Honda of Murfreesboro - Service Center

New location, same great service I have been a customer of this dealer since purchasing my Honda in 2009. Always happy with the service I've received. Polite staff. Clean comfortable I have been a customer of this dealer since purchasing my Honda in 2009. Always happy with the service I've received. Polite staff. Clean comfortable waiting area. Reasonable turn around time to get your vehicle back. Pricing is in line with other service providers. Would recommend this dealer to others. More

Always the best From entering the service reception, to the service writer, to the cafe lady to the cashier .... every one is polite, professional and wears a smile. From entering the service reception, to the service writer, to the cafe lady to the cashier .... every one is polite, professional and wears a smile. Always the best experience. Even when you've got to wait. The new waiting areas are amazing and that set-up was so needed. They've always done ALL of my service work. It's always done right, done timely and is always a good $$ value. Highly recommend. More

Great Service, Friendly Staff I've had nothing but good service from Honda of Murfreesboro. I've had regular routine maintenance, advanced mechanical services performed & special o I've had nothing but good service from Honda of Murfreesboro. I've had regular routine maintenance, advanced mechanical services performed & special ordered parts for repairs I've done myself. All was delivered in a timely manner with a smile. Also personal service from Josh & Sam in working with me to resolve specific issues went above & beyond the norm. More

Incredibly helpful on short notice Had to have my car jumped twice within 24 hours. I purchased my car from DW Honda in Franklin but live in Murfreesboro and did not want to drive an ho Had to have my car jumped twice within 24 hours. I purchased my car from DW Honda in Franklin but live in Murfreesboro and did not want to drive an hour away. I called the murfreesboro shop and, while I am still under manufacturer warranty, I was worried I would have to drive to Franklin to have it seviced but they told me to bring it on in. That was a relief because I had a busy day planned and was already inconvenienced having to get jump starts earlier. Once I got to the shop and pulled in service bay, two women immediately approached me to intake my car. Amanda won out and took great care of me from there. She got me in and out on short notice. The battery was replaced in about 40 minutes and I was on my way. Amanda was incredibly helpful, a pleasure to work with, and communicated progress throughout my visit. Highly recommend and that is coming from somebody who has worked in service industry. She even called the next day to make sure I was still running. I will be visiting this dealership again for my future needs. More

Service was great and quick. The included tire rotation and car wash and vacuum made this service a great deal. I recommend this service center. was great and quick. The included tire rotation and car wash and vacuum made this service a great deal. I recommend this service center. More

Disappointed Dory saved us by getting us a tow, after being stranded for 4 1/2 hrs on I24, by Honda Assist. However we were lead to believe Honda Assist would cove Dory saved us by getting us a tow, after being stranded for 4 1/2 hrs on I24, by Honda Assist. However we were lead to believe Honda Assist would cover our tow and it was not. There was no tire available till the next morning. We were told by 10 AM the tire would be there. Our car was finally ready 2 1/2 hours later. More

First time experience As a new Tennessee resident and first customer of Murfreesboro Honda, my experience was excellent. Grant was a warm professional and listened to my co As a new Tennessee resident and first customer of Murfreesboro Honda, my experience was excellent. Grant was a warm professional and listened to my concerns for my vehicle. He explained, in detail, the service I would receive and provided updates as quickly as possible. I felt valued as a first time guest. The waiting areas were expectional and comfortable. You have found a new loyal Murfreesboro Honda customer. More

I had a pleasant experience.Job well done. The staff was professional and pleasant. The waiting area was great. The explanation of work done and condition of car was thorough and clear. The car The staff was professional and pleasant. The waiting area was great. The explanation of work done and condition of car was thorough and clear. The car runs smooth and I am confident the work done was done well. Thanks. More

Below expectation Service advisor was more concerned about finding other thinks to fix than initial service Break pads was installed without addressing rotors. No se Service advisor was more concerned about finding other thinks to fix than initial service Break pads was installed without addressing rotors. No service adviser available to spik when car was picked up. I have two cars that I service at your service. Consider to move my business somewhere else. More

Very Attentive Set an appointment for a oil change and the service agent warmly greeted me and went over the the services I would be receiving. He then took me insid Set an appointment for a oil change and the service agent warmly greeted me and went over the the services I would be receiving. He then took me inside and and led me to a very nice waiting area which had snacks and soft drinks available at no charge. When my car was done I was shown to the cashier desk where a very pleasant person took my payment. I was given my keys and and found my just washed car to go home. The experience at the new Honda location is much improved. More