Honda of New Rochelle - Service Center
New Rochelle, NY
351 Reviews of Honda of New Rochelle - Service Center
It was a Saturday and almost nearing the end of the day. I needed the oil change as well as an inspection for my car. BeinSuing healthcare with a very tight schedule I had put off the needed services for a I needed the oil change as well as an inspection for my car. BeinSuing healthcare with a very tight schedule I had put off the needed services for a long time! I was so happy to see Mike at the express service center. I have known Mike for close to last 6 years and every time I have been extremely satisfied when Mike took care of me. With my wife and kids waiting in my other car, I was skeptical if I will be able to get both the services done in timely fashion since it was almost 4.30 in the afternoon. Mike not only warmly received us, he got the oil change done in couple of minutes. What really touched me was that he went out of his way to go and speak to the nearby Shell inspection Center and request them on my behalf to help with the inspection in the wee hours of the Saturday. This was while I was getting the oil change at the Express service station. He came back to check on me that i was being treated well as geting the inspection done at Shell. I was able to get both the needed jobs done and was back on the road to my parents house in half an hour! It has been really a pleasure knowing Mike and I am sure there are other customers like me who have been touched by the great service experience with Mike. More
I had an issue with my battery so I came in to have it looked at by the Express Service Center. Ivan and Ben Fisher were helpful and professional in testing my vehicle to see what the problem currently w looked at by the Express Service Center. Ivan and Ben Fisher were helpful and professional in testing my vehicle to see what the problem currently was, as well as informing me of what to look out for to avoid problems in the future. Their courtesy and professionalism is much appreciated. The facilities are also very well kept, clean, organized and well lit. More
I have nothing but praises for Mr. Vigliotti and his assistance at New Rochelle Honda Service Department. He's very personable, understands what I need to get done, and tries to have things done as exp assistance at New Rochelle Honda Service Department. He's very personable, understands what I need to get done, and tries to have things done as expediently as possible. He's alerted me to specials taking place and assisted with whatever I've asked of him. Because of his treatment, I have brought my car there since 2008 and consistently come back there. It's great to have people who give you the feeling like they are really there to help you. Thanks Mike!!! More
very attentive and very good service. The representative was courteous. The oil change was done in less than an hour. I recommended Honda Of New Rochelle was courteous. The oil change was done in less than an hour. I recommended Honda Of New Rochelle More
Loved that there was no appointment needed. Very comfortable waiting room with coffee and tea. Tech kept me updated on what was going on with car. Great! comfortable waiting room with coffee and tea. Tech kept me updated on what was going on with car. Great! More
I am pleased to say that every experience I have had at Honda of New Rochelle since I leased my Honda Pilot has been pleasant and efficient. The service is far superior to some other dealerships I've deal Honda of New Rochelle since I leased my Honda Pilot has been pleasant and efficient. The service is far superior to some other dealerships I've dealt with. Mr. Mike Vigliotti has an excellent way with the customers he deals with; he knows people by name and is always positive and professional. I usually don't take surveys, but I didn't hesitate to answer this one because good work deserves recognition. Thank you for the excellent service. More
The service was fast and efficient. The overall experience was great. Michael was very professional and courteous, quick to address the customer needs. Servicing my car at the New Express Honda New experience was great. Michael was very professional and courteous, quick to address the customer needs. Servicing my car at the New Express Honda New Rochelle was a pleasant experience. More
I recently came in for an oil change and the service was great. Ivan Tellez was very professional. He even went out of his way by changing the channel on the tv set so my son could watch cartoons while we w great. Ivan Tellez was very professional. He even went out of his way by changing the channel on the tv set so my son could watch cartoons while we waited. Great service!!! More
I recommend this dealer highly! From my entrance through the door until to the end of the service I felt comfortable and well informed. I will continue to use this dealer. the door until to the end of the service I felt comfortable and well informed. I will continue to use this dealer. More
I have been coming to Honda of New Rochelle for 7 years and as the years went by the service has never changed. I always get treated with exceptional service and get a laugh or two. I love the new 30 min and as the years went by the service has never changed. I always get treated with exceptional service and get a laugh or two. I love the new 30 minute Quick and Lube it gives the fast runners a chance to get a fast oil change or a nice tire rotation. I am happy with the Service and will continue to be a valued customer. PS. My service man Bob for a major job is THE BEST.......He is awesome............ More