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Honda of New Rochelle - Service Center
New Rochelle, NY
351 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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351 Reviews of Honda of New Rochelle - Service Center
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September 05, 2012
I went in to the express service to get an oil change and was finished within half an hour. Mike, was very polite and explained everything in its entirety to me and made sure that I understood. Something e was finished within half an hour. Mike, was very polite and explained everything in its entirety to me and made sure that I understood. Something else that stood out to me was how welcoming they were and as a female its very intimidating going into a car service place/dealer and I felt very welcomed. I would not only recommend them but I will continue to use their services. More
by AkilahG
Employees Worked With
Mike Vigliotti
August 28, 2012
Honda of New Rochelle is a classy, friendly and reliable place to buy and service your car. I was there today and waited a reasonable 90 minutes to get my car fully serviced and comprehensively checked. I place to buy and service your car. I was there today and waited a reasonable 90 minutes to get my car fully serviced and comprehensively checked. I had a minor "body shop" type issue that was beautifully fixed right in the service area. The customer service here is just unparalleled in the auto industry. The staff, especially Mike, Dashawn and Andrew, are informative, courteous, detailed and always doing their best to keep the cost covered or minimal. I drive from Queens to New Rochelle just to be sure I will have my car in theright hands. BTW, while you wait, there is coffe, tea, fresh donuts and a nice TV. No appointments needed either. So cross a bridge if you have to, but go to Honda of New Rochelle. More
by Raydabull
Employees Worked With
Mike Vigliotti
August 24, 2012
I went in to get my usual oil change at the Express Shop. I was helped at the front desk by T.J. He was a friendly guy and was very attentive. He quickly found and resolved a computer glitch involving my rec I was helped at the front desk by T.J. He was a friendly guy and was very attentive. He quickly found and resolved a computer glitch involving my records at the shop. He also wrote up my vehicle's service log booklet when asked. My car was done within the 40 minutes promised as well. Coffee and Donuts... mmmmm... Great experience. More
by VRoommVROomm
Employees Worked With
T. J. Falto
August 17, 2012
Had oil change done on 2010 Honda Accord at Express Service. T J Falto pointed out clogged air cabin filter and his workers cleaned it for free, so I did not have to buy a new one. One issue - wi-f Service. T J Falto pointed out clogged air cabin filter and his workers cleaned it for free, so I did not have to buy a new one. One issue - wi-fi was not working in the shop. Please get that up and running! Based on today's positive experience, I plan to go back on Sunday to get oil change for our 2005 Honda Odyssey. 7 days with long hours for express service is a great concept! Also, waiting area is much nicer than the area in the main service center across the street. More
by douglasschapman
Employees Worked With
T J Falto
August 14, 2012
excellent customer service & wait time! sal, the mechanic andrew, and all the employees i came in contact with were wonderful! i highly recommended honda expressservice!! mechanic andrew, and all the employees i came in contact with were wonderful! i highly recommended honda expressservice!! More
by ncarpi75
August 08, 2012
Mr. Brown is the most friendly, warm, virtuous and knowledgeable service adviser that i have known. He is the reason i continue to service my vehicles at Honda New Rochelle. I have been to many dealer knowledgeable service adviser that i have known. He is the reason i continue to service my vehicles at Honda New Rochelle. I have been to many dealers' service center including so called luxury ones but the professionalism of this center is at the top. Thank you for the excellent service. More
by Pilot29
August 05, 2012
This was the first time I used the express center. It was a very easy process with no appointment needed. I was greeted by Mike Vigliotti who was extremely pleasant and courteous. The waiting area was very c a very easy process with no appointment needed. I was greeted by Mike Vigliotti who was extremely pleasant and courteous. The waiting area was very comfortable and had all the amenities. When my car was ready Mike explained what was done in detail. It was a very relaxing feeling to know that my car was taken care of by professionals. Will come back and use this service again and I highly recommend it. Maria More
by mcmm9000
Employees Worked With
Mike Vigliotti
August 01, 2012
Bob Hilurg is very patient,pleasant and informative.He has always given me time and respect when I ask question regarding the service to my car. He is honest with his recommendations and follows through w has always given me time and respect when I ask question regarding the service to my car. He is honest with his recommendations and follows through with all the necessary steps to ensure that I leave pleased with the maintenace of my car. More
by mirna54
Employees Worked With
Bob Hilburg
August 01, 2012
my experience this morning was outstanding service was done expeditiously did not have to wait too long i was really surprised great job. will go back done expeditiously did not have to wait too long i was really surprised great job. will go back More
by likestodrivenewcars
Employees Worked With
Mike Vigliotti
August 01, 2012
The service was quick and comprehensive. Mike made us feel that he checked over the entire car and made sure it was safe for my daughter to use. Having peace of mind that she will not run into any troub feel that he checked over the entire car and made sure it was safe for my daughter to use. Having peace of mind that she will not run into any trouble on the road is of the highest importance to us. He treated us like "family", which is what keeps us coming back to New Rochelle Honda, not just for sales but also for service. Kudos to ALL and especially YOU MIKE. Sincerely, James and Deborah Rodriguez (Honda Civic 2011 serviced in late July 2012) More
by rodone1
Employees Worked With
Mike (in the quick service dept)
