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Honda of New Rochelle - Service Center
New Rochelle, NY
351 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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351 Reviews of Honda of New Rochelle - Service Center
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March 31, 2015
Love Honda of New Rochelle Express Service The convenience of not needing an appointment, but mostly the professionalism of the staff. I worked with Cory(sp) the first time I went and most rece The convenience of not needing an appointment, but mostly the professionalism of the staff. I worked with Cory(sp) the first time I went and most recently with Diane - they were both excellent!! More
by ACB
Employees Worked With
Diane and Cory
March 27, 2015
Great sales & service! I've bought 5 Honda CRVs in about 14 years from Honda of New Rochelle and highly recommend my salesman, Paul Mecca. Knowledgeable, professional and fr I've bought 5 Honda CRVs in about 14 years from Honda of New Rochelle and highly recommend my salesman, Paul Mecca. Knowledgeable, professional and friendly, Paul has been accomodating and thorough for each of my purchases and I've confidently referred him & Honda of New Rochelle to family members & friends who've are happy owners who bought their cars here. Over the years, I've dealt with 3 of the staff in the Service Dept. & have always been pleased. I trust that they & the mechanics take care of my cars like they would their own. Very competent, courteous and professional. Honda of New Rochelle has never let me down & they're worth the trip from anywhere. More
by Carpe Diem
Employees Worked With
Paul Mecca, Bob Hilburg, Sandi Ortiz, Elaine Cambrelen
March 03, 2015
Made Me Look Crazy I have been to Honda of New Rochelle multiple times with an issue of my GPS restarting multiple times in my 2010 Honda Accord. I bought all the extend I have been to Honda of New Rochelle multiple times with an issue of my GPS restarting multiple times in my 2010 Honda Accord. I bought all the extended warranties just so I can cover myself because I use my car every single day and travel a lot. When I take the car in I explain that you have to set a destination and start driving and it takes a couple minutes but the whole system just shuts off completely. Each time they come back and tell me there is nothing wrong and or its fixed. The collective miles drove in 3 visits for this problem they have drove 0.2 miles. I specifically said drive around for 2 - 3 mins and the problem occurs. They have made me out to look crazy even though I have video and picture proof and now my warranty service is pretty much up. I drive over an hour to bring my car to them based on great reviews but the only positive experience I have had so far was buying my car from the sales rep who has switched to a different dealer now and dealing with Jessica Bringoli was a very positive experience who has helped me as much as possible but everyone else just does not have it together. NEVER AGAIN. My family has multiple Honda vehicles and I am sure will continue to get them but never again from New Rochelle. More
by mathewgeorge89
February 04, 2015
Excellent Service It was quick and the price I paid was well worth it!!! I'm always pleased with Honda service. I would always recommend Honda of New Rochelle It was quick and the price I paid was well worth it!!! I'm always pleased with Honda service. I would always recommend Honda of New Rochelle More
by ebonyyizar
Employees Worked With
Mike Vigliotti
December 02, 2014
Professionalism, curtesy, knowledge and friendliness at the highest level from your entire service crew. I have dealt with mostly Sandi and Bob for 5 years. I tried other Honda service centers with bad r at the highest level from your entire service crew. I have dealt with mostly Sandi and Bob for 5 years. I tried other Honda service centers with bad results which caused me frustration, headaches and suspicion. I have not felt those feelings since your team has taken car of my 2 Hondas. The main shop and the express shop has been nothing short of excellent from the person who takes my car and brings it back to me when done and everyone between. I appreciate your honesty and have always been extremely satisfied with my cars always operating like new. I recommend your team everyone I know with the same confidence you have in your crew. Never stop trying to keep the highest standards. Thank you for giving me one less thing to worry about. -Hal S.- More
by Hal Sekzer
Employees Worked With
Bob Hilburg, Sandi Ortiz
November 05, 2014
great place, great people, great cars and trucks. My experience in this dealership is always great, thank you. I have presently 2 honda crv's thanks to Ben Thomas, he is the best sales man in this dea My experience in this dealership is always great, thank you. I have presently 2 honda crv's thanks to Ben Thomas, he is the best sales man in this dealership. More
by dick5566
Employees Worked With
November 04, 2014
Very welcoming I love this dealership! They are always professional and friendly. The don't mind answering any questions you have and always with a smile and a thank I love this dealership! They are always professional and friendly. The don't mind answering any questions you have and always with a smile and a thank you. More
by Dream G
Employees Worked With
Sandi Ortiz
October 31, 2014
Simply the best! I've had alot of experience with dealerships and their related maintenance staff over the years, and it hasn't always been positive. I just had my new I've had alot of experience with dealerships and their related maintenance staff over the years, and it hasn't always been positive. I just had my new Honda serviced by Honda of New Rochelle, and was floored with the great difference. Not only was the staff courteous and attentive, even though I was a "walk-in" with no appointment; they took care of my car within the hour, just as they had promised to do. There is no doubt in my mind that I have found the right place where my car will be serviced professionally and with the utmost excellence. I recommend them HIGHLY! More
by RTalavera777
Employees Worked With
Mike Vigliotti
October 30, 2014
SERVICE EXPERIENCE I COULD NOT HAVE BEEN MORE PLEASED WITH MY SERVICE EXPERIENCE. FROM THE MOMENT I ARRIVED UNTIL MY VEHICLE WAS COMPLETED ALL STAFF INTERACTIONS WERE BE I COULD NOT HAVE BEEN MORE PLEASED WITH MY SERVICE EXPERIENCE. FROM THE MOMENT I ARRIVED UNTIL MY VEHICLE WAS COMPLETED ALL STAFF INTERACTIONS WERE BEYOND MY EXPECTATIONS. More
by Francis Tinelli
Employees Worked With
Sandi Ortiz
October 25, 2014
superior Honda is great. These cars are top of the line in quality and they last longer than any other manufacturers cars. I would recommend Honda to all of my Honda is great. These cars are top of the line in quality and they last longer than any other manufacturers cars. I would recommend Honda to all of my family and friends More
by jdays05
Employees Worked With
service dept
