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Honda of New Rochelle - Service Center

New Rochelle, NY

3.6
351 Reviews

351 Reviews of Honda of New Rochelle - Service Center

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June 16, 2012

As soon as I pulled into the parking lot, Mike came out to greet me and take the car keys to get the car serviced. He was extremely professional and friendly. Excellent experience. More

by gamoooos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti
June 15, 2012

This is the first time using express service. Soon after arriving there, Mike came out to assist me with my car. I asked to change the oil and check all fluids. He told me he will check the tires for rotati More

by rdrod37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti
June 14, 2012

I had an oil change a week ago, and Mr.Mike Vigliotti attended me. He was very helpful and explained everything to me. He was courteous and professional. More

by haruta68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti, Mike Vigliotti
June 12, 2012

I came in for my first oil change, and they were busy, but they squeezed me in cause I was leaving on a 2000 mile trip, and needed to get the service done before heading out of town. I also asked them ho More

by americanliz25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti
June 05, 2012

I got a flat on my new 2012 Honda Fit. I asked if I could bring it on at 5pm and although they were busy, they said they would fit me in. Mike V. was great! He said I needed a new tire and they did j More

by JackieN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti
Jun 09, 2012 -

Honda of New Rochelle responded

Thanks for this great review of our Express Service Center. We appreciate your business and were glad we could help. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

June 04, 2012

Very professional , courteous. Work was done in no time. Michael took the time to speak with me since my wife took the car to service. Thanks Michael and Honda!! More

by Atomos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vigliotti, Mike Vigliotti
Jun 09, 2012 -

Honda of New Rochelle responded

Thank you for taking the time to write your review. We appreciate you servicing your Honda with us! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

May 31, 2012

A great service! Very friendly and professional staff. Everything done as requested. Very convinient location and hours of operation. The waiting aread is clean and inviting. Free Wi-fi. More

by pdragowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti
May 31, 2012 -

Honda of New Rochelle responded

Thank you for taking the time to write your review. We appreciate your business and glad your service experience went well. For your convenience, our Express Service Center is open 7 days , M-F 7:30-8pm, Sat 7:30-6 and Sunday 9am-4pm. If you need anything please let us know. JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

May 29, 2012

The service was excellent from my entrance to my exit. Mike welcomed me at my car, not at the door, which is important as it shows great customer care. He thoroughly explained what type of service I would More

by jhallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti
May 31, 2012 -

Honda of New Rochelle responded

Thanks so much for giving us a chance to service your vehicle. We appreciate the business and glad you liked the new Express Service Center. Our goal is Speed, Reliability, Convenience and Value. We are Open 7 Days a week with NO APPOINTMENT NECESSARY for Express Service. Thanks Again! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

May 26, 2012

I have always received great service since leasing a 2010 Honda Accord. The service man (Mike Vigliotti)is very knowledgable. I went in because break lights went out. Mr. Vigliotti explained in detail what More

by dianadoleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti
May 31, 2012 -

Honda of New Rochelle responded

Thank you for taking the time to write your review. We appreciate it! We are aiming to change the way Service is performed with our New Express Service Center. We are trying to provide our loyal customers with a Convenient Factory Service Center that promotes Speed with Reliability. Please spread the good word about the service. We are open 7 days a week with no appointment necessary at Express Service. Thank you for your business! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

May 22, 2012

I just wanted to say that I really appreciate Professionalism at its best. Mike Vigliotti went out of his way to greet me with customer appreciation, ensure that I was fully aware of my vehicles More

by frankp1461
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Vigliotti, Bob Hilburg
Jun 01, 2012 -

Honda of New Rochelle responded

Thank you for servicing with us. We appreciate your loyalty and please let us know if you need anything. Thanks again! JR Buchbinder General Manager jrbuchbinder@hondaofnewrochelle.com 914-636-2000 x1416

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