great job you guys are doing. have time to eat one donut. Keep up the great job you guys are doing. More

Mike (express service advisor)and Sheldon (Mechanic) were both very attentive and provided exceptional customer service. I would definitely bring my car back here for service :) both very attentive and provided exceptional customer service. I would definitely bring my car back here for service :) More

I have given a high rating as I have been very impressed with the performance of the dealership and Mike in particular. Mike has always been very curteous, helpful and knowledgeable. I am very happy with with the performance of the dealership and Mike in particular. Mike has always been very curteous, helpful and knowledgeable. I am very happy with the way my vehicle has been looked after. More

They greting me at the parking lot and ask me what they They greting me at the parking lot and ask me what they can do for me today. Like customer service,friendliness and quality of work. Work was done fa They greting me at the parking lot and ask me what they can do for me today. Like customer service,friendliness and quality of work. Work was done fast. More

Very friendly service experienced there. It was my first time using the express center and I was very happy it "lived up to the name". time using the express center and I was very happy it "lived up to the name". More

I was driving my car when suddenly a wrench appeared on my dash. I then called the Honda express service center and spoke to Ivan Tellez and he told me its time for an oil change. I arrive there with my wi my dash. I then called the Honda express service center and spoke to Ivan Tellez and he told me its time for an oil change. I arrive there with my wife and once i walked in Ivan remembered my name from me being there previously and told me to have a seat and watch some TV. He also offered me and my wife coffee while we waited for someone to finish my oil change. I appreciated that Ivan was so generous and helpful . He kept leaving the waiting area to check the status of my car and kept me updated. Ivan is a very good hard working young man and all his good work should be appreciated. I can see Mr. Ivan Tellerz becoming the CEO or even the manager one day. Thanks alot Ivan and Honda Of New Rochelle. You ROCK -Ronald Montague More

Very friendly and attentive to detail. The waiting area was clean and well lit and offered a beverage and a snack. I am looking forward to the computer system being set up to browse the new models on my ne was clean and well lit and offered a beverage and a snack. I am looking forward to the computer system being set up to browse the new models on my next visit for service. More

Love the new express service. I sometimes only want to get an oil change and could never fit the main repair area into my time schedule. This express service really lets you get in and out fast. Mike is get an oil change and could never fit the main repair area into my time schedule. This express service really lets you get in and out fast. Mike is great. They are actually all great. They honored a coupon that I had from another Honda dealer. Very comforttable waiting area. I can finally go back to Honda for oil changes as well as major work. More

I bought 3 cars at this New Rochelle Honda, and I have been going there for service for a while. This is the first time I used the 'Express Service' location. I have to say this has been a fantastic ex been going there for service for a while. This is the first time I used the 'Express Service' location. I have to say this has been a fantastic experience for me. I was greeted by Mike as soon as I entered the location. He was very friendly and showed me around the new location. I sat comfortably in the beautiful lounge - there was free internet, coffee and donuts! And the service itself was super quick. I was out in twenty minutes - this was at 9AM on a Wednesday morning. My car's new and this was the first service - so it was free as well. They did the free multipoint inspection as well with the oil change. I also had a couple of questions about the car and Mike kindly took time to explain those things as well. Overall, this has been a great experience. Kudos to whoever came up with the idea of 'express service' without appointment - and hats off to the service advisors, technicians and staff who are doing it right. And a special thanks to Mike. More

Getting your oil and filter changed can be a downer even on a good day. Honda of New Rochelle's new Express Service across the street from the Honda dealership turned out to be a pleasant surprise. I was on a good day. Honda of New Rochelle's new Express Service across the street from the Honda dealership turned out to be a pleasant surprise. I was met in the parking lot by Sal Oceguer who works with Ivan Tellez. They were both friendly and clearly dedicated to getting me in and out of there with the greatest of ease. They assured me that the are would be ready in :30 minutes. It turned out to be less. Honda Express Service is a major improvement to routine maintenance of an already great care. More