Honda of New Rochelle - Service Center

ON Saturday July 28 visited honda of new Rochelle service center was greeted by a very pleasant service advisor TJ Falto whom we discussed our situation about our 2008 honda odyssey he was well spoken and ve center was greeted by a very pleasant service advisor TJ Falto whom we discussed our situation about our 2008 honda odyssey he was well spoken and very accurate. Mr.Falto serviced us very quickly and assured us that our car will be dealt with in a timely manner. I was a very satisfied customer. Would also like to thank Mr. Anthony ortero whom made this possiable for my family blessing to all at honda of New Rochelle . More

It was my first time to use the VIP Express service, which was much quicker than the ordinary service department. The staff was very gentle and I was pleased with the overall service. which was much quicker than the ordinary service department. The staff was very gentle and I was pleased with the overall service. More

I went in to the service department today for a regular service visit on my Honda Odyssey. T.J. was very helpful and friendly from the minute I walked in the door. The service center was comfortable and service visit on my Honda Odyssey. T.J. was very helpful and friendly from the minute I walked in the door. The service center was comfortable and made the wait easy. The service was done promptly and professionally. No complaints at all. Very happy with the visit today. More

On sat July 14 I visited  Hondas express service to get an oil change on a car my wife bought 2 weeks earlier, I was sure all she needed was an oil change . Upon entering, I met a gentleman  named sal get an oil change on a car my wife bought 2 weeks earlier, I was sure all she needed was an oil change . Upon entering, I met a gentleman  named sal who explained to me what the process was about. I was very happy with the price, but the best part was it included a free multipoint inspection. Little did i know that this inspection would be what i believe to be a life saving process,That became evident when sal called me over to the work area and introduced me to a young man named Andrew. What I thought was very soft brakes, was In fact break lines filled with air. Before we bought the car the master cylinder was replaced but apparently not bleed properly. Andrew noticed this as he drove it in to the bay and he said he felt responsible to inform me of his observation. I greatly apriciated it since my wife and kids we're going to be in this car. When he lifted the car he also notice a small leak of oil. His noticeing that leak later prompted me to look over by the distributor cap, low and behold looking for that leak I noticed that my distributor cap was beeing held on with one screw the other one was broken in the distributor. Aside from appreciating his observation, I was also so impressed with Andrews extensive knowledge of Hondas and that Andrew took the extra time to explain to me what I needed to do to improve my cars performance that I could not believe all I came for was an oil change. Thanks to the diligence and professional pride these employees took in ther jobs my family will be enjoying its Honda accord for years to come.  More

I bought my accord back in September from Spencer. I needed oil change so I decided to come down to express service before I went to work. Little did I know spencer was transferred over express service. needed oil change so I decided to come down to express service before I went to work. Little did I know spencer was transferred over express service. While waiting for express service to open at 730 spencer showed up. He remembered me right away and asked how have I been and how were the kids. Especially how my dog was getting him the day before I bought a car from spencer. Express service was nice and easy. I was in and out and on my way to work. Next time I need an oil change I'll be sure to bring rocko to show spencer. Double thumbs up!! More

This review for a routine service back in April 2012.It was my first routine car check-up and Mike came out to greet me immediately. He was extremely friendly and informative. He had great rapport with res was my first routine car check-up and Mike came out to greet me immediately. He was extremely friendly and informative. He had great rapport with rest of the staff adding to an excellent overall experience. I was very happy. I think I found my spot for my civic services. More

I had the pleasure of purchasing a car and getting it serviced at Honda of New Rochelle. Service has been great, Mike had made sure we were at ease about the issue I was having with the car was serviceab serviced at Honda of New Rochelle. Service has been great, Mike had made sure we were at ease about the issue I was having with the car was serviceable and was very friendly. Leaps and bounds better than most service people I've dealt with. Highly recommend them for both sales and service! More

Fast, Easy and Very Courteous Service. Honda Rep went beyond the scope of a typical oil change and found something missing from my car from time of purchase and coordinated the replacement of a part Free beyond the scope of a typical oil change and found something missing from my car from time of purchase and coordinated the replacement of a part Free of Charge. Glad to see I was in and out within a half hour. Thanks again More

It's always a pleasure dealing with Honda of New Rochelle. Mike was very courteous, thorough and had my car in and out of there very quickly. Ben is always helpful, friendly and had my lease appra Rochelle. Mike was very courteous, thorough and had my car in and out of there very quickly. Ben is always helpful, friendly and had my lease appraisal done in short time. Vinny is very helpful & courteous as well. More

I know Mike from when he worked in the main building of the dealership. He always took good care of me there - and this visit was not an exception. I needed a headlight lamp replaced and the job was comple the dealership. He always took good care of me there - and this visit was not an exception. I needed a headlight lamp replaced and the job was completed within 15 minutes. I am impressed!!! More